This rating is based on customer reviews, inventory size, pricing, and service quality
pinx wrecker llc in San Antonio, TX scores 96/100 with a strongly positive trend. Reviews highlight fast arrivals, skilled drivers (often Paula and Gary), careful handling of heavy-duty rigs, RVs, and fleets, and fair to best-in-town pricing. Wait times are short and customer service is personable and professional. Strengths: responsive, competent, reliable help at good value. Complaints are rare but include one pricey bill and one rude phone interaction. Feedback centers on towing; there’s no clear info on parts inventory, yard organization, or finding parts.
Address:
8403 Texas 151, 14223 Guadalupe Pass ste104 #732, San Antonio, TX, United States
What clients say about pinx wrecker llc in San Antonio (TX)
I had an amazing experience with this company today. They were prompt, courteous, respectful of the surrounding property and very accommodating in every respect. I found the driver to be exceptionally competent.
Paula has the best customer service, couldn't ask for a better company to help when I needed it. Best decision on picking Pinx Wrecker LLC, you're more than a customer.. you're family.
I use them for every move my company’s fleet needs make. They are fair on pricing always on time and very fast to respond. Paula has top notch customer service and always gets our trucks moved safe and efficient! They will always have our business
My husband and I where driving somewhere outside of San Antonio TX. When our rig broke down all of sudden. It was late, raining and a little chilly that night. All I wanted to do was get to a hotel and worry about the rig in the morning. I didn't think it would be possible for anyone to get to us. I started to Google local wrecker service and came across Pinx Wrecker. I called them to get an idea of tow and they were available right then and there to get us safely off the interstate to our hotel. The best part a woman jumped out the heavy tow truck. Paula definitely knows what's she doing when it comes down to towing big rigs. Thank you Paula for helping us that night if I'm ever back in that area (we drive cross country) I owe you a Starbucks girl! Your service was definitely appreciated that night! Thank you Pinx Wrecker!
Paula was amazing helping me move a heavy duty trailer from atascosa tx. to Houston, she went out of the box to help me move it on time. I will definetly use or recommend their services in the future.
Good, honest company. The driver that towed my truck knew exactly what he was doing. His truck is organized with appropriate equipment. Fair priced. Arrived in a timely manner. Keep up the good work.
Customer for life. Thank You.
Well my lil car broke down and I called the closets tow company and I reached this company but she told me that they only do semi trucks . Well not even my Duramax is a semi .
She sent me a text message for a wrecker company.
10 STARS ⭐ for her great customer service.
Awesome and quick, they were 1/2 the $ than the estimate I got from USAA for tow service to the dealer (7 mil away). Charles was the best, super friendly. I rode in truck with him on way to dealer. I would highly recommend to anyone in need of a tow.
Best wrecker company by far! Gary at Pinx is always my first call for a wrecker service. Fast, friendly, professional, honest, and fairly priced. I manage a fleet of about 44 18-wheelers so we utilize his services frequently enough for me to give an honest and thorough evaluation and comparison to others we have used. Again, hands down the best wrecker service I've had to deal with in my 17 years of working in the trucking industry.
We had problem after problem with getting a tow truck to just simply pull our vehicle out of Growdon wreck yard. Two Growdon contracted tow companies denied us a tow other than paying $180 and they were just sitting there watching. We called Pinx's wrecker and he was very reasonable with pricing and showed up promptly after the phone call. To top it off his great personality made the situation not so bad Pinx's will get all our future business and a thousand referrals. I am very impressed to say the least! I forgot to mention this all took place at 4:30 a.m. Saturday morning, that tells you the dedication this business has mostly because of the ones that were there already just feeding from the spoon. Thanks again Pinx's!!!!
Was left stranded by my dump truck in San Marcos area early morning. After no one picked up the phone, I was give this number by a buddy. Mr. Gary was very understanding and kind, took my dump truck from San Marcos all the way to my house about a hour drive and charged me a fraction of what everyone else quoted me. He was also on time and very respectful. I 100% will use them again if ever needed and definitely recommend them to whoever needs a tow.
Paula is definitely top-notch. Always on time and always within budget for me. Even when there are complications with the tow, she is knowledgeable enough to overcome the problem and still get the job done. 5/5 every time!
Gary and his daughter were very helpful, professional and friendly. They towed our 39 foot RV, took us to a Pilot J so we could dump our gray and black tanks. They didn't have to do that. We will recommend this family towing company to everyone we see.
I called and asked for assistance and the giu that answered the phone yelled hello and stayed awkwardly quiet until I was half way done talking. But I end up hanging up because no interaction. If their service is anything like my first interaction then they are garbage and I will never utilize them and will make sure my employees don't as well. Which is unfortunate.
1012 W Laurel St, San Antonio, TXAutomobile storage facility
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