What clients say about Baez Auto Repair in York Springs (PA)
I can’t say enough good things about Lois! He worked on my GMC Acadia and never gave up until the job was done right. His patience, professionalism, and dedication truly stood out. He took the time to explain everything clearly and made sure I understood what was going on every step of the way.
It’s rare to find someone so committed, knowledgeable, and genuinely helpful. I highly recommend his business to anyone looking for exceptional service, outstanding expertise, and someone who truly cares about their customers. Thank you, Lois! I will definitely be a returning customer ??
Paid 70 to for a diagnostic just for them to tell me to start replacing parts. Took it somewhere else they charged me 40 did smoke test and compression test diagnostic told me exactly what I needed replaced it all for less than 150. Communication was pretty bad but the gentleman who worked on my car was a cool guy.
I didn’t like that the price I was quoted changed after an issue arose from service. Then they tried to make it seem like it was my fault or I did something wrong before bringing it in. I ended up just paying the upcharge because they told me they would leave it outside with the now leaking part and it wasn’t leaking when I brought it in. Work got done but ethics and customer service could be better.
My guy is Lou at the shop. His skill and ability to diagnose and fixed your vehicle in a timely manner is impressive. I recommend this shop any day of the week.
Instead of owning their mistake, they lied to me and insisted on charging me for a mistake that THEY made.....I wouldn't bring a lawnmower to these people!!!
Baez was recommended to me by one of my close friends. I'm from Philadlephia and I didn't have a mechanic around York. I went to Lou and he took care of my issue fast and for a great price. I found my permanent mechanic in York. I'm going to them for another issue this Monday. Thank God for Lou. I know he'll take care of it for me for a great price. Thanks Lou
I only gave 1 star because there was no option for 0 stars . I took my car here to have a timing belt replace and was met with harsh remarks and terrible customer service. The owner himself is the one whom gave rude comments and remarks . I eventually had to leave and they threatened to have my vehicle towed off the lot . I would never recommend their service to anyone .
I needed a new mechanic so google recommended Baez Auto Shop. I needed a quote for a part replacement and Baez's price and time delivery was perfect! I was pleased w/ their service the 1st time so I went back for another service for another issue. Once again, price and delivery was perfect. I found my new mechanic for sure! Highly recommended! They're also bilingual. Just an FYI!
I was recommended by Paris, however I do NOT recommend this place. On May 11th I got an oil change and had to return 3 days later because the mechanic put 5 quartz instead of 7 quartz in my car. Also, I still had to pay for the 2 extra quartz which is ridiculous. Bad customer service. The mechanic said "he didn't know". What if I needed major work done? The mechanic was careless. A careless mechanic will cost you your LIFE!!!
Great auto repair shop! Broke down while traveling through York and they made me a top priority. Would highly recommend them. Very friendly service! Kevin Wallace
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