Giambalvo Chrysler Dodge Jeep Ram in
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Address:1405 Roosevelt Ave, York, PA, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Car dealer
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Website:
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Zip Code:17404
Working Time and Location
What clients say about Giambalvo Chrysler Dodge Jeep Ram in York Springs (PA)
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I forgot to get my vehicle inspections done and I called Monday morning and explained my situation and they got me in a couple hours later. Great fast service as always.
Mar 04, 2026 -
I bought my there :) , and they also fix my car when the squirrels ate 🙃 and made a nest :),, also had babies in it... ,, thank you so much ;)
Mar 03, 2026 -
I am writing to formally express our profound disappointment and concern following our recent visit to your dealership for service on two vehicles. Initially, we requested a simple oil change for both vehicles. However, one of the bills escalated to an astonishing $1,600, accompanied by an alarming list of alleged issues with the vehicle. Upon picking up the vehicle, we immediately noticed a heavy whining noise and a burnt smell entering the cab, despite your claim that the serpentine belt had been replaced. We returned to your service department within fifteen minutes to report these problems, only to be told that all technicians were busy and unable to assist us at that time. This response was both unacceptable and unprofessional. What is especially troubling is that the service technician apparently did not perform a test drive prior to returning the vehicle to us. Given that there are small children who regularly ride in this vehicle, the negligence displayed here is deeply concerning and frankly, dangerous. Moreover, we are genuinely disappointed with the overall level of service and customer care. Over time, it seems the standards at your dealership have steadily declined. Our repeated attempts to speak with a service manager were met with long holds and no returned calls, which adds insult to injury. Due to the severity of this experience and the apparent disregard for customer safety and satisfaction, we will be escalating this matter to the Pennsylvania Attorney General's Office, as well as other relevant consumer protection entities. Our goal is to ensure that no other customers suffer a similar experience.
Feb 26, 2026 -
Overall a far more pleasant experience than Faulkner, but I’m a bit irritated by the messy oil change. Clearly at least a bit of a spill. Oil on the valve cover and a much more persistent odor of burning oil than after a normal oil change. Theses things happen I suppose
Feb 21, 2026 -
My experience with Stetler Jeep was a very positive one. My salesman, Josahn was extremely personable, proficient and professional. From the time I walked through the door at Stetler I had a feeling of being welcomed and special. With the assistance of Josiah, I found the brand new Jeep that I had been searching for during the past year. A shout out and thanks to a great sales team at Stetler...I highly recommend them. James Wilson
Feb 19, 2026 -
This is my 3rd Jeep purchased from here. Luis and everyone were great. They answered all of our questions and were patient even though it was well past closing time.
Feb 09, 2026 -
Luis was fantastic and helped me find the perfect Jeep in a much flashier color than I'm used to, but I've been receiving so many compliments on the color! 💙 Some have even asked me for more specific details because they love the color so much. He made the car shopping experience fun, and every visit was full of laughs. He also got me in touch with Josh in finance, who worked really hard to find me the best interest rate to keep my monthly payment where I wanted it to be. My boyfriend and I love that he's a fellow Penn State fan, too! Thanks for helping with the numbers to get me out of Penny and into Nittany! (Name of my old Jeep vs. my new Jeep.) 💙🤍🐾 Fun, laughs, family (they came along for the initial test drive), and chatting about football 🏈make this an awesome experience! Plus, I'm so happy that I bought this Jeep from a dealership with an award winning service department! They have been fantastic, too!! They helped address a recall as soon as they had what they needed to address it and I couldn't be more grateful for the shuttle service that has made dropping my car off for service so much more convenient. Thank you all for everything!! I couldn't be more grateful to have found this dealership, staffed by such great people! Thank you for helping me stay in the Jeep family, where I belong. Note, I posted this in September 2025 after I purchased my Jeep, but there must have been an issue my review wasn't visible. So, I deleted the review and I'm reposting it so that everyone can see how great this dealership is.
Jan 09, 2026 -
Stetler has helped me yet again! Showed up without an appointment for a simple oil change. Got me right in and was completed in about an hour. Checked over my whole vehicle and advised me what needed done and what could wait. Above and beyond expectations!
Jan 08, 2026 -
Great place to visit when my 2011Jeep Wrangler Sahara Unlimited start showing issues. Friendly service advisors, never had an issue that I needed to returned about it and for it to be a dealership price was not that much more than my local mechanic. I recommend you give them a visit.
Dec 26, 2025 -
My salesman was Joe and he was excellent. I got my first electric car and Joe answered all my questions without any pressure. The finance manager helped me figure out the correct warranty and loan options. Sales manager helped to make sure I got the car and the deal was ready to go when I walked in. I highly recommend this dealer if you’re looking for Dodge, Jeep, or Ram.
Dec 16, 2025 -
Went I for the first time, because I just moved here from South Carolina, met John and told him what I needed. He said no problem, took great care of in what I wanted and I was out the door. I have decided that Stetler will be my new dealer here in PA. See you all next week for inspection and emission test. Thanks for everything
Dec 15, 2025 -
Stetler is a top notch dealership. Suspected a exhaust manifold leak on my Ram 1500. They replaced both sides and fixed a recall I didn't even know about in half a day. All covered under warranty. Been going to Stetler for parts and service for 15 years or so. Cannot recommend Stetler enough!!!
Dec 15, 2025 -
Stetler Dodge was great! We arrived on a Saturday around 3pm and by 5pm we were driving out in a beautiful 2025 Jeep Wrangler Sahara Unlimited. Skylar, our sales associate, was personable, pleasant, knowledgeable and helpful. A great experience. Thank you. Joe and Dawn Yingling
Dec 10, 2025 -
I've had issues with squirrels for awhile now. Each and everytime I get the best service. Thank You John Papu and the mechanic that works on my truck every service. Great folks, Great service.
Dec 08, 2025 -
I am an out of state user of Stetler Dodge. My 2025 RAM Rebel 1500 would not start without a jump. Stetler Dodge was able to take me in quickly and after very detailed testing they discovered my auxiliary battery was faulty. Very impressed with this service department. I live in TN and it would have taken them a week or two to figure it out. John was very nice updating with every step of what was going on with my truck. Additionally he had a courtesy ride provided to pick me up. When he was running late John called me with new updates on the drivers arrival. Would recommend this service department to anyone.
Dec 06, 2025 -
The process was smooth and everyone was well prepared. My time was valued and the Jeep I reserved was ready for me to test drive and look over promptly with my appointment time. I also was accommodated and the decals on the vehicle were removed as requested and I was not made to feel like it was a hassle. I felt like I was a valued customer. My sales person was Josahn Harrison and he was great. If you are looking for a vehicle go see him…really enjoying my new Jeep!
Dec 05, 2025 -
Seamless and enjoyable experience. Skyler Cole was my sales advisor who was very proficient, professional and answered several of my questions. He was quick to provide me with the information I needed to make a risk-free purchase. In addition, he was quick to send me the financing information to help me move forward with the sales process.
Dec 02, 2025 -
I was very pleased with the way Skyler handled my inquiries and the friendly conversation. When I bought my 2018 Golden Eagle (used) was a very pleasant experience. I would recommend them to anyone who was interested in buying a Jeep.
Nov 24, 2025 -
Great experience at Stetler Dodge in purchasing our new vehicle. Emerson, helped make the experience pleasant. He was thorough and provided excellent customer service. I traveled 3 hours to get to Stetler and would do it again.
Nov 24, 2025 -
Purchased certified preowned jeep wagoner from this dealership. The sales person Emerson was awesome but I was surprised to see it has an active recall. When I called the service department to schedule the recall they said they first need to inspect it and even if it needs it there’s a long list of people waiting and they can only replace one per month. They also will not provide a loaner even though this is recall related. Why would the dealership not do this recall prior to sale.
Nov 17, 2025 -
If you want to experience exceptional customer service definitely go to Stetler dealership on Roosevelt Ave in York PA.John Papu(Service Advisor) went over and beyond to help me and was extremely professional. I am very grateful and thankful because he turned my whole day around.Thank you so much John for your time and your patience.
Nov 06, 2025 -
Skyler Roth has been just wonderful and patient throughout each purchase we’ve made. He’s understanding and goes out of his way to make sure that the vehicle is the right one for you.
Oct 21, 2025 -
I have been to Stetler Dodge two times now and being from out of state, I like to trust the service provider to handle my vehicle with care. I was treated as a regular customer and had my vehicle done as expected and the service person, John, was very knowledgeable and personable. When in York again , I will have Stetler Dodge service my vehicle again. I trust them.
Oct 03, 2025 -
We stopped into the dealership over a year ago thinking about purchasing a Jeep Grand Cherokee L in the future and just wanted to see how much space they truly had. Gary our salesperson at that visit was fantastic, knowledgeable and super easy to work with. He also introduced us to Josh the finance manager who was super knowledgeable as well. A year later when we were finally ready to purchase Gary had transferred to another location within the company and Devin helped us. Super nice, easy to work with and knowledgeable about the features of the vehicle. Josh again hit it out of the park with getting our trade appraised quickly, with a more than fair offer and a great rate for the financed portion. Neither came off "salesy" but were very honest and easy to work with. There are several jeep dealerships closer to where we live but we Chose Stetler off of a recommendation from a friend who purchased her Durango there and we are so glad we took the drive and gave our business to Stetler. We will make the drive for service as needed because we know their service team is just as top notch.
Jul 13, 2025 -
Our sales associate Skyler was very knowledgeable and answered all my questions. We purchased a new Jeep Gladiator with the cool new Joose color. Josh in finance explained everything very clearly. Skyler and Josh were both fun and we enjoyed our buying experience very much.
Jul 03, 2025 -
Purchased my 2021 Jeep on 6/27/25. Fantastic experience. My salesman Andrew Christiansen made it a very enjoyable time and was very helpful. I will definitely go back to Stetler in the future
Jul 02, 2025 -
I hate buying used cars. You just never really know. Skyler did a great job convincing me to abandon GM and get my first Dodge product. No sales push. Kept me informed. Very pleasant to work with. So far happy with my truck. The only reason for 4 stars instead of 5 was I asked to have 3 things done to the truck before I picked it up. After taking delivery I found none of those things were done. Very disappointed by that. Not sure where the ball was dropped but it took an otherwise great experience to an OK experience. However, I would gladly buy another vehicle from Stetler.
Dec 24, 2024 -
I have never left a review when buying a car but my experience absolutely warranted leaving a five-star review. Emerson was great to work with and I would highly recommend all of my family and friends to seek him out if they're buying a new vehicle and Zach in finance was great as well. They were not pushy, listened to what I wanted and what I needed and it was the best car buying experience I could have imagined. And I'm happy I came home with another Ram 1500!
Aug 07, 2024 -
I'm a professional PA Realtor in sales and can appreciate the attentiveness Tom and Sam Yohe took to understand how detailed I am ordering and buying another new 2023 black on black Jeep Grand Cherokee L Summit 4 X 4. Sam and Tom have been responsive as little things are found and answer and offer help to get them resolved ASAP. Highly recommend them for folks how care about their vehicles condition. They will treat you right.
Aug 21, 2023 -
I finally found my Ram TRX here almost exactly the way I would have ordered it. I called and was expecting a crazy markup like every dealer I called or visited in the last year. I spoke to Jason Berry and we had a great conversation about me and my high performance cars I’ve owned over the years. He knew I really wanted it and was not going to flip it. They worked out a fair deal for my trades (‘16 Challenger Hellcat & a’19 Ram Big Horn) Basically did everything over the phone with photos of my vehicles. When my wife and I arrived with the vehicles all we had to do is sign the paperwork. It was great, no pressure and everyone was very professional and pleasant to deal with. I highly recommend them if you’re in the market for a car or truck.
Feb 02, 2022
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Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
- Used
- Wrecked