What clients say about North York Auto Menders in York Springs (PA)
Ignorant , rude , unprofessional! Definitely takes advantage of the customers . Stay away! We came past on official business and they decided to hold a customers car hostage and not release it! Would rate no stars if we could!
This place is only open until 2:30pm. You have to schedule an appointment to pick up your car because no one is present at the shop. There is no point in having an office. They are very pricey! They only take cash. So if you’re only 500ft from your house you have to have $300 on hand or they’ll send it to their shop (where again you have to set up an appointment. You can’t just walk in and get your car)
Took a friend's car here to get some body work done after a fender bender. Everyone was pleasant to deal with, the job was done quickly & looked great! Thank you Brad 😊
$55 a day, was not posted on the building or site. The site leads to a Facebook Page, which still leads you to zero posting about pricing. They were rude and disrespectful. I would call your own towing service if in a wreck.
The ladies in the office were super friendly and very helpful. They gave me time to get my title to them and gave me zero grief. When i went to clean out my car, they pulled my plate for me , asked if i needed bags. Above and beyond. Excellent customer service 👏 👌
600$ to tow a car 2 miles? Got in an accident and had to have car towed and was charged this exorbitant amount. The car was totaled and they charged a fee of 60$ to disinfect the car. Are you just ripping people off left and right. of course i didn"t have 600$, so they said we will take your car for the bill, so i had to turn over the title to my car to satisfy their greed. they charge 50$ a day storage fee so they are trying to get either all your money or your car, whichever they can get you for apparently. Be aware of who you have tow your vehicle. Nothing worse than ambulance chasers or accident chasers.
BE WARNED! I am surprised this place is still in business. Just hope your car never needs to be towed near the North York borough because these guys are the ones to do the towing. They will totally rip you off, but then offer to take the title over in exchange for your overpriced bill. It's legalized robbery and they know it. A bill for no work, just towing and a couple days storage was over $1000. At a minimum, I would never ever use this place as a regular business. BE WARNED!
Tammy in the office took great care of us n helped us out so so much with the costs- I was worried bcuz some reviews were not good but I think any bad experiences must b partly on the customer- as long as u keep in touch with them they will do everything they can to help- so make sure u call them n leave messages if ur car ends up there - thank u so much for everything
Highly recommend this shop, from the tow truck driver that picked up my car to both ladies that work in the office my experience was fantastic. Tammy battled thru some insurance issues and got my car fixed better than it looked before my accident. The guys that did the work did amazing and I could not be happier. We have found a shop we trust and will use in the future if needed.
Update... We had another car that was in an accident and we had the same exact experience we had the first time. Tammy was amazing, Brad and his son got our vehicle done in no time. They make everything so stress free!
Fantastic service! Malibu prznged at Apple Hill while I was donating blood (no good deed goes unpunished!😉) Tammy absolutely BANGED rear panel and it jumped back into place! Loved that, what a HOOT!! Highly recommend!
Should disclose how much the daily storage fees are. Charge the vehicle owner one amount but then release the vehicle to the insurance company for half that amount.
These guys are awesome! My car had been stolen for months and I didn't think I'd get it back, the police called and it had been found and towed here, I no longer had a key to it even. They worked it out with me to drop it off at my house for me at no extra charge. I have NEVER worked with such an all out amazing, wonderful and just caring towing/impound lot before in my life without somehow knowing the owner! The world needs more shops like this one. 💗
Brad has done body work on my vehicles more than once. I say with assurance that he skillfully repairs the vehicles leaving no indication there was ever damage. There is no need for me to ever go anywhere else, thank you Brad.
Excellent service and workmanship! North York Auto Menders provided excellent service and prompt communication throughout our dealings with them. The repair quality was excellent and they did a great job each time we needed their service. Based upon our experiences, I do not hesitate to recommend North York Auto Menders.
I have taken my vehicle there a few times.
The last time was the motor on my driver side window broke.
They had it fixed no problem. Also while there for my window motor repair. I had a dent in my truck that Brad popped out most of the way with out me asking and with out a charge. So that was nice.
It definitely looked better after he popped out the dent.
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