What clients say about Honest Auto LLC in East Stroudsburg (PA)
HONEST AUTO
I HAD A GREAT FIRST TIME REAL EXPERIENCE.
KEN THE LEAD MECHANIC WAS VERY KNOWLEDGEABLE AND EXPLAIN EVERTHING IN DEAL TAIL ABOUT THE REMOVAL AND REPLACE OF MY HEAT BLOWER.. I WOULD RECOMMEND THOS SHOP.
I went to 2 local shops and was told I needed unnecessary repairs (I didn't know that). Luckily I went to Honest auto, the mechanics discovered I had a very simple and easily fixed problem. In a few hours I was back on the road. I was looking at $300+ with one of the other shops, this place did great work and didn't break my bank. They are already my go mechanics!!
I have been to many auto mechanic places in the area but this one is the best in my opinion, they are honest (hence the name!) and they really care about their customers which is rare!! I had the pleasure of dealing with Ken and he is a really good guy and took the time to run codes on my car, test drive it and help me with the issues. I will return for any future car problems!!
Norma, Ken & their team are always amazing and take great care of me and my old car. Luck was on my side today and I got my alternator replaced in one day and the pricing was extremely fair and service unbeatable. I was referred by a local and recommend them strongly for others in the area as well
Took my 09 civic in for a new starter, they were very communicative, transparent about cost up front and how long it would take. Everyone was very courteous and helpful! Had to bring it back for a little tweaking and they delivered it to my home when completed!
Bachman's Roofing Here. I called last minute to rent a truck today, and although they did NOT have them as they were ready for pick up in a few hours, the owners wife still allowed me to rent last minute, and get it back in time for tonight's scheduled uses. WHO does that?? That's A+ customer service. Thanks for saving the day!!
These guys and gals here at Honest Auto are beyond the best in the business. Not only did they stop everything they were doing to take care of my car that broke down up the street from their shop, but they went above and beyond for me knowing I was against time to get to a really important event. They had me in and out writhing 30 minutes and I made it with time to spare to where I was heading. I don’t live in this area but if I did I would only use them for all
Mechanical maintenance on my vehicle. Also I have to add their customer service was way above standards and I felt like I was coming here for years for service. Highly recommend this shop over all others in area . Thanks again to everyone at Honest Auto .
Extremely friendly people who explain things very well. I came in to get my car expected and they didn’t try to upset me at all when telling me the things that needed to be fixed would be better spent on buying a new car. I really appreciate their attitudes and highly recommend bringing your car to them :)
Tl; Dr; if you are looking for an honest and reasonable garage to maintain your car, you've found the place.
The people working here are great. Super friendly and helpful. They went out of their way to make sure I had everything I needed. The work bays were clean and organized so I would feel comfortable bringing my car here. From my brief conversation, I found the mechanic competent and knowledgeable.
After having had two state inspections, my brakes and a lower ball joint replaced, my opinion remains high.
The pricing is fair and affordable. They don't pad their estimates, they aren't recommending anything that isn't needed.
I am incredibly happy with the staff and the work they have performed.
Went in for an alternator replacement with the part I provided. Called me and let me know that my belt was cracked. Offered to replace for only the cost of the part as the labor was included with the alternator. We're very straight forward and the car drove like a beauty. Managed to make it from Pennsylvania to Texas with zero issues. Great people and great mechanics.
I bought a car less than 7 months 2006 Subaru Outback from them.
I have put over 2000 into it paid 5200 for it.
It doesn’t like to start I’ve been stuck several times with it, and it towed over 4 times in a 3 month period. I have changed the battery twice brand new and the alternator and still having the same problem.
Now the car is completely unusable and I can’t drive no more I have get a new what a waste of 5000 dollars and I haven’t had for even year.
The entire team at Honest Auto are incredibly knowledgeable, explaining everything clearly and providing fair pricing. They always go above and beyond.
Since the first time i started coming here they’ve treated me with the utmost respect and honesty. They are up front with you on pricing and whatever you may absolutely need on your car, not the buffer stuff that dealerships try to sell you. It’s hard to find a mechanic you can trust, but I’m glad I have somewhere to take my car for all my needs.
We had Ken service our vehicles years ago, but until recently, preferred to do our own maintenance. His shop was "too far" for simple inspections and tires.
After several mishaps locally, we called Honest Auto to handle an emergency. We got in right away, and the car was fixed in no time at a reasonable cost.
We also just had our 2 annual inspections conveniently scheduled and completed around our availability.
It's definitely worth the 1/2 hour drive for expert service and peace of mind. Thanks, everyone, for making us feel like family. We'll be back!
My boyfriend took his car there to get inspected and they discriminated against us. They were rude and when They told him that something needed to be done. They didn’t tell him what needed to be done. They just said something needs to be done to the car that we can’t do so now he would have to pay fee at another auto parts store the car fixed so unprofessional how can you discriminate against people and on a business? If I could give 0 stars
I was on a road trip from MI to NY and noticed my engine was shaking and not operating properly. The group at Honest Auto was able to check my car almost immediately and identified the problem with a quick fix. They even went out of their way to look at a braking issue that I have had for a while and found a quick inexpensive way to resolve that issue. Couldn’t be happier with my experience here.
Kind, reasonable and quick! They had me in and out for an oil change and a few other things in no time. Ken and his wife are great, personable people who i look forward to speaking to each time i go in!
Sold my son a car with a new inspection for 2600. Gave us a free inspection for the next year. First off soon as we got it home engine sealant was pouring out it. Drove it about 50 miles until the next inspection. Took it there and he said it needed 1000. Worth of work? Scumbag
If you are looking for a great mechanic, then the name speaks for itself. Honest Auto,
Is by far the best auto mechanic ever! They are truly honest, and affordable! Thank you so much Honest Auto!!
My first experience was great at the auto shop because Mr Ken and Ms Liz were very honest and friendly and the car inspection was completed without any issues. I do recommend the shop to anybody looking for honest people and work. Thank you
I rented a uhaul from this location after I had a crash on my motorcycle a few months ago. I was about 100 miles away from home. They were the kindest most helpful people ever. The uhaul was clean and ready within minutes, they even went out of their way to help load and strap down my motorcycle taking extra caution not to cause more damage. Turns out the mechanic and his son both ride. I would take my vehicle here to get serviced if I lived closer. They truly are genuine and honest. Thanks again!!!
After my Jeep being sabotaged at a box chain shop and being over charged for repairs, I didn’t need , I went to Ken and his team at Honest Auto for a second opinion. Ken was concise on what was and wasn’t needed , actually showed me pictures and videos of concerns. Pricing is very , very fair and competitive. Honest Auto also lets you shop around and bring your own parts and I believe they do offer a financing program if major repairs are needed and can’t afford at the time of repairs.
Needless to say wether it’s minor , major or general maintenance I suggest Honest Auto LLC , it doesn’t get any better as a local shop. You have made a long lasting customer. Thank you and wish Ken and his team continued success!
I was fed up going to dealerships, especially when the last one came up with an estimate of almost 8 grand when I mentioned I might buy something new. They later offered me a 2500 trade in value. I decided to let Ken look at it. He explained I have a solid car and it would take 1600 to get it back to that level. I let him do it and now it runs excellent. Ken explained everything and showed me while it was up on the lift. I now have an honest mechanic for life.
So far so good no issues no complaints. Definitely Honest about the process. I walk away feeling good, and not like I just got robbed. I'm definitely a returning customer. The Women in the front that handles the calls and payments is the secret gem to this shop. If They can't fix it they will let you know and play with your money or time.
Called and was able to bring my car in for an inspection the very same day.owner and receptionist were friendly and helpful. Highly recommend Honest Auto to anyone who has any vehicle problems or just regular maintenance. I will use Honest Auto for all my vehicles from here on out
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