My Jeep came up with an engine light and took it in for a repair. They diagnosed and repaired. Few weeks later the engine light appeared again took it in and now there was another repair that was needed. Then again after the fix the engine blew towed it to 209 and now I need a new engine. I will not take any of my vehicles there again.
This is by far the most accurate description of the entire situation. I dropped my car off for an inspection. I call back a week or so later asking what did they find on my car. The guy on the phone gives me a list of things that needed attention. Him and I discussed a plan to order parts and get my inspection up to code and date. 2 months elapsed and I call them after being told multiple times I’d be called back on pricing. I sure didn’t receive a response from them in the 2 months wasted. When I call the guy was still clueless as to what was happening with my car. I went in person to pick up my vehicle. I demanded to get my car back to do it myself. The lady at the front desk had the nerve to say I had an attitude with her because she saw my cars file and wanted to help but where was that help 2 months ago. I ignored her concern and told her I wanted my car back firmly. This shop can only handle one and done operations. Nothing more than a pop up shop. No projects of any kind can be handled by them.
Really like the atmosphere of this shop. The people are amicable and informative. I got my brakes done there for very decent price and I would definitely recommend them to anybody with car issues big or small-Greg
Assuming it's the owner, guy was really nice, had a sense of humor, and was great and patient with my little guy but professional. Definitely recommend to anyone!
Was in the Poconos on vacation and my check engine light started flashing.. (not just lit, but flashing..potential serious problem) pulled in here with no idea what the problem was.
Turned out it was an easy fix. Small thing needed to be replaced, only cost me $125.
Honest place. They could have charged me anything but they were fair and honest.
I broke down traveling and found 209 Automotive just a few stores away from where I Had to Stop, from the sounds coming from my front wheel, so I Hobbled my '04 Ford f350 4x4 dually over to the shop and asked to talked to the Mechanic, the Clerk was very helpful in responding immediately with the mechanic,, I asked if he could take a short drive, hopefully Jack up the Driver side, and feel if it's the bearing, He Did, and immediately confirmed with the Jack, of the wobble,, He was the Only mechanic on duty, but said he would do it the next day..
I had No Option but to get a hotel for the night, the next morning returned to 209 about 12 and it was on the lift,, shortly after, it was done, and with a reasonable Price..
Thank You 209 Automotive, Excellent Considerations... Fine Workmanship,
'04 Gray Ford F350 Dually,, w/ the Wheel Spikes
Been going here for years. Remember the dad and now son Eric. Car work is great. Everything is just so exciting now it's not there fault but if parts are up 30,% and store make there products just a bit and we make the same it's hard to sustain. Love this shop. They took care of my son's first car just 2 weeks ago.
Eric at the front was soo so helpful! My husband and I were on vacation and out car was giving us trouble we took it there and he helped us tremendously! Price was reasonable too! hard to find honest mechanics but the 209 automotive was with us! Thanks again
Great service! I needed my battery changed quickly so I called them up and was able to come in right away. It took about 30 minutes and the price was reasonable.
Great affordable place. They don't try to rip you off like some places. I had 2 oil changes here and just went yesterday to get my rusted screws off of my license plate. I always recommend them.
Excellent Service and VERY HONEST.. I've never come across such Honest Auto Mechanics. A true family business. You will not find a better place for your auto repairs.
They are always very professional, and accomodating. They do an amazing job, and if they find any additional issues, they notify you first to let you know.
We highly recommend them, and tell all our friends to use there services.
Honest people and place to do business with. Went in for my car inspection, hung around in their cool lounge for about 30min or even could have been a bit longer-I was just enjoying the AC- but then it was all done ready to go. What made it a 5 star is when they told me about a leak and potential issue with a strut. They were more than happy to quote me and it’s how they did it, (no pressure, you have a bit of time if you want us to do it) that made all the difference. Small place, but big on etiquette. 👌🏽
Big shout out to the guys at 209 Automotive.
I blew 2 brake lines in my Dodge, I had it towed in yesterday afternoon and by noon today they had the truck ready to roll and at a great price. Thank you guys so much for making feel like I was a top priority, and taking care of my truck. You guys are truly the best!!!!!
Went for inspection. Was told a list of things that needed to be done including cosmetic things like a crack in my bumper. I told him that crack has been there since I've owned the car and I was never told I would fail inspection because of it. He said it was something newly required in the inspection.
Before leaving I was told he would have to call me later in the day with a price on all the things he said needed to be done, but no one ever called.
I took it to a place I know I can trust to be Honest, and the only work I needed done was my front brakes and rotors.
For someone who was picking at every little nick ,He never said anything about my brakes!! Now brakes are definitely something that should not have been overlooked!!
They are the most honest shop in the area. Women can feel safe coming here, as they have always did the right thing by my car, as well as my mother's car and my girlfriends car. They will explain things to you and show you things that they see and not blow smoke up your tailpipe. I had a bad experience with another shop in the area where that shop would not explain to me what the issue was with my car. KC explained it kindly, in plain English, and in 7 seconds - and I was able to make a good decision from there. He was even able to fix a problem using an easy technique that many of the shops didn't even consider when presented with the same problem. It is very rare to find a mechanic shop that you can trust. We trust them. They are very busy most of the time, but its worth the wait.
Great place to get your vehicle fixed. I needed a new alternator for my 04 Malibu and they took care of me quickly, professionally, and was very friendly. They called me to tell me the issue as well as what other issues my car had. They NEVER pressured me into any work to be done. They just informed me of issues and let me decide how to continue. The quote given is what you pay as well. They are upfront and honest about the labor and parts given. 209 automotive is now my only repair shop to go to. Thank you to the entire team there!
Its hard to find HONEST and Friendly people in this area for Service. I brought my Mini Cooper in to have the timing chain replaced and the service was outstanding and the price well lets just say they beat everybody. got my mini back done right and running like a champ. thank you all for work well done.
A note to all Mini Owners if you need your car worked on this is the place to go. Once again thank you.
WB
Great place. Efficient, honest, and reliable. I know many others that feel say way and was reffered there about 2 years ago as a highly satisfied customer.
Love these folks!! They are honest and stand by their work. I have been a client for 3 years. I have referred a couple of other clients who are also quite pleased. Keep taking pride in your business Amanda & Casey. Don't ever compromise your integrity.
This place lacks customer service, the owner always has a dog face and is not friendly at all as well as his wife. They don't realize the customer is the one that gives them the business and acts like the customer owes him. He should be more attentive and appreciative of his customers.
On the other hand Fred was always greeting the customer with a smile and treated them like family.
My experience began when on my way from New York to my vacation home in Bushkill, PA MY car broke down. I called Jalim's towing who was local, professional and responded within 15 minutes. I also received a 10% discount for taking my car to 209 Auto. This was over the weekend so my car had to be left and keys in a drop box. First thing Monday Morning I called and spoke with Eric who confirmed my vehicle was there took some brief contact info and assure me they would call me back with a diagnosis of the problem and options. I was worried as my car was in a new and strange place with people who I did not know or if I could trust. My fears were allayed when I received a call back the same day letting me know what the issue was, estimated cost and time for repair and return of my vehicle. When my car was done and I arrived I was greeted by Keith (manager) who walked me trough the repair showed me old parts etc. As a Vice President for Patient Experience in a busy NYC hospital I am very aware of great service and excellence both of which I received from 209 Auto! A huge thank you to Jalim, Eric, Casey and Keith for turning a stressful moment into a great experience! Thank You!!!
scam artist i paid for a new part got a used junk yard part i paid for one hour of repair time i was charged two hundred dollars for that one hour. part is now broken my car wont run correctly i went in with minor problem came out with a broken car now im getting dodged by them do not trust them they are scam artists . i talked to some other locals they said similar issues went in for minor stuff then stuff kept breaking.
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