Outstanding, service advisor was professional, very helpful and made sure our vehicle issues were solved. Great dealership, excellence service. A place that can be trusted
Jenny and the team works very well together and the personal care that Jenny gives her customers makes you feel like one of the family. Jenny was wonderful and and should be considered for a managerial position or head of the service department.
Always a pleasure and great customer service experience when I take my vehicle to Abeloff on 611. Thank you Jennifer, Chris and Brian for your kindness and honesty.
Scheduling my appointment was easy, just a quick phone call, although last time I used the GMC app. I was scheduled to wait for the oil change, tire rotation and state inspection. Was in and out in a short time. Pleasant service department and waiting area.
I bought vehicle there and passenger sear never worked. The 1st chance i got to get back there, due to personal and family health issues, they find out it was not plugged in. Still i had to pay for it to be plugged in. Your service manager thought he did me a favor by splitting the fee but 50 bucks to plug in a seat that was like that when I bought it is a bit much. A complimentary service would have gone a longer way for future service and recommendations.
Had state inspection done and also took care of two other issues i had. Was in and out in about an hour. Always have a good experience with service. Thanks
When attempting to pick up the vehicle, it took my wife almost 2 hours to make a payment due to the new payment system Abeloff has. This caused us to be almost and hour late to pick up our children from school. The service staff were dismissive of my wife and our situation and only seemed to care about the payment which was being delayed due to their choice of payment system not accepting debit pin number input. I've been dealing with Abeloff for many years and have spent a lot of money with this dealership so this was highly disappointing and honestly a reason why we will most likely be taking our business elsewhere from this point on.
I guess it’s all good because it’s done now. But for future reference please make sure when purchasing your vehicle from here that you go over what the “warranties” cover! I’ve had my vehicle for one year and I’ve already paid a few thousand out of pocket for services. Even though I purchased extended warranties… not sure why or how but man it sure adds up, also make sure to bring up your warranties and any extra oil changes you get or just anything because the dealership will NOT remind you. They will charge you for it. Other than that the customer service is cool, but these extended warranties are a joke, they definitely add up.
Fast and friendly service.
Chris was very patient with me when I realized that my registration had expired. I renewed it online and they were able to get my state inspection done. I even got my car back way before I expected.
Thanks to Chris and everyone at the Abeloff team for another great experience.
My Buick was flatbedded to Abeloff the day before Thanksgiving. Christopher contacted me as soon as they got the car. The day after the holiday he contacted me again to keep me posted, and within a couple hours the issues were diagnosed and repaired. I was very pleased with the whole customer experience and would recommend Abeloff GMC very highly
I always deal with Abeloff, they are very professional and caring. They did a great job on my wind shield repair, and detail cleaning. I will always deal with Abeloff. I love my GMC! Thanks again!
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