Trophy Tire and Repair in
East Stroudsburg (PA)

It is the year 2025 I am writing this review. I started going to Trophy Tire back in 2003 with my first car. I've moved around alot over the years but still am a customer. They are fair, professional, courteous and do good work. I highly recommend Trophy Tire.

I took my 2016 Jeep Renegade in for an inspection and was told that my rear left strut was visibly bent and I also need a new tire due to the bent strut. I was quote over $600 to fix the issue. I decided to get a second opinion, so I took my car to the dealership and had an inspection done there. My vehicle passed. No mention of a bent strut. So pissed they tried to take advantage of me. I would not have thought it because I have been going there for years. I say stay away. Just unethical.

Frank and the team at Trophy Tire are some of the most reasonably priced, quality technicians in our area. I can count on them for all my vehicles to be serviced the right way every time.

Walked in as a first time customer and to be honest, very apprehensive. Was quickly put at ease and their customer service is second to none. From the two at the front desk and the mechanics which I watched interact with others in their care. Very honest, open and forthright. Glad to see businesses that still care about their customers. Cost of the service I received was on the low end but the service was not! Will be returning and recommending them any chance I get!

Will never return. We have been going to Trophy Tire for 27 years, always recommended others to them. Not anymore. I have never been so livid or treated so rudely when requesting assistance from any local businesses before. The gentleman behind the counter was rude, unprofessional and belittling. They did not have my appt in the book, mistakes happen, I had no issue with that, but then he blamed my husband for not calling him back but in fact I told him he was on speaker and my husband told him to put me in for Thursday and he stated he did, he was rude to husband at that time too, I had my doubts then and thought maybe the guy had a bad day and blew it off. He denied it stating my husband was going to call them back. I asked several times, after hearing him complain to me about the job I requested of them, if I should take it somewhere else if they cannot do it it is no big deal. He said no. In a huff and puff "we can do it unless you want to take it elsewhere and get charged more" then telling me how busy they are and do not know when they can fit me in. They scheduled for the following Thursday. He continued to complain about the job I requested, that we bought the parts needed and that makes more work for them, $200 less than what he was going to charge me by the way, complained he needed to get new estimate for me and he will call my husband, him having to take my truck to another shop for something needed for the service, the work they have to do etc. I walked out went to Abeloff GMC, got an appt for the next day, wasn't spoken down to and they were professional. I called and canceled my appt with Trophy Tire. It was also $200 cheaper. No need to be angry with me, if you cannot or do not want to do the job just say so, do not make me feel like crap because I asked if you could do a service on my truck, you said yes and now everything is an issue. I was so angry with how rudely I was treated.

I called to ask about prices for 1 single tire to get ordered, mounted and balanced and i gave him all the information he asked for and the guy on the phone made me feel stupid and gave me extremely amounts of attitude

They are part of Tim automotive repairs on Phillips street. This shop scammed me out of fifty dollars on a free service. Every shop does a free scanner service. This shop took my car in, raise the jack about 1 feet off the ground and gave me an incomplete picture of what was going on. I trusted this shop. I don't know how they got the better business award.

They have bailed us out many times in past couple years. I used to use them since the 80's in butler park. 2 vehicles needing custom exhaust work, (excellent prices!) 1 needed it but they saw another serious frame issue and called immediately to let me rethink spending money on it. Just got tires again today. Very reasonable, quick and professional.

Amazing customer service, and they did a fantastic job on my car, and have very reasonable prices. They go the extra mile here and stand behind their work and I’ll absolutely be returning and recommending them! They got me fixed up quickly and back on the road after my tire exploded.

A Five-Star Oasis for Auto Enthusiasts - Trophy Tire and Repair Delivers Excellence! I recently had the pleasure of experiencing the exceptional service at Trophy Tire and Repair, and I am compelled to share my overwhelmingly positive experience. From start to finish, this automotive haven exceeded my expectations, setting a new standard for customer service and expertise in the industry. Upon entering Trophy Tire and Repair, I was immediately greeted by a friendly and knowledgeable staff. The atmosphere is inviting, with a clean and well-organized facility that speaks volumes about their commitment to professionalism. The team exudes a passion for cars and an eagerness to assist, creating a welcoming environment for both automotive enthusiasts and everyday drivers. The technicians at Trophy Tire and Repair are nothing short of automotive virtuosos. Their expertise is apparent in the precision with which they handle every aspect of their work. Whether it's a routine tire rotation or a complex repair, their attention to detail is unparalleled. I was particularly impressed by their ability to diagnose issues quickly and accurately, saving me both time and money. The selection of tires available at Trophy Tire and Repair is extensive, catering to a wide range of vehicles and preferences. The staff patiently guided me through the options, ensuring I made an informed decision based on my driving needs and budget. Their commitment to offering quality products is evident in the array of top-tier tire brands available, leaving customers with peace of mind regarding their purchases. What truly sets Trophy Tire and Repair apart, however, is their commitment to customer satisfaction. The team goes above and beyond to ensure that clients leave not only with a finely tuned vehicle but also with a smile on their faces. The transparency in communication, fair pricing, and dedication to resolving issues efficiently showcase their customer-centric approach. In conclusion, Trophy Tire and Repair is a shining gem in the automotive service industry. Their passion for cars, technical prowess, and unwavering commitment to customer satisfaction make them a five-star establishment in every sense. If you're seeking top-notch service, expert advice, and an overall outstanding automotive experience, look no further than Trophy Tire and Repair. They have earned my trust and loyalty, and I wholeheartedly recommend them to anyone in need of exceptional automotive care.

Very professional , friendly staff very Knowledgeable . They custom make exhaust in my Chevy el camino in half of the day. It’s hard to find good mechanic those days and I can definitely recommend this shop. Sorry for 5 star review I think you guys deserved more than that Thank You again

Great place to get your repairs and or tires from. Quality mechanics, nice clean shop and if other repairs are needed, they will recommend, but they don't push the other repairs unless it is a safety issue. My only issue is if you use credit, there is a 4% surcharge added to your bill, which if it is a large repair, it adds up. That's the only reason I didn't give 5 stars!

I just found out about this shop after tracking my old mechanic Frank from his old shop to this one. Ive been there twice so far, and have received amazing service and professionalism. After taking my car to Cadillac three times for an issue that they were not able to fix, Frank got me in the shop immediately, and they had me out in an our, with the problem all fixed. Which is why for the past sixteen years I have been taking my vehicles to Frank, even when it was a job I could do myself. It is so rare to fined an honorable man and mechanic such as Frank. I will truly miss the service when I eventually move out of PA. Great job to Trophy Tire for bringing him aboard! I'm sure a lot of his other customers are following Frank to your shop!!!

I have brought my cars/trucks to thropy tires for 10 years for custom exhaust work.the guy who works the front counter with the raspy voice is extremely ignorant,rude and has no people skills at all. kept pushing to sell me things my truck did not need for inspection as I’m mechanically inclined myself.I took my truck some place else and had it inspected without any work being preformed.Thropy tire has no lost my business for good

Honest and professional! I brought my Ram 1500 in for exhaust work. They called with pricing ahead of repairs, price was extremely fair. They had my truck fixed in 2 hours. Workmanship is top notch. Trophy tire will be getting my future repair work. Highly recommend using this shop.

Replaced stolen catalytic converters and tires at a very fair price. Frank reported that my front axle bearings were shot, and replaced them easily and with no pressure. Bays are immaculate and the technicians are pleasant and professional. This will be my go-to place for the foreseeable future.

Only place in the area that can do an alignment on my very long truck. Staff were polite and professional. Mechanic came out to explain what I needed and the cost associated before doing any work. Will definitely be back.

Had to get my flex pipe, from the manifold to the catalytic converter repaired. My regular mechanic couldn't do it. Trophy quoted me one price and I was VERY pleasantly surprised when it was $30 less when I picked it up. They seem like honest, dependable people. Will definitely return for future needs. I am one satisfied customer!

My wife and I went there for years, that's until the old guy sold the business. I tried to deal with the new owners but with no luck. They are trying to expand the business instead of just keep it to what had work for years. We are really sorry he sold the business because he was very trustworthy guy.

They were fast but thorough. Friendly and asked my opinion on what needed to be done. Very fair, came in under budget. Family's been going there over 20yrs

I have been coming here for years for all sorts of mechanical work. They sell exhaust piping to the public up to 3”, which isnt easy to come by around here. I mainly use them for exhaust work, which Brian does almost flawlessly. Shop is a little pricey. But the saying you get what you pay definitely applies here.

Under new management and it sucks, don't bother bringing your car here for service, Bill does not run the place any more. Was charged twice for a state inspection, did the work needed to pass and the failed it twice. They will fail your car for surface rust.

We stopped here to get help with releasing our spare tire because the front passenger tire was ripped in 2 places where the threads were exposed in our 2014 ram 1500. we couldn't get the spare to budge due to rust. We are dual military active duty service members (army and marine) out of town on vacation with 2 small children and 1 baby. The old man at the front said ALL mechanics were at lunch for an hour, and after lunch there were cars lined up so they wouldn't be able to help us. I asked if HE could spare 15 mins of his time to at least help us get the spare loose, money is not an issue, and he said he can't leave the front because he had to man the phones, "they were ringing off the hook" Not a single phone rang while we were there. This establishment is trash. That man is lazy and void of any type of compassion. Please reevaluate your employees, we were only asking for 15 mins of time and again money was not an issue. We even had our own tire. We ended up packing up our children and going a few miles down the road to anther tire shop who was astounded at the damage and quick to help. It didn't even take 15 minutes and they did it for free. My husband still gave them money. Get your priorities straight trophy tire co

Had new tires put on my truck. not 100 miles on the and every lug broke on one side of rear. I paid for tow, all new lugs and nuts. I could only find one of the tires that fell of, it is a dually. I had a spare rim so took it in and explained things to Bill and said I need another tire. They installed a new tire on rim and sent me on my way. A couple months later I of it for something else and Wade says I have to pay for that tire or I can't have my truck back. Bill was not around to talk to. So I paid the bill and asked to have Bill call me. He never did. I even sent him a letter and no response. My family and myself have dealt with them for years and referred numerous people to them up till this happened. I will never go there again and will never referr anyone to go there.

Top notch mechanics. Service is second to none. I forgot to put the protection cap on my block heater power cord after dropping my truck off for service. When reached under the bumper I noticed the mechanic took the time to put it on. That was greatly appreciated. Service I've never received anywhere else.

Good listeners, good diagnosticians, do only what is needed unless customer insists on more. I like them and trust them with my safety and security on the road. Their prices are comparable with others in the area.

I took my 95 Chevy Caprice to Trophy Tire to have new dual exhaust with FLOWMASTER mufflers installed. The work was better than I expected. But the price was twice what I'm use to paying for the same install. But, you get what you pay for and these guys really do great work. I recommend Trophy Tire for maintenance on old school classics. My 1969 was loosing speed while drive I took it to them they fixed it for a fair price and I drove it 600 straight mile to Va the next day without a problem