Pocono Tire & Brake Co. in
East Stroudsburg (PA)

Had the tires done on my Ram 2500 yesterday. Very happy with the service. They were very professional and very friendly from the beginning to the end. Good competitive pricing. I was even able to sit in the waiting room while they got my tires done. 10/10

Honest and upfront price about my breakdown. We called after hours they said no problem I’ll see you first thing in the morning and sure enough my van was the first thing pulled inside. They replaced my bad wheel bearing and pointed out I had bolts fall off of breaks on a different wheel. Would happily work with them again

Excellent customer service. Knowledgeable staff. Very helpful and friendly staff.

My 2010 Hyundai Accent was becoming . . . weird? Probably just old. After a new motor was put in, it works fine.

JR was extremely honest and helpful. As a new driver with a limited knowledge on cars, I explained that I needed new tires and most likely a wheel alignment. He helped me find the best priced tires and was also very upfront and explained that I didn't actually need an alignment and my worn out tires were just making it feel that way. I truly appreciated his honesty and willingness to explain everything without taking advantage of my lack of experience and I will definitely be recommending him to others.

This place rocks! JR who helped me was courteous, professional and friendly. He listened and had the solutions to my issues. I have never had such a great experience with an auto company before.

JR took care of us where the dealer couldn’t. He meticulously broke down what was needed to be fixed and not needed by the dealer for us to understand. He made suggestions and didn’t push his service on us. We couldn’t be happier with the results, he’s our go to brake and tire guy from now on..

I had an excellent experience at Pocono Tire and Brake with Chadd. He is highly professional, does quality work, and kept me clearly informed throughout the entire repair process. This shop truly handles all types of automotive services—I had both suspension work and a transmission seal repair done, and everything was completed smoothly and reliably. I highly recommend this shop!

Amazing place! Highly Recommended. J.R. is very knowledgeable and explained everything in a way that I could easily understand concerning my car. Excellent customer service.

I'll never take my vehicle anywhere else. When you find a trustworthy shop, you hold on to them like your like depended on it. Wonderful shop

I was so touched by the kindness and fairness of JR. I had my tires rotated and balanced the day before in New Jersey. I was driving about an hour yesterday when my tire pressure light went on. Being an older woman, feeling very vulnerable after being taken advantage of by different mechanics, I knowing nothing about cars, it was scary. My bro looked up and found this place, which was four minutes away. I went there, my four tires were checked out and the only thing wrong was three tires had 25 pounds pressure and one had 19. (Tell me WHY that wasn’t noticed the day before?) I was so relieved and later astonished that they did not charge me for checking. While waiting, JR was talking to another customer on the phone who thought she needed her tires aligned after an oil change. Most places would totally agree and charge for it. JR said he felt she didn’t need it, but he’d be glad to do it if she wanted. He was not trying to take advantage of her which I appreciated. If I lived in the area, I would definitely go here all the time for any matter with the car. Fair honest, very kind, friendly, etc. Highly recommend and thank you men, for your fairness and honesty.

Do not come here for inspections! Genuinely awful experience, went off the reviews saying they were honest mechanics who didn’t charge for what I didn’t need, which was absolutely not the case. They tried tacking on services that my car absolutely did NOT need (Requested a whole mirror replacement when all it needed was a $20 turn indicator! What a joke!). Totaled up to a $2000 quote for what would regularly be a $500 repair… just don’t even bother. 👎

I was in need of same day service and the team really pulled through for me and treated me with much kindness and respect. Thank you!

Stopped by while on a road trip, and Chad was amazing. He was helpful, knowledgeable and knew what he was doing. Would definitely recommend him to anyone.

We’re on a family vacation in the Poconos and I had one tire losing air and another with a gash in the sidewall but was still drivable, but very concerning. I called around to a few tire places and Pocono tire and brake stood out head and shoulders above them all. JR is extremely knowledgeable when it comes to appropriate tire selection for our specific vehicle. Other places wanted to just throw any tire they had on the vehicle. JR took the time and walked through all the options available to me, everything from tire repair to replacement and also timing as far as what could be done today and what would have to wait until tomorrow.The customer service was outstanding. The pricing is competitive and there are no hidden charges. Everything is discussed upfront. I highly recommend JR and Pocono tire and brake. If I lived near here, they would be my families auto shop that we go to every time.

I had an amazing experience thanks to JR. Needed my daughter's car checked out to ensure it was ready for the road. JR was able to get it checked out and ready for the road in know time. Friendly, honest and dependable shop. I'd definitely come back and recommend others to go check them out. Appreciate you!!!

Greeted when I walked in the door, extremely professional. When I picked my car up again was greeted by my name and chatted with me for a minute. When I got to my car there was a bag covering the seat and a paper mat on the floor. Will be returning again!

I first came to Pocono Tire & Brake for some tires. I dealt with JR. Very nice guy. Very professional and straightforward. He gave me a great deal on my tires and installed them in a timely manner. Then the following week I needed brakes. I called around and JR came through for me again. Their shop even took pictures of the bad brakes and showed me what they were going to do. No surprises. I appreciate how they treated me from being to end. Very polite and professional. Prices are reasonable. Thanks for everything JR. E. Dickerson

Was experiencing some screeching noises coming from my brakes, and when I called Pocono, they were eager to squeeze me in before they closed. JR and the rest of the staff were very hospitable and treated you like family. No tricks. No gimmicks. They also made sure I understood the issues I was experiencing with my brakes and how they could fix them that same day.

BEWARE !!!!! I went here a couple of months ago and they keep deleting my comment !!! I only went into this shop for an inspection sticker thinking it would be faster. After and hour of waiting they come back with no inspection sticker & instead A list of problems they stated was wrong with my car. Mind you, a couple days prior I had all the same work they stated I needed fixed worked on by Firestone! I asked for my keys and when I got my car I realized they had put their company's name around my licenses plate. The next day I went to Firestone and nothing was wrong with my car and I got a new inspection with no problems! UPDATE: I can't reply and I was just talking to a friend about this when it happen to me because it still gets me upset!! I did go in person with my 2 children and now they are sitting here saying I never went in is crazy ! Clearly all they do is lie and that why I can't reply now only update my review ! DO NOT GO HERE

This is our second time back of course for different stuff needed on our vehicles. Jr. is very professional and easy to talk too about anything on your vehicle. We asked about differentials on our truck and what it would cost for the whole job. He stated he would get back to us with that quote. The prices are very reasonable. We would definitely recommend this shop to friends and family.

Great experience during my car repair visit here. Courteous customer service, detailed diagnosis, completed repairs timely and effective! Thank you Mark!

Awesome place. I’m moving across the country and my car is nice and heavy, I pushed the brakes too hard and they started to smoke. I called and they got me in immediately, diagnosed my car right away, and made sure I was safe for the rest of my 20 hours of road trip ahead! JR was super nice and helpful, and Chris took care of my car quickly! Very lucky we ran into problems so close to a great shop! Thanks guys!!!

This is possibly the nicest experience I've ever had with anything car-related. These guys helped me figure out why all my tires (which are all fairly new) seemed to be losing air. (Answer, I've been driving back and forth across the state, with big altitude changes.) They put air in all the tires, checked them all, and sent me off with $0 owed. When does that kind of integrity show up? You want to head right here for your tire and brake needs. JR will treat you fairly.

So from beginning to end I felt like I was in good hands. Being a female it’s hard to find a shop that won’t take advantage of your lack of car knowledge. Jr went through and explained the photos of what needed to be done and why! Yes ladies, before giving me a price they took photos of what needed to be done! Very welcoming and knowledgeable was confident leaving my car in their hands.

Went here because my 2013 Dodge Caravan wouldn't start. Met with JR and the rest of the staff. All were very professional and the place was clean and very well ran. Unfortunately, it was a few issues with my vehicle that took longer than they originally stated it would. They were very apologetic, took a little money off and upgraded my tires over the ones I was initially supposed to get. Things don't always go the way we plan for them to go in life, but it's good to see that here they seemed to actually care and did everything they could to accommodate us as much as possible. Price was a bit higher, but the service was definitely enough to justify the pricing. Great Warranty on the work too! I'll definitely be going back here.

From the first phone call I placed to make an appointment two days ago to me arriving at this place absolutely pleasant experience from start to finish honest, fast and understanding to my situation and car needs this was my first time here and it was one I won't forget I will definitely come back for more services needed soon. Super happy with the experience as it's hard to find honest mechanics anywhere. If I could give 10 stars I would , highly recommend this place.I would like to add this place is absolutely great I always get honest opinions and work done on my vehicle they always give me updates often on the repair status coming from New Jersey were you are waiting all day they are fast and efficient very pleased with this place they explain everything. Great job team JR is such a great guy.God bless you all and your business.