This rating is based on customer reviews, inventory size, pricing, and service quality
Recent reviews of Hometown Electronics in East Rochester, NY are overwhelmingly positive: 100/100. Themes: friendly, honest staff who help unload, give fair advice, and respond quickly; pricing praised for free TV/electronics drop-off and reasonable repair costs; fast turnaround; refurbished items reported to work well. Strengths include professionalism and hassle-free recycling. Complaints are rare and not consistent. Limited or no data on inventory breadth, yard organization, or ease of finding parts—unclear from these reviews.
I went here to recycle a tv because other places charge and this place is free. The guy that came out to my car was very friendly and helpful. He took my 55 inch tv out of the car for me. When I gave him the accessories for the tv he said that one part was worth money. We went in the office and he looked it up and gave me $20 for the part. That is one honest person. He didn't have to say anything to me. I didn't know it was worth anything. I would 100% recommend this place.
TAKES OLD TVs—NO FEE
Rob and Cindy, both very friendly and informative, were happy to help with unloading my awkward and heavy CRT TV and didn’t charge me a thing! They stated that if in working order, they donate dropped off items to those in need. Win-win!
Received used Sony dvd/cd player with remote, cables and batteries. In excellent condition and works excellently. Also, customer service when I called re possible missing remote (turns out it was in a separate small envelope that I had overlooked) was really responsive and very customer friendly. If any additional electronic equipment is ever needed, I would immediately contact Hometown Electronics first.
Very highly recommend. First time customer who highly values his sound system..:)
We just dropped off some electronics and were very happy with their service. It was easy to do and they helped us unload the stuff from our car. I’d highly recommend them!
I took my laptop to this store because it was running very slow and really needed to be checked out. The staff were very helpful and professional. Needless to say my laptop runs like new again. Service was quick and reasonably priced. Definitely go there again with any and all electronic needs. ?
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