Axis Auto Group in
Jersey City (NJ)

Peter and Harold were one of the most helpful and genuine Salesmen I’ve ever met! ,They’ve helped me get my first car with a low credit score and I’m more than satisfied with their service and knowledge passed on to me. will definitely be seeing them anytime I need a new ride!.

I had an amazing experience working with Peter! From start to finish, he was professional, patient, and genuinely invested in helping me get my dream car. He answered all of my questions, made the process smooth and stress-free, and never made me feel pressured. Peter went above and beyond to make sure I was comfortable with every step and worked hard to get me the best deal possible. If you’re looking for someone knowledgeable, honest, and truly dedicated to their customers, ask for Peter. I couldn’t be happier with my new car — thank you again for everything!

I purchased a vehicle from this dealership four years ago and was charged nearly $4,000 for a “Pre-Delivery Inspection (PDI)” fee. For that amount, I expected the vehicle — especially critical safety components — to be properly inspected. Within weeks of purchase, one of the tires kept losing air. Initially, the salesperson brushed it off and told me it was simply a matter of filling it at a gas station. However, the issue continued. When I finally took the car to another dealership for inspection, I was informed the tire was carved/damaged from the inside and needed full replacement. This raises a serious question: what exactly was inspected during this so-called PDI? Additionally, when I tried to address the issue, I called three separate times, left messages, and asked to speak with a manager. My calls were never returned. I was repeatedly redirected to different people and ultimately led nowhere. The manager was “never available.” To make matters worse, I was offered a voucher for 1/3 tank of gas in exchange for leaving a review in front of the salesperson at the time of purchase — which felt inappropriate and pressured. Charging thousands for a PDI while missing a damaged tire and then avoiding follow-up accountability is unacceptable. Based on my experience, I cannot recommend this dealership.

Great experience buying my wife her car at axis. Ask for Peter when u get there. The process was quick and easy, and everything went smoothly from start to finish. I highly recommend him!

Best car-buying experience I’ve had. Luka is professional, knowledgeable, and genuinely cares about his clients. He helped me find the perfect car within my budget.🤎

Highly recommend Luka to anyone looking for a smooth and honest car-buying experience. He builds trust instantly and truly cares about customer satisfaction.

I cannot say enough about this Dealership and The salesman that helped me,Peter was very professional and patient with us throughout this process,we needed a car that is reliable and safe and he put us in a 2005 Chevy Trax we love the car so much that 2 more of my family members went in and got a car each,I just want to say thank you Peter for all your help I will definitely recommend you to everyone i know.

I highly recommend axis motorcars to anyone that is looking to either finance, lease or buy out. Customer service is top tier and the process is super quick. I would like to thank Peter for getting me into a vehicle as promised! He is definitely the top dog in there alongside Samantha. Anyone looking for a vehicle? Go straight to them!

My salesman Peter was absolutely amazing! From the moment we arrived, he reassured us that we would leave with a car — and he truly made it happen. He was honest, patient, and extremely professional throughout the entire process. We ran into a few challenges along the way, but Peter did everything he could to make sure he kept his word and took great care of us. His dedication and positive attitude made the experience smooth and stress-free. I am beyond satisfied with his service and will definitely be coming back to purchase another car in the future. Thank you so much, Peter! 🚗✨

I had a great experience with Axis Auto Group from start to finish. The team was professional, transparent, and very helpful throughout the entire car-buying process. Tony took the time to answer all my questions, explained everything clearly, and made sure I was comfortable with my decision—no pressure at all. The car was in excellent condition and exactly as described. The paperwork process was smooth and straightforward, which I really appreciated. Overall, it was a stress-free and pleasant experience. I’d definitely recommend Axis Auto Group to anyone looking for a reliable car and honest service. Thanks again to the team for making this such a positive experience!

I was very glad i bought the car from this dealership. They work accordingly to customers expectations. The guy Luka helped me and did the price according to my budget i got.

We purchased a car today, and the experience was absolutely amazing thanks to Tony. His professionalism, honesty, and attention to detail truly set him apart. He took the time to answer all our questions and made sure we felt comfortable and confident throughout the entire process. This was extraordinary service from start to finish, and we highly recommend Tony to anyone looking to buy a car.

Avoid this dealership!!!! After advertising a vehicle at MSRP, they attempted to add a “Pre-Delivery Inspection” (PDI) fee. When I questioned it, they claimed the charge was to “inspect the car and make sure it’s in good condition.” That explanation is misleading. Pre-delivery inspections are already required by the manufacturer and are included in the MSRP. This inspection is not an optional service and not something a customer should be charged extra for. Adding a separate fee for it is simply a way to pad the price and increase profit after the fact. This feels like a classic bait-and-switch tactic. If you don’t know better, you’ll overpay. I walked away, and I strongly recommend others do the same unless you want to deal with hidden markups disguised as “fees.” Also, What’s even more concerning is the reviews on their website. Based on my experience, it’s very hard to believe those reviews reflect honest, consumer-friendly business practices. My interaction did not match the glowing feedback shown online at all. Buyers beware: check every line item carefully, ask questions, and be prepared to walk away.

It was a great experience. Tony is really a nice Sale Person who helped us a lot to find a better car with a good Quality. Tony appreciate for helping us out and I can definitely give a good reference.

I cannot say enough great things about this dealership and the incredible team here. From the moment my husband & I walked in, we were treated with genuine kindness, respect, and professionalism—no pressure, no gimmicks, just thoughtful and honest service. The dealer John Anthony (Tony) was extremely kind, caring, and knowledgeable and took the time to truly listen to our needs, explain every detail clearly, and answer all of our questions with patience and care. It was obvious they weren’t just trying to make a sale—they genuinely wanted to make sure we felt confident and comfortable with our decision. If you’re looking for a car dealer who is trustworthy, kind, and truly outstanding at what they do, look no further. This was hands-down one of the best customer service experiences I’ve had, and I would recommend them without hesitation to friends and family. Thank you for such an exceptional experience!

Typical scamming machine. Called them 5 times to clarify that there are no hidden fees. Everytime they said, it's just the price+tax+tag and doc fee of $899. Nothing else. Drove 2 hours to get here. They still added $6k in made up fees on top of the price of the bmw. Then argued how this is the best deal and made me feel as if I was in the wrong and fees are mandatory. Absolutely deceptive way to lure in customers. I would say avoid going to this dealership, esp because I had called and confirmed many times. They should not lie when and if a customer asks ahead of time! I do believe most of these positive reviews are fake and made up. Not to mention, the car also had check engine light on and bald tires. Customers should demand better and these scam methods shouldn't be legally allowed. I walked away and will give business to a better dealer.

Larry was amazing, I walked in doubting I would be able to leave the lot with something. But he was very patient and did not give up. He went above and beyond until he was able to assist me with a new vehicle. I'm very satisfied and I refer you go and ask for Larry. My children and I are so appreciative, thank you.

Came into Axis to look for something bigger and more reliable than what I had. Larry was great he heard what I needed and worked his hardest to give me the best price accustomed to my needs. Definitely will recommend anyone that is looking for a car to come and shop around.

10/10 would definitely recommend!! I had an amazing experience working with larry brooks. I came in with credit challenges and wasn’t sure what my options would be, but he treated me with respect, patience, and honesty from start to finish. He worked hard to find a deal that fit my situation and never made me feel judged or pressured. Thanks to his dedication and professionalism, I was able to drive off in a car I really love. If you’re worried about credit or just want someone who truly cares about helping you, I highly recommend him!

Came back to Axisautogroup for another vehicle. Great customer service and treats you like family. There is no pressure putting you in one of there vehicle's. From start to finish everything went easy. The dealership is clean and their service department is top notch.

Great service by larry Brooks he works out everything perfect got me a great deal with my trade in and also work for a good monthly payment go there and ask for Larry brooks

I had an amazing experience at Axis Auto Group! Tony and Roy went above and beyond to help us find and buy the perfect car. They were patient, professional, and made the whole process simple and stress-free. They explained everything clearly, answered all our questions, and truly cared about making sure we were happy with our purchase. Thank you, Tony, for your exceptional service! I highly recommend this dealership to anyone looking for a great car-buying experience.

Samantha Was fantastic. I came in for a 2020 Hyundai Palisade and now I’m leaving with a 2022 Hyundai Palisade. I will definitely recommend that. If you need a good deal go see Samantha 🇺🇸. She is the best.

I had the pleasure of working with Shanti, the Customer Relations Manager at Axis Auto Group, and I must say, she stands out as an exceptional communicator. Unlike others on the team who sometimes seem unapproachable or unwilling to engage, Shanti is consistently understanding, approachable, and genuinely willing to help. Communicating with her was easy and pleasant, making the whole experience much smoother. She truly goes above and beyond in customer relations, and it’s refreshing to work with someone so dedicated and personable.

This agency has given me a really bad experience. They picked up my call four times today, and every single time, they first ask what I need, then they say they are connecting me to the right department, and then they just hang up on me. They’ve wasted half an hour of my time keeping me on hold and then disconnecting. It’s absolutely terrible service. Please, do not use this agency. Go to any other location or choose any other service provider, but don’t come to them. Their service is just that bad. Next time, I strongly recommend not placing any orders here I bought a Chevrolet car through this agency. But given the kind of service I’m getting from them for the car maintenance or any support, I’m probably going to return this vehicle in a couple of months. I’m not going to keep their car because their service is just not worth it. I strongly recommend everyone to avoid this agency and go somewhere else for any car-related needs. Their service is really that bad. Please do not place any orders with them next time

My experience here was amazing. SARA!!! She is amazing she walked me throughout the whole deal gave me a positive mind set. Thank you much! My new beginnings!!!!!

This is the car that Andre Hugh’s sold me at Axis Motorcars. They even gave it to me dirty inside and out. They promised to fix it and never did. My transmission went bad as well. Not to mention the collision damage they lied about! This is the worst dealership ever in life!!