Hudson Toyota Service and Parts in
Jersey City (NJ)

This shop has been wayyy better than the shop at East Coast Toyota Service center in Rutherford. Expect high prices but a premium service you get what you pay for here. Mechanics communicate through a video portal and the agents here are detail oriented and experts at cars. Mad respect to the workers in this shop. A++++

Good service. Was able to get my car fixed and serviced within 3 hours.

The service was very prompt. My advisor was friendly and helpful. Sterling explained all in detail and gave me peace of mind. He was very polite and gave me clear explanations about what was going on with the repair. Since he knew I didn’t have transportation to my house he paid for the Uber and I was able to get home. If I can give him 10 starts I would. Great customer service.

Great service at Toyota Hudson. Francis was outstanding—very knowledgeable, friendly, and professional. Thank you for the excellent experience!”

Always prefer dealership over a private contractor. Will be bringing it back in for tail light repair & rear brake replacement soon. Car is running great.

​I had a fantastic experience at Hudson Toyota. Not only did they fix the issue with my rav 4 quickly, but they also took the time to explain exactly what was wrong and showed me the parts that needed replacing. It’s rare to find a shop this honest and professional. Highly recommend!

I originally gave this place a great review. Then reality set in. I was scammed and had to take my car to a trusted shop to fix their mistake. I came here because my brakes were not working. They lied, saying that the part I needed was discontinued. Turns out, the part is still available. They “fixed my issue.” I paid $500, then to find out my car is still leaking, and I was taken advantage of. I guess they figured because I am a woman I was an easy target. Now I have to pay more money to fix something they should have done right.

am very, very pleased. Everything is perfect, especially the invaluable John Gutierrez in the service department; he is attentive, friendly, solution-oriented, and an excellent employee. I would like to thank Hudson Toyota management and team very much. John is an exceptional manager…

We’re satisfied with the service. They were prompt and very efficient . We brought the car in for regular maintenance. No repairs were needed.

Outstanding service with great attention to detail. My car feels much better after the service. Excellent service specially with Francis is very professional. Thank you! Lilian

Everything went great. Went for the 6-month free check up, plus a fix on a recall. I fully charged to 100% the next day, and the dashboard said that was only good for 195 miles (164 with the fan on); i believe it used to be 206 miles on a full charge. This is just an fyi in case it means something before the lease is over. The app also said the recall wasn't fixed, yet, that following day, but that error disappeared by the end of the day. Initial post/review after 11/19 service. Edit 12/4 after 2nd full charge (12/2) since 11/20. For fyi purposes only, full 100% charge now reads only good for 187 miles, 157 with fan on?????‍♂️?‍♀️?

Surprise to see this time that to get more money, service dept Recommeded wrong. There was no noise when I drove for service to oil change but after left, there was a noise in suspension driver Side left side and making noise. I think at there service workshop they destroy my suspension and ask to replace cost over 1,600.00 . And also recommended to replace other side of suspension which was work good. I drove from Queens, New York City to Hudson Toyota, New Jersey state because I bought car from them because they areToyota dealer. I Ddid pay toll $18.00 for Holland Tunnel toll plus $3.00 00 NYC Manhattan entrance toll to get there . Went there to change oil change .But this time ,staff of Hudson Toyota screw me and destroy my car . I believe in past also on recall they did not replace any parts supposed to do. When I asked show me the parts you replace, they say they destroy it even they did recall change few minutes ago.. I do give a gift to employees of this store so keep good behavior with us when we go there. Otherwise they very rude. But look like this service dept hungry for earn money and destroy any parts in there service area where we not allow to see what they doing to car. Be careful when you do next time there.

Great customer service from beginning to end. We were treated by an Ecuadorian representative. Such professionalism, knowledgeable and treated me with such respectful.

I went for an oil change. I would like to thank the Toyota hudson team for their sincere warm welcome and for paying special attention to me because I do not speak English. 100% recommend to get really excellent and professional service

My appointment time was honored, I actually got in 1/2 hour earlier. I was greeted and attended, the process was smooth and the work done was great.

The service was excellent. My toyota Highlander is always running good.I don't have any complaint. This is my first experience with toyota vehicle.

Very buttoned up. Totally automated process. Transparent and communicative. Videos sent to you showing either the issue or process needed to resolve. No pressure to "fix everything". You are given options and good discussion regarding next steps. They've always worked with me on pricing. I've never walked out of there feeling taken advantage of.

0 stars this place is the worst customer service don’t waste your time !!save your money take it some where esle

The scheduling and intake services were fine. The tire was replaced as expected. However, when I got home, I found that the spare was not put back in its designated place, but was simply tossed in the trunk. I will need help to put it back where it belongs. Thoughtless.

Hudson Toyota Service Center is a great place to take your car. Francis Zafra was awesome and guided me through the whole process. The waiting room is really nice and comfortable. They sent me a video showing step by step everything what was done in my car. The overall experience was amazing!

The team at Hudson Toyota is undoubtedly the best. Cynthia C . Danny R. in sales and Laura D. at the service department performed all tasks flawlessly. I wholeheartedly recommend them to any potential Toyota owners in my group.

This was the annual service for a 2025 Camry hybrid. The customer service representative that checked the car in was very knowledgeable and helpful. She helped by showing me what was required to sync my phone to the car. I also appreciated her efforts to check the car in and keep me posted on the status as the car was being worked on.

Not only were they able to quickly replace my tires, but they also managed to fit in a recall while doing so. Fast, reasonably priced, and with great customer service.

My son brought my Toyota corrola 2023 yesterday for the last maintenance service and when I checked inside this is what I found out , my dashcams were dismantled, unplugged, tampered with . I wasn't informed nor the service advisor that they're going to unplug those said unit. I called the service dept quinchatta if this was their policy said no and had no clue .If this was their policy then they should have send me notice thru email, txt or by phone, nothing at all been discussed about this tampering with customer personal vehicle. I was so upset that my vehicle driven home with safety features inoperable. This shop deserves no star at all. I'll be contacting BBB ...

Service was phenomenal. After taking our vehicle to another dealership for an ongoing electrical issue Hudson Toyota surpassed expectations and finally got our vehicle fixed. Our Service Advisor RAMIRO was amazing he kept us updated and got the problem resolved in a timely manner. 10/10 recommend ?

I dropped off my 2024 Sequoia for regular maintenance and to get a couple of TSB’s resolved. They did a great job and couldn’t be happier. Would definitely recommend Hudson Toyota and the Service Advisor Francis.

The service took too long and car was supposed to be washed, they took it back to the car washing spot and sprayed water only. The rear glass was dusty and my fingers were dusty after checking the cleaning at different spots outside the car. Do not bullshit customers with that “courtesy service “ . It could be better not doing anything than playing with lies.