This rating is based on customer reviews, inventory size, pricing, and service quality
Orthodox Auto Company in Jersey City, NJ scores about 85/100 from these limited recent reviews. Most feedback highlights fast turnaround and courteous, resourceful staff (Kevin quickly sourcing hard-to-find parts) plus tidy install work. A notable complaint flags inaccurate part-condition coding, unclear opening hours, and waiting at pickup—suggesting inconsistent processes. Parts availability appears solid, but pricing details and yard organization aren’t well documented. Overall, strong customer service; improve hours/listing accuracy to boost consistency.
Kevin went above and beyond to find me not one but two parts I needed for my car that were on back order for over a month, and got them to me within a day! What a lifesaver!! Thank you Kevin!
Purchased a car part after seeing their listing on Car-Part.com which indicated damage as A-0 which means no damage. Website says they open at 8am however they don't get there til 9:30am or later (is what I was told when I called). Went to pick up my part more than once finally arrived at 9am waited until nearly 9:30am finally saw someone who said they weren't open and that no one gets there til 10am. However he was nice enough to help me to get my part. Upon inspection there is damage to the part so damage code shouldn't have read A-0.
Working with both facilities in Philadelphia and Jersey City was a sheer pleasure. They made it easy and very informative. Simply can't wait to install the new transmission I purchased from them.
Please stay safe & well.
430 Communipaw Ave B3A3, Jersey City, NJMotorcycle parts store
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