WestSide Tire & Automotive in
Jersey City (NJ)

Great people and quick service. I came in as a walk-in needing some bent ribs repaired, and they did them instantly while I waited. Really appreciate them.

This is the only place I will go.to get my trucks fixed /maintained etc. The service is great but the people are even better. They always beat any price by a mile too

Today I was traveling to visit my son when I hit a pot hole completely blew out my tire. Gino was amazing to reassure me that he would take care of everything and even called my husband back to let him know I made it to the shop. Thank you for helping me and turning a rather stressful day around with your great service!

With lovely weather we are having and them meaning the town I live in they barely plowed cause to have 2 flats, I went here on a referral and spoke to Jo , she was super friendly and accommodating got me in quickly a took care of me. Her and the staff super friendly, so whoever is looking for a great place does great work, friendly and reasonable prices go there and ask for Jo. Thank you again 🤟🏻

Zero stars. I brought my car in for a simple alignment. Not only was the alignment still off when I got it back, but my door locks were also broken afterward. When I called to report the issue, they put me on hold and never came back to the call...

I had my state inspection done here, and the whole process was incredibly smooth. The woman at the front desk was so kind and helpful. It made the experience even better

By far the most attentive, responsive, and professional automotive professionals I have ever encountered. They dealt with a customized vintage vehicle and took on major repair tasks with great expertise. I cannot recommend enough.

Trustworthy, and thorough service!! Old school family owned. Came in for a serpentine belt replacement, mechanic found another issue, oil leak from cam seals. I knew engine had several issues and trust their diagnosis. Reasonable standard rates and they are willing to work with you. They don't pressure you. Girl at reception is no nonsense straight up with you, courteous and professional. Finished work was solid, clean and super happy on condition. Thank you!!

I’ve used this shop many times. They are very honest and professional. Highly recommend.

I had a crack in my alloy wheel, and they fixed it quickly and for a very reasonable price. I showed up at 8:30 on a busy day and they had me out before noon with my wheel fixed for under $200. The people I dealt with were very pleasant and straight forward. The place was packed with people getting all manner of services and repairs but they never got frazzled or impatient

I had a flat tire on my new Mercedes AMG GLB 35 this past Saturday and initially took it to Pep Boys and Mavis Tire Discount Store. Both places said they couldn’t repair the tire and insisted on replacing it with a new one, which felt unnecessary because tire is in great condition. Then I called West Side Tire & Automotive, and although they were about to close, they agreed to inspect my tire. I stopped by, and within 20 minutes, they had it repaired perfectly. Unfortunately, the Mercedes hub cap fell off and got scratched after the repair. We are all human and accidental damage can happen, but I’m truly impressed that the West Side Tire & Automotive team took full responsibility and accountability for the damage. They fixed it promptly without any delay. The staff, especially the lady at reception and the technician, were very kind and professional from start to finish. On Monday, I returned and spoke with the owner, Gino Sr., who was incredibly helpful. He personally inspected the tire and approved a replacement hub cap. The receptionist coordinated quickly with the Mercedes dealership to get the original part, and later that day, Gino Jr. replaced it flawlessly. This experience taught me to always support local, small businesses rather than large chains like Pep Boys or Mavis, who seemed more focused on pushing expensive replacements instead of offering a fair repair. I am truly impressed with the exceptional customer service from the entire West Side Tire & Automotive team — the receptionist, the technicians, Gino Sr., and Gino Jr. I will definitely be returning for any future vehicle needs and highly recommend them to everyone in my network!

First time here for an inspection. Top shelf service - great, friendly staff who explained everything. My go to mechanic from here on!!

The true wheel bosses of NJ - from ever pleasant Jo at the door, to the skill technicians on the garage floor, Gino & Junior offer the best service my 500 has ever had & keep her purring. Thank you all for keeping FiFi purring

I’ve visited this shop twice for tire-related issues. On both occasions, the woman at the front desk was friendly and professional, which I appreciated. Unfortunately, my experience with Gino Jr. was quite the opposite. He was dismissive, avoided eye contact, and came across with a noticeably poor attitude that made the interactions uncomfortable. Even the front desk associate felt the need to apologize for his behavior, saying, “He’s going to give me gray hairs—I’m sorry for him, he’s not exactly a people person.” While I understand that not everyone is naturally inclined toward customer service, it’s disappointing when someone in a customer-facing role makes you feel unwelcome. Ultimately, I chose to take my business elsewhere. It’s unfortunate, because this shop could be a solid local option if not for that dynamic.

Their work is good. But the women in the front is sometimes rude. I asked about estimates cost for transmission fluid change - she just hung up the call saying she has too many calls to pick.

Went here for road force balance on friday. Im hearing the other guy that the roadforce machine was broken. Im not sure if they really balance my wheels, after the service they stated that my rotors are warped, that’s fine. On my way home no difference on vibrations. I haven’t got a chance to check the wheel because it’s so windy and cold outside that day. The next day (saturday) I checked the wheels, the weights is still the same weights I have and the worst thing checked my lug nuts and saw my stud was broken, it is over torqued, whoever torqued my wheels is unknowledgable, uneducated, brainless. On the invoice stated that “torqued on manufacturers recommendation” hell no.They didn’t even informed me that they broke it. Trying to call them at 2:30pm no one is answering, went to the place it was close already. But the posted closing time was 3pm. I don’t recommend getting service on them. Just go with the dealership or look for other reputable shop.

Five star experience! They were able to work on my car right away and replace the tires without any wait. I checked the reviews first and saw all the 1 star reviews at Costco and the horror stories of waiting 3 hours. So I came here instead and not only did they have me in and out in an hour and a half, they also charged about $50 less per tire than the original quote. Highly recommended!

I had my inspection and repair works several times in Westside tire and auto, services are as great as usual. They are helpful in explaining everything you needed and offered follow up checking for me. The costs are listed clearly on the receipt, transparent for what you have paid. 100% recommend

This shop is extremely professional and provides very transparent service. I brought my 2006 Honda in for an alignment and some new tires and I felt the team went above and beyond to deliver a phenomenal experience. The shop is clean, the staff are well-versed in their automotive knowledge, and they have extensive ASE certifications lining the wall to support their automotive expertise. The communication was clear and I never felt they were trying to upsell me on anything unnecessary, contrary to other shops in the area. I will absolutely be returning for future repairs.

Gino and his team are experts in fixing scratches on my rims. I had scratches on all my 4 rims. They were able to fix it back to the original. Also I had a dent on my car and they were able to fix it flawlessly. I highly recommend their service for your tire and auto needs!

I normally get my inspections done here with WS Automotive and most recently had my catalytic converter stolen and I was able to go here to get this replaced. The entire team is very nice and as busy as they are—very fair with pricing and service. Quick turnaround. You don't feel taken advantage of or slighted. AND i cant say enough about Jo, the front desk manager— WOW to see her working juggling the phones dealing with customers and drop offs i was just blown away. AND she knows her stuff. Just like one of the guys! Lastly, I cant say enough about the owner and son— both are very easy on the eyes and just genuinely overall nice. I will def be using them as my go to for car servicing. HIGHLY recommend them.

WestSide Tire & Automotive has character and integrity which can be difficult to find these days. Their work and customer service is impeccable. When I unexpectedly broke down 3 hours away from home, at 4:30pm on a sweltering hot Monday afternoon, WestSide Tire & Automotive truly saved the day. They went ABOVE and BEYOND. Price was reasonable, they explained everything simply and in detail. Overall, Jo and the team are amazing and my car has never run better. Wish they weren't so far away.

Great service, absolutely. Took me in when I requested. Be prepared to get charged hefty prices for service you get at other premium shops. Paid $170 for mount n balance when you can get it done for $90 at an equivalent / well-servicing shop. Would go again if prices become reasonable. Quality work is not exclusive to ridiculous prices. Shop around for reasonable prices by reasonable businesses if overpaying is an issue - as it was for me.

I am very satisfied with level of service for my nearly 20 yr old Infinity Q45 which had emissions issues. Not only they took care of the problem far below what the local Infinity Dealership (Stealership) wanted to charge, but they also went above and beyond and gave me a service bulletin about an issue that I didn't know was a free fix from the dealership. This honesty to the customer and not trying to take advantage of the situation sets this place apart. Super honest people.I really appreciated the honest prices and the overall honesty shown. Very refreshing

I've been here for routine maintenance as well as 1 major repair over the past 10+ years. I'm always satisfied with the work and customer service here. Service for me has always been same day. Lets be honest, car repairs are expensive but I've never left this place feeling ripped off. When I want good quality work, I always go here. No hesitation.

Excellent service. Can highly recommend. I needed tires installed on an exotic vehicle and was quite nervous when selecting someone to perform the work. Tony handled my vehicle and he was immediately able to pick up on my concerns. He took excellent care of it, and took the time to explain things to me to help assuage any concerns I had. I was very impressed by Tony's service, and would not hesitate to recommend this shop to anyone.

Professionals par excellence. I’ve read some bad reviews here, don’t buy it. I came to get my summer tires put back on and had a few rims straightened. This place will assess your car, make a diagnosis, and spell out options. They are neat, organized, and concise. They are not the cheapest place in town but you get what you pay for. I’ve entrusted my new Tesla to them multiple times. They showed me and my ride respect. Long history in the neighborhood with ethical behavior. All their people are focused on the job at hand. Clean bathroom and WiFi to boot, what more could you want. All my best to the Ginos’