This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent feedback, NAPA Auto Parts - City Auto & Truck Parts LLC in Jersey City, NJ earns an overall 84/100: generally positive with a few sharp complaints. Many praise knowledgeable, helpful staff who can cross-reference hard-to-find items and source parts quickly, plus friendly vibes and fast service. Strengths include solid inventory access and professionalism. Downsides recur: occasional rude or inexperienced counter help and a store closing earlier than posted hours; experiences can be inconsistent. Pricing and wait-time issues are rarely mentioned. Note: sample here is limited.
Address:
1522 John F. Kennedy Blvd, Jersey City, NJ, United States
What clients say about NAPA Auto Parts - City Auto & Truck Parts LLC in Jersey City (NJ)
Mark and Victor are very knowledgeable and experienced with all aspects of car and truck parts. If they dont stock it, they'll get it ASAP. Kudos to the owner and office staff too. Pleasant people. JV
If I could leave a zero review I would. All the counter guys are old and inexperienced sales reps that don't know what they are doing let alone use the computer
The best place to shop for parts. Staff very cooperative, knowledgable and courteous. They know exactly what you as clients require to have the best performance ance out of your vehicle.
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