This rating is based on customer reviews, inventory size, pricing, and service quality
In Jersey City, NJ, reviews for Interstate Waste Services read cautiously positive with mixed notes. Customers praise professional, responsive communication and dependable pickups. Biggest gripe: surprise limits/extra charges (bag caps) and unclear pricing policies. Little said about wait times; no insight on yard organization, inventory variety, or ease of finding parts—several posts seem unrelated, so takeaways are tentative. Service feels solid; costs need clearer terms. Tip: confirm bag limits and overage fees before signing. Overall score: 74/100.
What clients say about Interstate Waste Services in Jersey City (NJ)
IWS stands out for their excellent communication and reliable service. They were responsive, professional, and easy to work with. I highly recommend them to anyone for quality service done right.
they have a new rule where they only pick up 3 bags of trash. if i have more trash, it costs extra to be picked up. they never told me this in my contract and it doesn’t show that anywhere on the website. i’m paying $500 a month for this, insane.
I have been working with IWS for 6yrs, with multiple sites in NJ. When you are working on a project, garbage should be seamless. IWS delivers and picks up when I need it. No drama, no excuses, just great service. Concrete, construction, clean-outs 10yd, 20yd, 30yd they can handle it all. There are so many things that can slowdown a project, work with the professionals at IWS and get the job done simple as that!
Canceled service and they removed the 2 totes and the 4 yd dumpster for garbage.,
We had auto billing set up and when canceled was not told of any fees.
Related: - The cost for container pick up
ALSO WE HAD NO CONTRACT. In January we were charged a couple of bucks which we assumed was to finish the account. In February we got a charge again and their notice said it would be paid by auto pay. Of course there was no statement.
When contacted today the charge was for removal of the dumpster and 2 totes. Was told there was a charge whenever they delivered or took away their equipment. We changed to a much friendlier waste company with a savings of $50 per month.
In 8 months we will recoup the excessive charge. I would not ever do business with them and will be telling our members of our club about this so they can spread the word and let people know of the poor business practices of this outfit.....
Website
