This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent reviews, Brothers Car Services INC in Cleveland, OH scores 88/100. Sentiment skews positive: many praise friendly, professional staff, quick repairs, and fair deals; some report reliable cars months later. Pricing is viewed as reasonable, wait times often short, and selection seems adequate, though details on yard organization or parts-finding are unclear. A notable minority report pushy sales, cleared codes instead of real fixes, failed inspections, fluid issues, and unreturned deposits. Overall, good value with caution advised.
What clients say about Brothers Car Services INC in Cleveland (OH)
Update: Updated the review to 1-star due to the dealer lying in the reply lol.
The car actually did not pass the e-check once I got it inspected after purchase. And I was not able to take it to a mechanic before purchase, I was only able to test drive.
Please, if you have the time, go somewhere else. You may be able to negotiate the price a LITTLE, but it still won’t be worth it unless you’ve checked every possible thing on the vehicle. And if there’s physical damage already existing, they’ll try to get you to go through their suspicious connections to get it fixed instead of taking it off the price. Same with the insurance, it’s not trustworthy. These guys are a family manipulators it seems. I should’ve known they were trying to pressure me to hurry up and make a decision. Don’t make the same mistakes!
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Staff will try and play nice and say nothing's wrong with it, take it to a mechanic on your test drive. Ask your mechanic to check the deleted codes. Don't be fooled into paying that $200 hold either, it's still gonna be there. They try to rush you into making a decision.
Check the fluids too, my car had almost no oil or brake fluid after I had been told everything was filled. When I got my brakes changed, one of the pads were actually disintegrated, which I have never seen before. Some mechanics are suspecting water damage, which of course I was lied to about at this amazing dealership.
Ever buy a vehicle from this company i purchase a on November 9,2025 a Thursday and on Saturday November 11,2025 had to get tow the trimming belt broke and a week and one day i when to get my vehicle and i drove it and it was worst the RPM arm was bouncing and the car was jerking when accelerate putter the data system has been tampered can't get any reading took back to them and nothing was did it's burning oil you can smell antifreezeth The cupter was tamper with and not working that lie about things on the vehicle wrong parts on the vehicle cant program the vehicle do to wrong parts on it very bad businesses in our community
I would highly recommend this place! They got my family into this van with a great deal and gave us the monthly amount we were comfortable paying! They also fixed all the things we asked to be fixed with no problem and did so quickly and efficiently!! We will definitely return back if/when we ever need another car!!
Best shop in town! All the salesmen are friendly and do their best to give you what you want! Love this place and their honesty will deff buy from them again !!!’
Great service, got me in and out fast without an appointment. Staff was so nice even offered me a water or drink cause it was so hot out. Will definitely recommend to anyone
Do not recommend buying cars from here. Brothers Cars Services is a business run with little integrity and honesty.
After being permitted to test drive a car and have my mechanic inspect the vehicle, I came back with concerns for two lights on the dashboard: a tire pressure light (despite the tires being at the correct pressure) and an ABS light. My mechanic was leery of these issues and recommended against the vehicle unless the car was fixed.
Because the car seemed to be a good deal, I agreed to putting down a deposit to secure the vehicle while the issues were to be addressed. I was assured that my $200 deposit would be refundable.
The company "fixed" the lights simply by clearing the codes. They were pushy about me coming to buy the vehicle right away despite me having a week. After two days, I was leery of the car and requested a refund.
Brothers Cars Services refused to honor their word and did not return my deposit.
We worked with both mustafa and Rab over a few day period to get us into our new car! They was super helpful with all of our many questions and was able to get us info on several cars we was looking at! And I have just bought a car from then, I am very happy to find such a great people from sales and the mechanic shop rabwas great with fixing my daughter car and we definitely recommend!!
السلام عليكم،
نصيحة إلى الإخوة والأخوات الوافدين في مدينة كليفلاند الذين يرغبون في شراء او تصليح مركباتهم الذهاب والتعامل مع اصحاب هذا المعرض (ابو بكر وأبو محمد).
عروضهم وعملهم في منتهى المصداقية والخبرة والحرفية والاحترام، وأسعارهم جدا طبيعية بالنسبة إلى قيمة العمل.
I had a fantastic experience at Brothers Car Services. Rabah and Mustafa, were extremely knowledgeable and efficiently diagnosed and fixed the issue with my car. The service was prompt, and the staff were courteous and communicative throughout the process. Overall, I confidently recommend Brothers Cars Services for both mechanical repairs and car purchases.
Great outfit friendly fast dependable service and great deals on used cars at reasonable prices exceptional brake services on most vehicles see website for complete information auto detailing and heavy collision services can be accommodated notary and title services as well ... contact Sam/Rob (Rabah)/Mustafa at Brothers automotive business to reserve an appointment or for business hrs . Please mention you saw it here for a 10% discount on all accessories services and sales ★★★★★
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