This rating is based on customer reviews, inventory size, pricing, and service quality
Across the latest reviews, Z Towing CLE in Cleveland, OH scores an exceptional 100/100. Feedback is consistently glowing: customers cite professional, empathetic drivers, quick arrivals (often 15–45 minutes), careful vehicle handling on local/long tows, lockouts, jump-starts, and tricky recoveries. Communication is clear, and pricing is viewed as fair. Service reliability extends to nights and busy downtown areas. Complaints are virtually none. Note: these reviews cover towing only—there’s no detail on parts inventory, yard organization, or ease of finding parts.
I used Z Towing through my insurance. DeMar "sp" was wonderful. Very knowledgeable dealing with an issue getting my vehicle on the flatbed. Friendly, went above and beyond getting vehicle to auto shop. Highly recommend and Thank You
All I can say is the young man handled his business and got my vehicle home safely. Very professional and about his business. I would recommend a tow from this company every single time
Call Z Towing first and be done! Amazing service at a very reasonable price! Had an accident in Cleveland, needed a tow to North Canton. Our situation didn't require immediate tow service as the passengers weren't with the vehicle at the time when Z Towing was contacted (weren't allowed to stay on the highway according to the police, got the people out of there before dealing with the car). Everyone at Z Towing was very kind and empathetic to our situation and kept us informed to the status of our vehicle - when it was picked up, when it was en route to North Canton, etc. These are exactly the kind of people you want to do business with!
Called for a tow this morning, congested area of Cleveland by CCF Main Campus. Arrived in about 45 minutes, good pricing, office was super nice and accommodating (had to make a few calls due to some confusion on our end). Would use again.
These guys were great they provide an excellent service. Very professional they were to me in like 15 minutes. No long wait. No hold on the telephone . Came and pull me out when I was stuck and I really appreciate. It is a great company.
Excellent service! Called on a Sunday for a Monday pickup. They picked up and delivered as promised (30 mile tow). Driver was very nice and double checked delivery location. Highly recommend.
I was stranded at work, this company came provided professional service and got my car delivered to its destination safely and in a timely manner, will use again if needed but will/would definitely recommend their services!! Thank you!
I was stranded alone in the middle of the night cold, scared, and unsure of what to do. It was one of the most vulnerable moments I’ve ever experienced. Thankfully, the tow truck arrived quicker than expected. The driver was kind, professional, and made me feel safe from the moment he pulled up. He reassured me, helped me stay calm, and got my car loaded without any issues. I truly don’t know what I would’ve done without him that night. It wasn’t just a tow—it was peace of mind. I’m beyond grateful for the help. Highly recommend this service to anyone in need, especially women traveling alone.
Great customer service and great extremely fast response! I called at 12:45p and they were to my vehicle by 1:30p! I will be utilizing their services again!
These guys are awsome. I actually didn’t get a car towed. I had them pick up my snap-on toolbox. Box arrived the same way it left out the shop. You know us Technicians are meticulous about our tools.
thanks fellas.
A towing is my go to for tow and emergency needs from now on! The service I received from Peter and his boss as a 1st time customer was incredible. Peter was able to tow my totaled bmw and he also maneuvered my 7x16 enclosed food trailer using my own truck into my driveway because the trailer wouldn't fit on his flat bed, now that's service! He saved me the hassel of parking it myself Thank you so much Peter and Z Towing
I had a great experience with Z Towing CLE
And I was truly impressed by the level of professionalism. I will highly recommend your services to all of my friends and family
I called Z Towing CLE after my car broke down in the middle of downtown, and I couldn’t be happier with the service I received. From the moment I contacted them, their customer service was top-notch. The dispatcher was friendly, listened to my situation, and reassured me help was on the way. The tow truck arrived within 25 minutes, which was much faster than I expected, especially during rush hour traffic.
The driver was professional and took great care in handling my vehicle making sure everything was secured properly for transport. The price was very reasonable compared to other towing companies in the area. What stood out the most, though, was how genuinely helpful and accommodating the tow truck driver was during my stressful situation.
If you ever find yourself needing a tow in the Cleveland area, I highly recommend Z Towing CLE. They’re reliable, affordable, and truly care about their customers!
Marc is our guardian angel! My daughter was traveling from Toronto to Columbus on Hwy 90 southbound when the lug nuts and tire on the car came off at 8:30pm at night. Called CAA then on to AAA and then Z Towing CLE showed up. I called him twice to make sure he was on his way and that he could be trusted. He then called my daughter who was on the side of the road in pitch black and spoke with her for awhile and shortly after showed up and took care of everything. Towed the car and took my daughter back to Cleveland and fixed the car over night so she could continue on her way the next morning. I think he even provided a discount as the final cost was incredible. Such a great guy! Please whenever in or near Cleveland call Z Towing CLE for any car maintenance as he owns his own garage.
Called them for service Monday night and the gentleman that showed up was friendly and very helpful.
He was able to assist me with my concerns and they were also pretty much affordable.
Will definitely recommend them.
I had an excellent experience with Z Towing! My car wouldn’t start, and I was stranded late at night. They arrived quickly, provided a jump start, and had me back on the road in no time. The service was professional, fast, and the technician was very friendly. I highly recommend Z Towing to anyone in need of reliable roadside assistance!
“I had an excellent experience with Z Towing CLE! My car broke down late at night, and they responded quickly and professionally. The driver was friendly, knowledgeable, and made sure my vehicle was safely towed to the repair shop. Their pricing was fair, and the whole process was stress-free. I highly recommend this company for anyone in need of reliable towing services. Five stars for outstanding service!”
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