This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent feedback, A & E Auto Sales in Cleveland, OH shows a sharply mixed reputation: many praise friendly, straightforward staff—especially Frank—fair pricing, and a decent selection, while others report serious mechanical problems after purchase (brakes, leaks, head gaskets, A/C) and complaints about rude or dismissive management and towing practices. Some buyers say the shop fixed issues; others felt ignored. Inventory variety seems good; pricing often called reasonable. Limited info on yard organization, parts-finding, or wait times. Verdict: polarized experience, overall 66/100.
What clients say about A & E Auto Sales in Cleveland (OH)
Purchased a vehicle on June 21, 2025. The vehicle had an oil leak that can only be fixed by replacing the whole engine.We found this out taking to see why it had an oil leak. We were thinking this place of business had integrity. No calls to let us know we were behind we thinking were ahead because a payment t was credit to the account. Which the truth was not told. I suggest and high advise that you find a place of integrity who will sell you a good running car. A battery was replace in that car as well as headlights. I am not mad I am just exposing this company. Because they have a repair shop and I honestly believe they knew this car had mechanical issues and put it on the lot to be sold just like other customers has mention about purchasing cars and having mechanical issues. Not good business. Not an honest business.
I had the worst experience The owner mouth is terrible he cuss me out call me every name in the book,his filthy secretary is even worse ,this is after I paid my tax ,title n got treated rude don't ever do there, Chris is very respectful n nice. And they sold me a truck with a broken A/C
I’m not purchasing another car from here an won’t send nobody else I bought 3 other cars under Keeno the old management anytime I had a problem he fixed them no question this other guy that been there I just bought this car In February barely drove it cuz it drive my everyday car I go to drive it today an it just cuts off on me I call him an he basically saying ol well y’all just lost another great customer an the owner towed my car during a power outage for 200 dollars just to get the 300 dollar tow fee in the same day he towed another person car for 45 dollars to get the 300 dollar tow fee the owner is just ignorant an greedy an he treat his employees like trash that says a lot about his character
I purchased a vehicle from them that needed alil work and they fixed all mechanical issues with no problems. This my second vehicle from them. I give them a grade A
Very straight forward, helpful and friendly. NOT a sleazy salesman mentality very nice people and great deals on cars/trucks. We are very happy with our car paid a fair price and drove it home the same day, not even an hour later.
I just bought a 2008 ford escape and brake cap is melted on the car they should of checked this before selling it now its going to cost me alot to have it fixed i had this for 3 weeks now and had to replace tie rod and two stabilizer links fix a bad oil leak needs a flex pipe replaced and a new master cylinder there mechanic obviously doesnt gk over car through im very upset.i will even pay the mechanic to put another capbon and make it right and ill be happy
Might want to reconsider your options for a used car, especially with this used car dealership. They are not apart of the BBB and one is very conserned based on qualifications for repairs in order to sell cars as well as the state they are in as a “sold as is policy”. Just being honest.
I Purchased 2 vehicles from them last year. Was so happy with mine. We got one for my wife.Very honest, professional and willing to work with you. Very helpful
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