Bubba's Better Muffler and Brake in
Cleveland (OH)

Everyone here is efficient, knowledgeable, kind and great pricing. There is no cheating the customer here. They are reputable and stand by it. Definitely recommend them over anyone else. Update: I went back again and the same superior service! Honestly unbeatable! Keep up the amazing work everyone!

Amazing place. I work at a shop and still recommend this place for muffler work. They did my wife car and just did my truck making it sound amazing for a great price. WiSH i could give more stars. AMAZING

Been going here for some years highly recommend I always tell people there the BEST SHOP IN THE CITY !!!! They get you in & out like a fast food restaurant with efficient work that comes with warranty by far the only shop I go to hands down !!!

This place is absolutely fantastic and very reasonable. Kind people and no BS. Great team doing what they do best. They’ve certainly earned the reputation they have for being the best place to take your car for muffler repairs.

Great service, great price I have been a customer for years...

I went there for them to check my ball joints and tie rods (which is what I told them before they took my car into the garage) For some reason, he did a pressure test On my coolant reservoir and completely ruined the pipes and at the same time tried to charge me $500 to replace the coolant system After he just ruined it. And I already got overpriced for rotors and one ball joint to be fixed, The only reason that they repaired the Coolant system is because I had to talk to the owner and tell them what he did. And the excuse was “It doesn’t matter what you need fixed on the car if you bring the car we do a full inspection” which is BS!!! So with that being said, make sure you know what’s wrong with your car and make sure you tell them what you need fixed on the car because they will go back there and break something that doesn’t need to be fixed and try to charge a arm and a leg for it to get fixed. Typical mechanic things. They will talk to you all nice and smile in your face And if they think you are vulnerable, they will definitely try to break something on your car and overcharge you to fix it. And on top of all of this, I Told him that my steering wheel and car is shaking when I go a certain speed and , I want to fix whatever will make that stop. From my knowledge, he completely made a guess because , he didn’t test drive it , and he told me what was causing the shaking , & my car & steering wheel is still shaking. So long story short, I paid them for absolutely nothing.

Really good family business. A mistake was made with a repair to a lesser issue not desired to repair at the time on the vehicle and management corrected by then repairing the actual major issue free of change with no hassle. That's an upstanding business. 👍🏾

Brought in my 2007 Volvo S 80 for a loud muffler Got there they took my car back fast called me back and told me what was wrong and the cost to fix it It was the flex pipe replaced it for $260.00 out the door. Did the job the same day. Very honest and Affordable and fast. Thank God for Bubba's Better Muffler and Brake.

Sandy was amazing! Handling the influx of customers is tough and she’s straight to the point!

Don't believe it's first come first served on these reviews. I arrived early 3rd in line of many people. I didn't wait on my vehicle so I dropped it off. Just in case nobody has mentioned this because I certainly had no idea. No matter how early you get there...They will service customers waiting first and those whom dropped it off will be serviced last to avoid over crowding in the waiting area. I learned the hard way, it would've been courtesy to have known this in advance.

Woman on the phone must be having a bad day or something no need to be a smart ass on the phone to someone asking for help

I thought I was going to come and they were going to tell me I would need my whole exhaust replaced. When I first showed up there was a line like it was a Black Friday special. But come to find out this is typical of them and I showed up at exactly 8:15 was let in at exactly 8:30 and was out the door at 10:45. That's pretty quick and I was probably the 12th person in line. Everyone from start (the woman at the counter) to finish was very polite, very professional and very friendly. As I sat in the waiting room, I heard stories from people who had been bringing their cars to Bubbas throughout the years and they claimed how honest these guys are and how quick they are and I am now a customer who feels the exact same way. James, the owner, brought me back showed me exactly what needed to be done which ended up being only a hole in my muffler and a hole in my resonator and the price that he quoted me floored me because it was so much less than anticipated. He said it would be done in an hour and it took less time than that. I will definitely be coming back to them for future services and I recommend that if you aren't a current customer and you're in need of services, go see them. They're just straightforward, honest guys that take really good care of you.

First I want to start out by saying this business doesn't need any reviews their customer base is extremely large based on their reputation. With that being said it's first come first serve I got there at 8:30 a.m. and there was a line of about 20 people already waiting Even with that being said and waiting a couple hours for my shocks to be replaced it's still ended up taking just about the same amount of time as scheduling an appointment with the dealership and about half the cost. James at the front desk has such a great attitude he was super friendly with every single customer everyone got the exact same treatment and even though people were waiting for hours and hours no one was getting upset. Just know you're going to wait for your service but there's a reason why you're waiting because it's worth it.

I was recommended to go here from a Firestone representative. He told me to get there early and I see why. Since they’re the best in town, the whole city is there. You can sit or go about your business and get other stuff done while you wait. I left and got other errands done. I recently bought a 2005 Ford Ranger that needed exhaust work done and took it there. They told me what needed to be done and priced me fairly for it. After you get the call, they are normally done within 45 minutes. I highly recommend and plan on having them do my brakes when it’s time as well.

High value, maybe best value for your auto-repair dollar. My quote for shocks/struts on 22 Accord, was a thousand dollars cheaper than other local shop!

Very professional, they show you what is wrong, give you a guaranteed estimate and have you out the door in no time. If you want great work at the most reasonable price go to Bubba's

I called and they gave me a price to do the repair, but once I arrived the next day and waited in line for 5 hours they told me the cost of repairs was 4 times higher than the price I was quoted. It wasn't until they got it up on a rack that I was provided with this "new information." A scam company. Don't go there.

My experience was a great one. All work was done excellently. No issues at all. I'm a very satisfied customer. You won't be disappointed. And the prices are great. 👍🏾

Absolutely phenomenal work on my muffler that multiple other shops tried to ream me on the cost for. They did exactly what I asked and charged MORE than a fair price for it. I’ll be bringing my car back to Bubba’s and singing their praises to anyone that’ll listen. Thank you Bubba’s!

I went with a recommendation after being totally disappointed and disrespected by Norwood. My experience with Bubbas left feeling good for the remainder of my morning. Get there early because there will be a line. I was 6th in line but I was the first one up on the rack. I will recommend to anyone else. Children friendly also

Fast and efficient, very fair priced. The tech told me he would get it on the lift and have me show him what I want done. The owner came out too and went over some options that would might work better. I'm very happy with the custom work they did!

Don’t let the reviews fool you! Will never go back here. The mechanics are liars. I took my car in back in October for the O2 Sensor(something was eating the wires) they replaced the sensor but now my light is coming back on. I took it in last week and the mechanic says it’s a stored code so it will just randomly pop on, yeah okay. Well the light went off and I left, it popped back on an hour later so I stopped at another shop and their reader is saying the sensor is slow response. I took it back to Bubba’s and they said they would switch it out with a new one. Well guess what a week and three more shops later, they all are saying the same the sensor is bad and was not switched last week. NEVER GO HERE BECAUSE THEY WILL TAKE YOUR MONEY, LIE TO YOU AND NOT DO THE ACTUAL WORK!

A++ Great service, great reasonable pricing, and fast service. First time customer on Feb. 19. They made my day with their service. Will definitely be going back in the future and definitely(already) recommending to others for service needs.

James was very polite. Explained all the work that needed to be done to my father and I. Reasonable pricing too! It’s get no Better than this place! Be prepared to wait the place is busy but efficient and will get the job done!!!

Bubbas is a fantastic establishment. They efficiently installed my new exhaust, and it sounds incredible. If you seek exceptional service, I highly recommend Bubbas; they will undoubtedly meet your needs.

Bubba's is a fantastic place to get your car fix. Most know that you must be early to get in line to get service. Because they're the best in town, or if you have time you can wait. Once they get your car in they explain what needs to be done and the cost. After that in a reasonable amount of time your done Plus keep your receipt most work is cover for two years, but you must have the receipt

Great service!! I recommend this place to anyone.. Very honest personnel working in the shop... Had my downpipe fixed on my Audi A7 and they didn't try to rip me off saying nonsense. Thanks guys sounds new again...