This rating is based on customer reviews, inventory size, pricing, and service quality
Melendez Towing in Cleveland, OH scores a flawless 100/100. Reviews highlight standout professionalism, friendly communication, careful vehicle handling, and punctual drop-offs with photo/status updates. Customers praise fair pricing (quotes honored, competitive for long hauls) and very fast response, even on weekends and in storms. Wait times are short; staff is courteous and reliable. No consistent complaints noted. Not a parts yard—no clear data on inventory, yard organization, or finding parts.
Melendez towing is the best! Me and my Bestie, were stuck on the east side Because she hit a pothole, Melendez towing came and changed our tire. They were fast and fair priced!!
Top notch professionalism. I thought he was calling me to say that he has arrived at my vehicle....no,he already picked it up and dropped it off,super simple,very reliable.
Tito it was a pleasure meeting you and this is an extremely knowledgeable professional he went above and beyond to deliver my car and I want to thank him for showing up a minute early with everything handled for me in a neat and courteous manner definitely recommend
Melendez Towing arrived fast and delivered my car along with my keys to the shop. He was really nice and ai would definitely use his service again!! Thank you!!
Very professional and great communication. We had to get our car towed over 30 miles back to our home and Melendez Towing was a reasonable price . When they dropped off the car they were very friendly. Great Service!
Came out right away on a Sunday (Superbowl Sunday) to help me out. Great guy, rates were lower than expected. I appreciate it, definitely going to be my go to tow guy.
Very kind and friendly. My tire went flat at the gas station while trying to fill it with air (the line was cracked). He pulled into the gas station when I was trying to figure out what to do and he kindly agreed to fill my tire..no charge.
5⭐ he is amazing I called later last night and it was after hours , so I left a voice mail and he messaged me first thing in the morning..and gave me a Quote ..and he had the cheapest and best Price, for Towing my car..that I could find.. Also , he went above and beyond to help me without even knowing me... I will definitely be calling him anytime I know anyone or personally need a tow ..10/10 Recommend you to give him a call best in town.
I was very happy with the service I received. I had to keep changing things & the owner of Melendez towing was extremely patient with me. He responded right away to my texts & provided status updates on my tow. Highly recommended!
Had a work van lose breaks on the way to site. Called him up and he was there in about 35-40 min. Super dependable and workable with what ever situation is going on. Would recommend to all
It was the best experience I ever had with a tow. He picked up my vehicle from work on Friday. Dropped it off at my place and today he picked it up again and took it to the repair shop. They’re responsible, punctual and throughout the process he sent me pictures of everything very grateful. Keep up the good work very few people are responsible like that in the Towing business.
Super friendly and helpful. Very fair pricing not out to charge you an arm and a leg for service. Takes care of your car good communication though the whole process. Would 100 percent work with them again.
Best of the best! They did an excellent job when my car got stuck on a slope in a terrible snow storm. Arrived quickly and had me out and back on the road in 10 minutes! I would’ve given 10 stars if I could!
Excellent communication and superior support. The team was prompt and provided a complete service that was competitively priced! Professional and courteous help with towing needs.
Hands down the best in the city. Reliable, professional, and responsive. This is who you call first. Unlike other tow companies, Melendez Towing won’t leave you stranded or guessing. He even diagnosed my car issue before the mechanic—and was 100% right. Highly recommended.
The best towing experience I’ve had. Most affordable place compared to their local competitors and he kept me informed on arrival time, sent pictures when he was done of everything! He also had awesome customer service. He arrived 15 minutes after my initial call!!! Very Thankful for your company!
Great service. I called he was on time and arrived just as he scheduled. Went above and beyond to make sure my car was delivered to the trans shop safely sent me pictures to verify everything as well as called me with the shop guys once he arrived with my vehicle. Will without question recommend and use Melendez towing anytime something else might occur
Great dude very respectful and showed up on time like he said he would I very much appreciated his work n will definitely be calling him again no questions about it .. his prics are great showed up at the exact time he said he would very respectful n responsible.... . Thank you Melendez towing
I greatly appreciated the effort and end result that Jose put in to get a classic car out of the garage and to my mechanic. His perseverance was limitless. He performed a move that I know other tow drivers would have walked away from or damaged the car in the process. From my experience I will only use him in the future. Hopefully it will not be as difficult!!
I was recommended to use Melendez towing by a friend, this is one of those recommendations that you save in your phone and keep for whenever you need it! Absolutely professional! Easy communication! Explendid service! And my favorite of all VERY COMPETITIVE PRICES! Their price can’t be beaten specially given how big my truck is.
Josue is amazing! I had such a wonderful experience his service! I would highly recommend him for towing. He was also great at communicating and quick to arrive at my location! Thank you so much!!
I was overly satisfied from the Service that Melendez Towing has provided. Super friendly and the above and beyond type of delivery. Highest rated tow company in the area for a reason!!!! I would definitely recommend and stick with this company for future needs!
Excellent service! The driver was very professional and courteous. He showed up on time got the car towed exactly where we needed it and the price was very affordable. I highly recommend Melendez Towing if you need a tow or any of the services they offer!
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