Montrose Auto Outlet in
Cleveland (OH)

Went in to look at a car for my 16 year old and walked out with a car within an hour. I’ve bought a lot of cars in my time and Jason at Montrose Auto Outlet made it the fastest and easiest experience I’ve ever had. No back and forth bs. Told him what I was there for and he was there to take care of me. Will be back again specifically for him.

Highly recommended Montrose! Jason was kind and professional while going above & beyond to get my mom the vehicle she wanted. Easiest car buying experience we have EVER had! Thank you so much Jason!!

We got our second Volvo today, Ray helped us with every step. He is very helpful, knowledgeable and certainly went out of his way to make sure we had a great experience. Thank you Ray and team!

We just bought our 4th car from Montrose and Jason is amazing and made the car buying experience so easy!! Definitely will keep coming back!!

"You got a friend at Montrose". I bought a used vehicle there, and the Sales Group and Service Group are top notch (excellent). Special thanks to Jason, he made the purchase go very well.

I had a very comfortable experience, and would highly recommend. The staff is knowledgeable, communicate easily and clearly, and are extremely helpful with new car buyers. My salesman, Frank, was extremely wonderful and helped to put me in a 2020 ford fusion, and I was off the lot within two hours.

Great experience, staffing was great especially ED & ALEX. Thank you so much for making it so easy for my little sister to get such a great reliable luxury car that works in her and her price range. I will definitely will be coming back for my turn. Highly recommended!!!!

Pretty SLEAZY place. BUYER BEWARE!!! This outfit underscores the epitome of the “used car salesman”. People in good faith do business with them and can get taken advantage of by less than moral characters.

Ed Wooden was great, he really worked with my brother to help him get into his new position ride. I was really surprised of how smooth everything went. Thanks Again

Jason was fantastic! Very professional. He came in on his day off to make sure my experience was fantastic. I Would recommend him to anyone.

I want to say thanks to Jason for his professionalism and attention to my questions about the Corvette they had for sale. Jason took time to quickly gather all of the information I asked for including shooting several videos of the car for me since I was not a local. I experienced none of the pressure or the games that I encountered from other dealers as I shopped for my next Corvette. The pricing here at this dealership on pre-owned cars is straight forward without the added junk "dealer fees" that some other dealerships like to tack on after they have reeled you in with an attractive price. None of those junk fees here. Thanks again Jason for taking the time to help me and for your dealership's honest approach to the car buying experience.

I enjoyed working with Jason at Montrose to purchase the BMW of my dreams. He was professional and efficient, answering my questions honestly and transparently without the usual upsell tactics. I recommend Jason to anyone looking to buy a car from Montrose!

We had a great experience with Tom Donelan at Montrose. He never gave off the "salesman" vibe as we considered our purchase. He factually answered our questions without lots of unneeded superlatives nor pressure. Highest recommendation for Tom. With respect to the rest of the Montrose experience, we purchased an extended warranty and the person who handled this was also highly competent and professional (apologize, but can't remember her name). Finally, I'd done my research on the vehicle we purchased (2025 Toyota Tundra) and I felt the asking price was very reasonable. It was one of the few times in purchasing a vehicle I didn't feel the need to negotiate. Overall a great experience.

High level of frustration with Montrose. I was excited about a car and unfortunately the rep assigned to me had 2 weeks experience and only worked part time. After a week with little progress I let the GM (Brian) know and he assigned another rep who did a great job. I had a few questions before buying the car and we agreed to speak yesterday (Tuesday) to move forward and then he sends me an email apologizing that a "walk in client" bought the car on Monday. You would think with everything I went through they would at least given me a heads up and the opportunity to buy the car before selling it to someone else. Unfortunately from my perspective they are only thinking about closing the deal and focused on the customer as long as it works for them. I'd be very cautious if you are considering buying a car from Montrose. Not a good way to run a business.

Tom worked hard to get me into the van of my dreams. Minor fixes have been taken care of quickly by the service department. They’ve got good coffee too.

Jerry assisted me in acquiring my new to me vehicle without any complications. He was friendly, straightforward, and truthful. I anticipated another lengthy visit to a dealership. However, he expedited the process. I was in and out within an hour! I will certainly return to Montrose. Thank you again, Jerry, for your assistance and for doing everything possible to help me secure a vehicle. You're the man!

I couldn’t be happier with my new Range Rover, and Matthew Martin made the whole experience easy and enjoyable. He was genuine, helpful, and really took the time to make sure I felt confident in my decision. No pressure, just great conversation and even better service. Highly recommend working with him!

I just got my new truck, and I couldn’t be happier! Jason, my car salesman, was absolutely great—very nice, helpful, and made the whole process smooth and stress-free. Highly recommend working with him if you’re looking for a vehicle!

I recently visited Montrose Auto Outlet while shopping for a reliable used car, and although I didn’t end up purchasing a vehicle this time, I have nothing but positive things to say—especially about J. From the moment I walked in, J treated me with genuine respect and kindness. As a younger buyer, it’s easy to feel overlooked or taken advantage of at some dealerships, but that was never the case here. J was patient, transparent, and made sure I understood every part of the process. He never pressured me or rushed my decision, which made me feel confident and comfortable. I may not have driven off the lot this time, but I’ll definitely be back in the future when I’m ready to buy. If you’re looking for a dealership that values honesty and treats customers right, Montrose Auto Outlet—and especially J—is the place to go!

Just want to say Jason was very hands on with getting my car to me every step of the way I loved how he included minor details while we were talking on the test drive and it was very fast and efficient love his effort of trying to make you feel like family while still keeping it professional would definitely recommend this Dealership come get your car NOW!!!!!

We came to test drive a specific car without calling ahead. It’s a gorgeous car, so they had it displayed in the showroom. Jason had no problem moving several cars around without complaint so we could test drive. Jason’s low-key approach was extremely refreshing. We’ve been searching for a replacement car for one which was totaled through no fault of our own. It’s been a stressful process as we weren’t planning on purchasing for another two years. My husband and I found Jason and the rest of the staff to be helpful and knowledgeable but never pushy. It was a very positive dealership experience, which is difficult to come by these days. Thanks to Jason and the team for making car shopping enjoyable!

Hi my name is shardon and the customer service team is amazing Montrose auto. They helped vme get a new ride. Thanks to my guy Jason everything worked out extremely well.

I recently had the pleasure of purchasing a vehicle from Montrose and I cannot express how impressed I am with the entire experience! From the moment I walked into the dealership, I was greeted warmly by the staff. The financing process was smooth and transparent. The finance team worked diligently to find the best options for my budget, ensuring I felt confident in my decision. They took the time to explain everything clearly, making what can often be a stressful process much more manageable. What truly stood out was the post-purchase support. Jerry reached out after my purchase to ensure I was satisfied with my vehicle. This level of customer care is rare and speaks volumes about their commitment to their clients. Overall, I highly recommend Jerry to anyone in the market for a vehicle. Thank you Jerry!

Beware! I purchased an expensive Range Rover by from Montrose Auto Outlet. They handled my transaction on the phone and online arranging for delivery of the vehicle to my home in Naples Florida. This was after losing two cars in hurricane Ian. The car was delivered with undisclosed previous damage not listed on the Carfax report and damage from the transport. I paid full price for the car with additional money for the transportation. I worked with my salesman Sam, the customer care supervisor, Carolee and the sales manager regarding the problems. They seemed very helpful and agreed to refund me $5000 after I provided an estimate for for the damages. This was only for the transportation damage and a large door ding on the driver side. the repair estimate did not include any of the poorly executed repairs of previous damage. After Their agreement to pay and may conversations, I never received the money. I feel as though they were deceptive in their salesmanship and promises about the car. I relied on them to be my eyes and ears so that I could purchase the car with confidence, sight, unseen. They are a large, established dealership and I trusted them. I was let down on several levels. The Carfax was fraudulent, I was told that the car was originally sold from the dealership and that they had full knowledge of the history of the car. I am extremely disappointed with this experience. Both the sales manager and the customer care representative no longer take my calls. This dealership cannot be trusted.

I just purchased a 2016 F-Type S from Leo at the Montrose Auto Outlet and Leo even picked us up at the airport when we flew in to pick up the car! The process of doing the paperwork was easy and quick. They were ready when we got there. The car itself is spectacular and put a smile on my face every time I push down on the gas! I had some preventative maintenance done in their service department, and that was done on time as promised. I would buy another car from this dealership, but for at least the next few years I will be enjoying my F-Type S! Thank you Leo! By the way the restaurant recommendations were the best!

What a great buying experience. We were buying from across the country - fly in and 22 hour drive back. Leo and team were absolutely awesome. We completed the numbers in just few moments - fair deal for both of us. Brent from finance was great to work with. Once we got all the pics and videos, we pulled the trigger. Completing the entire deal took about an hour. We were on a schedule to get back on the road. Leo picked us at 8:45AM at our hotel - went to the dealership - checked out the car. It was better than expected and ready to go with a full tank if fuel! In and out in less than an hour. Leo and team restored my faith in the buying process - it should be fun and they did make it a fun easy process. Would recommend them 100%. Thanks Leo!!! My wife almost brought the Canam Trike back!

I went with my mother to purchase a 2018 Jeep Wrangler!! We had the privelage of working with TOM DONELAN is is AMAZING!!!!!! He was extremely patient with us and knowledgeable if he didn’t k ow he went and got the answer for us.. When I say purchasing a vehicle has never been so easy and smooth! I’m legit shocked that she actually went they with it and got it she’s been wanting it forever!!! We laughed and joked as he got his sale and my mom a new car lol!!!! If you’re on the market make sure you ask for TOM DONELAN❤️❤️