This rating is based on customer reviews, inventory size, pricing, and service quality
In Cleveland, OH, Rich Boy's Tires & Automotive Services Inc earns a mixed-but-leaning-positive reputation: 73/100. Customers frequently praise friendly staff, quick turnarounds, and budget-friendly pricing, with some noting access to new and used tires and even hard-to-find sizes. However, reviews flag inconsistent quality—reports of unbalanced installs, loose hardware, and a few disputes over repairs or deposits—plus communication lapses (voicemail full, missed opening times). Inventory breadth beyond tires and how easy/organized parts finding is remain unclear. Expect value, but service consistency varies.
Stay away. I've never been to a tire shop that doesn't balance the wheel after they replace the tire. Unfortunately I had no choice but to go here. My dad owned this place, but sold it about a year ago. And it's sad to see what it has become. Even when they put my tire back on, they didn't start the lug nuts by hand, they just put it on the impact and just let it rip. Luckily I was right there watching, and luckily he didn't strip the studs. But I just can't get over the fact that they don't balance the wheel. So not only did I get a tire that is shot. But also unbalanced. I was going to call and tell them about my car humming when I'm going down the road. But I'm sure they're going to just tell me that it's not their fault.
Always have great service and prices for anything I've needed on any of my vehicles. Definitely would recommend them to anybody that's needs good quality work done on a paycheck to paycheck income.
I am skeptical about this neighborhood place after this treatment. I call over there a few minutes ago and inquire about a price, they give me a n estimate, I call my people back give them the price, they agree and i call back and get sent to voicemail once, then ring back again and of course their voicemail is filled up. I guess conducting business is this way. I was fully prepared to book time to come in and have the repair done but I don't think they want this business and quick money to change a couple of serpentine belts for a reasonable quote. I guess they are thinking I am playing games or something calling back so quickly, I don't know, I do know that I thought I had a rapport with them talking on the phone and then now I get voicemails, maybe I should call up private just to see if they will answer the phone. I will give them 3 stars for being pleasant on the phone but who knows the insulting things they may have said when not on the phone and that is how i feel about it.
Really appreciate the quick turn on diagnosing and replacing my faulty alternator. We were visiting July 4th with friends for a few days, and these guys were open and very helpful.
This place is pure. Evil. The guy took my car. Agreed on.a price then said he needed money. Up front. For a paint job. Then keeper my car for weeks longer. Then he said. Then. Keeped my money. Don’t go here for nothing. Remember. Evil ?
I went here to get my car fixed and the mechanic didnt know what he was doing spent money on a job that i didn't ask to be done will not go here again.and also left with the same problem i came with
Ive been there for everything I need .on my cars the employees are awesome and I the prices are .Fair..I'll keep going .they are very respectful an honest ...great job rich boy an team ...thank u
I’ve been there several times for repairs. Great prices and I also purchased a car from there almost a year ago and it stills run in great condition. Great prices on tires and great mechanics.
Rude nasty owner. Only interested in getting your money. Did a hack job on my car. Didnt tighten the screws and when it came apart didn't want to pay for the damages. Drove the car in for a simple replair had to get it towed out and repaired elswhere. BEWARE HE WILL TAKE YOUR MONEY AND SEND YOU OFF IN A DEATH TRAP!!!!!
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