This rating is based on customer reviews, inventory size, pricing, and service quality
Recent feedback on Pinecrest Automotive Center in Miami, FL is largely positive yet mixed. Many longtime customers cite Michael’s team for honest, professional service and customer care they trust. Complaints focus on inconsistent diagnostics, a vehicle returned with new issues, and confusion over labor/billing—pointing to inconsistent quality and weak post-repair QA for some. Pricing feels fair to fans but disputed by others. Little info on inventory variety, yard organization, ease of finding parts, or wait times. Overall: 70/100.
What clients say about Pinecrest Automotive Center in Miami (FL)
Didn’t even get anything done, tried to charge me for labor twice? Removing the fans and reinstalling is labor… didn’t seem like they wanted business so I took my car elsewhere, you should do the same.
We have known Mike for 40 years. He is knowledgeable, nice and generous. We’ve sent numerous friends to his business and they all think he’s the best! We agree!
Exceptional Service, Honest Team, and Total Peace of Mind
Pinecrest Automotive is everything you hope for in a local auto shop—professional, transparent, and genuinely invested in doing things right. Michael and his team consistently go above and beyond, whether it’s a routine oil change or diagnosing a tricky issue. They explain everything clearly, never upsell unnecessary work, and treat you like a valued customer, not just another ticket.
I’ve brought multiple vehicles here and always leave feeling confident in the work and the integrity behind it. In a city where trust in auto repair can be hard to come by, Pinecrest Automotive stands out as a rare gem. Highly recommend to anyone who values quality, honesty, and a team that truly cares.
Been going to Mike for years. Worked with other mechanics before that and would NEVER got to another mechanic but him. Now all my family and friends go to him for the same reason, best Mechanic in South Florida bar none!
My ex had a broken belt and brought it to Mike’s. 2009 Murano. A mechanic looked at it and determined the alternator was bad too. After fixing both at over $1200, the car now drives with no AC (working before) and a severely bad power steering pump leak (not leaking before).
Mike determined that it was the belt and alternator that made these bad. And now wants an extra $2000 to repair both.
How come those problems weren’t noticed when the car was dropped off? How come they weren’t noticed when the car was “fixed” We are so thankful he gave us a “free” diagnosis to charge us again.
Why doesn’t the mechanic drive the car after to make sure everything is ok? How does one get the car back in worse shape? And why didn’t the original diagnosis’s catch the pump, which was fine before?
Mechanics are shady, we thought Mike was different. He doesn’t work on the cars anymore, and they don’t drive them after to make sure everything is ok. Once a great place, now just your typical Miami mechanic.
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