This rating is based on customer reviews, inventory size, pricing, and service quality
Ok U-Take Auto Parts in Miami, FL shows polarized feedback. Positives: some report helpful staff, decent inventory and affordable prices. However, many cite poor customer service (unanswered calls, hang-ups, language issues), inconsistent hours, delays and no refunds on bad or undelivered parts, with several alleging lost money. Complaints include overpriced items, limited stock for common cars, difficulty getting help at the counter, and a dirty yard; a few still found needed parts at fair prices. Overall: 49/100—mixed but trending negative on professionalism, reliability and wait times.
senore no les recomiendo que compren nada con ese rastro ni se les ocurra pagarles nada por Zelle hace dos semanas paamos por una pieza nunca la mandaron y ahora se niegan a devolernos el dinero son unos estafadores el condado miami Dade deberia cerrarles el neocio
Horrible place. This people are crazy, they sale super expensive. They don't have any idea of what it's customer service. Me personally and not going back to this place.
I was happy cause I found what I was looking for. Ofcourse I would have been more happier if what I wanted was cheaper. But over all they helped me find what I needed. Thanks!
Quedan bien mal tienen cero profesionalidad, lleve un carro allí y me dijeron q el mismo día me lo podían arreglar q tenían todas las piezas y fue mentira, llame y me dijeron que dentro de 4 días , vuelvo a llamar y me dicen q no esta todavía , voy al otro día a ver q pasaba y resulta q había otra pieza rota q ellos no habían visto y q no la tenían , en conclusión todavía estoy esperando......
My experience wasn't that good .. the first time I went in ok u take .. there was a lady at the counter . I ask her if they had a trunk latch for a chevy impala before she even ask the fork lift driver to see if they had it or not.. she told me no ... cool .. I went next door to another junk yard .. I ask the guy the same question he also said no but direct me to another guy who was standing talking to his friend I guess .. he said yes he had it and we walk back to ok u take ..the very same junk yard I not to long ago went and the lady said no she didnt have .. either she didn't want to be bother or she was too busy on the phone playing around with her computer..go figure..if I was not in a rush to get that part I would have simply left and get the part
Somewhere else.... ok I have to leave a rating so I can post this .. I rather leave no rating but I can't so I will leave a one star or a negative one lol...
Had to call 3 times for somebody to answer the phone. After i finally got an answer the representative said nah we dont have that, not knowing what i was talking about and hung up. Horrible customer service.
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