am compelled to express my utmost satisfaction with the exceptional service provided at your facility, where my Suburban was previously serviced. The work performed was outstanding, and I am thoroughly pleased with your company, making it my preferred choice for future services.
Met owner Raul, was very knowledgeable and helpful. Excellent body work and paint work done to my 04 Honda Civic. Office is always communicating and helpful. Above and beyond.
I had an amazing experience with Auto Sport International after my car was involved in a crash. From start to finish, they were quick, efficient, and extremely professional. The customer service was excellent, and they kept everything smooth and stress-free. They had my car back in no time, and it honestly looks brand new—like the accident never happened. I couldn’t be happier with the quality of their work and highly recommend them to anyone needing auto repairs.
I was T-boned by another truck and brought my vehicle in for repairs. Auto Sport has a great staff, very attentive and communicative. They called me several times to provide updates on the repairs and the parts that needed to be ordered. The work was completed quickly, and I received my truck back washed and shiny. You couldn’t tell there had ever been any damage. I’m very grateful for the staff and the excellent repairs they made. Thank you!
I had my first experience at this shop after needing repairs from an accident, and it was excellent. I’m giving them a solid 5/5 stars. Karo and Adriana were extremely helpful and kept me updated throughout the entire process. My vehicle looks perfect now, the work was completed within a reasonable timeframe, and I highly recommend them for any repair needs.
Great Customer service. Karol and Adriana were extremely helpful and kept me up to date with the repair process. Because of this service, I would definitely recommend this place.
First time in the shop and I can say amazing I’ll give you a 10 doesn’t because Google doesn’t let me, but you deserve it, i’m a car guy and it went down to into a sidewalk lights amazing job hear some before and after shots
Quality work on my car after an accident. Good as new. Caro and JC were great. Provided great service even when there was a minor hiccup, they corrected it and went beyond.
Excellent customer service. Caro is amazing. Staff kept me in the loop at all times. I used this Bodyshop on my Range Rover because it was one of Geico’s preferred shops.
Always a pleasure sending vehicles to auto sport, very fast turn around times, very friendly staff and very high-quality work.
Hard to tell the vehicle was ever damaged after they are done👍
Awful service. They left my car with the right doors not working and left me with a flat tire same day I picked my car up. I just had to get two new tires after only 6 months. Now another mechanic is telling me I need to get something else fixed that auto sport did not fix. Awful experience.
Karo, Adriana are absolurely amazing. They did a fantastic job on my BMW and they were so polite and kind. Couldn’t have chosen a better shop to get my work done.
Really happy with all the help I got from their team Caro and Adriana helped me going through my insurance claim to get a OEM windshield, get me easy through the process and got my car like new, I recommend them 100% will be visiting them again in the future!!!
I had my car repaired and was incredibly impressed with their professionalism and quality of service. The staff were friendly and explained the issue with my car clearly, providing a detailed estimate before starting any work.
Yesterday Adriana gave me a great experience!!! From start to finish, she took care of my worries and my car in a timely, professional manner. The service was great and the prices are reasonable. Thank you so much !!! 🥰🥰🥰
Amazing customer service. They make sure to follow up with you in case anything happens with the car. The workers at the front are very attentive to anyone that walks in and super friendly. Highly recommend.
They did my 2015 toyota rav4 . They explain to me that structure damage is something that take time .on top of that dealer system was down for two week but they called me two or three times a week and keep me inform . I do thank you all for the effort but better more for the wonderful job . I see my car like nothing happen . My insurance was not the best they hardly answer me but they told me no worry we will manage and they did . Thank you as per I feel like this accident never happy I got my car back and looks clean and no more damage. Thank you.
I went to this body shop because it was the recommended one from GEICO. It is honestly been a horrible experience. If I don’t call them they won’t follow up with me. They been abusing my rental policy taking their sweet time with my car. The car has been in the shop since June 6. On June 27 they said they were waiting for parts to get on July 3rd. July 2nd I called because I had no follow up. They tell me they received the part but it’s a “big job” so they extended to July 10. Mind you if i didn’t call I wouldn’t have been aware of this change or delay. I call July 9th, they tell me they had to order another part (which idk why they didn’t order it all at once from the beginning) that should get here by the 10th and hopefully be repaired. The 10th I called an hour before closing and they said they just got the part today right when I called(coincidence?) that they SHOULD be done with it the 11th. I called today and an hour after opening (9AM) they tell me they have no definitive ETA and that they just opened so nothing is being worked on currently. I’ve been too 3 different body shops in my life time, and understand sometimes parts being delivered delaying process. But to say you received the part, order a new one after 30 days from waiting from the first one and still postponing every eta and have ran up my whole rental policy?? It makes me feel they’re using their time leisurely as they won’t inform of updates if I don’t follow up with them. And because of my persistence, they have changed tone and attitude with me. Idk how they got insured with GEICO, but I’ll tell you, I wouldn’t come here again even if they paid me. This place deserves the 1 star.
I will follow up with this review, and see if they hold their end of their word for repairs to be done sometime today(fingers crossed)
My experience was really outstanding with this body shop. The repair was quick and reliable work. They give you follow up and great costumer service from counter lady. Idk her name but she’s really good at the front desk and paper work. Huge thank you!!!
I was referred to Auto Sport by Robert a friend of mine. They fixed a crash on a side and they had paint it. I’m extremely happy with their service. Very professional and great Customer Service. They take good care of my car and turn it around quickly. Good, honest mechanics! The prices are reasonable and the waiting area is really nice and comfy. Definitely would recommend it with anyone! Thank you for your services.
Top notch experience. Professional business and great service. Will return.
For my most recent repair, they helped initiate my insurance claim, completed my repair quickly, and returned my car cleaner than they received it.
Last year for more complicated damage, there was a long wait for parts to arrive, but they provided weekly updates to keep me in the loop. The repair included replacing backup sensors and more, can't even tell anything happened - seamless.
Great customer service friendly staff. Great work car came out clean. They washed and also cleaned inside. Which is a plus most shops give you car as is. 5 out of 5
Auto Sport International is by far one of the best certified colisión shops. Excellent customer service, Professional staff, great quality control. I was very impressed with the final results. I highly recommend it for your future needs. Owner and staff always ready to assist. Congratulations!
This body shop was recommended by Infiniti of Coral Gables. I went for a passenger door replacement/side panel repair, and as a first time customer I would not recommend or use Auto Sport International again.
Regarding the lady at the front desk, she may be a nice person (can’t tell), but her customer service, tone, and delivery needs a lot of work. I think there is an opportunity for training with her on how to communicate with customers in a way that is pleasant and amicable. Feedback matters as it paints a picture and gives you an opportunity to reflect and pivot.
Also, my vehicle was in the shop for one month, and I received every excuse under the sun as to why. Even GEICO, my insurer, was perplexed and frequently calling the shop to learn more. I understand that there might be supply issues and other issues beyond the shop’s control; however, it is imperative to have timely communication instead of leaving the customer in the dark. Additionally, I had a very transparent conversation with one of the managers there today, March 23, 2022, at 9:45am, named Juan, to discuss the other damage that was done to my vehicle (pictured) while in the shop’s hands. I reviewed my concerns and gave the shop every opportunity in real-time to explain themselves privately before I shared my experience publicly. Again, excuses. I believe that Auto Sport International has an opportunity to pivot, listen to feedback and not be defensive, in order to improve the customer experience.
I was referred to Auto Sport by Mandy a friend of mine who has been in the auto industry all his life. They fixed a crash on the side and I asked them to paint the entire car, it was a BMW 318is. The car looked beautiful. I was so pleased, this was 20 years ago.
I haven't have any accidents since however, two weeks ago, I took my son's Mercedes C280 that had been crashed in the rear passenger side and also in college someone kicked the rear right side and made a huge dent. I spoke with the owner Valentin, he was amazing and very professional. Auto Sport did an awesome job, high quality, they went beyond their call of duty. It was done in two weeks exactly as promised and left the car like new. See for yourself the car is a 2006 now is June 2020 and look at the pictures. Thanks Valentin, so happy with the result.
Regards Mauricio "El Pollo".
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