This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent feedback, MD USED AUTO PARTS INC. in Miami, FL scores 78/100: overall positive but mixed. Many praise April/David’s professionalism, quick callbacks, and low prices, plus a wide selection—hard-to-find parts (even Range Rover) and generally fast service. Complaints cite inventory promised but not available, long waits, steep pricing on some items, and serious disputes over refunds/warranties (cash/Zelle only noted by a reviewer). Repair work is inconsistent—some satisfied, others not. Yard organization isn’t clear, while customer service ranges from friendly to confrontational.
What clients say about MD USED AUTO PARTS INC. in Miami (FL)
I just want to take the time to say how my experience with the amazing April (Abril) over here at MD Used Auto Parts went. I have to mention her attentiveness and overall customer services went beyond my expectations. She doesn't keep you waiting long for a response even if busy she always makes sure she responds to all your concerns, she is very patient, kind & overall understanding which is pretty reassuring considering not many in customer service have. I am glad to have encountered April and her spot on customer service skills. Thank you April for taking the time to take care of my needs and will be a returning customer.
Md auto is my place to go for parts. April is amazing, her communication is impeccable. She never leaves you on hold like some other junkyards and if she’s busy she calls you right back. Also their prices are unmatched. I am a client for life
Compré una pieza para mi carro y me atendieron de forma profesional, respondieron mis preguntas y la pieza funcionó sin problema. Me gustó que no presionan ni engañan, son honestos con lo que venden.
If I could no stars I would… I called early am for a part I was looking for. They told me they have it and gave me a price. I drive 1 hour away to pay and pick up the part and when I arrive they don’t have it. The part isn’t even in the vehicle. I waisted my time and efforts due to the uncertainty of parts at this shop. Be aware and make sure they aren’t lying about what parts they have. Poor business
They are always my first option. Even though I look for my parts in car-parts I’m always calling them first. They always work out the cheapest prices in the market. I highly recommend MD Used Auto Parts, David and his staff. Honest and hard working people.
BUYER BEWARE!! THESE PEOPLE ARE THIEVES. THEY FORCE YOU TO PAY CASH OR VIA ZELLE THEN THEY SELL YOU DAMAGED MERCHADISE AND REFUSE TO REFUND. THEY SOLD US AN ENGINE FOR OUR COMPANY VAN, ASSURED US IT WAS CHECKED BY THEIR IN HOUSE MECHANIC, THE ENGINE WAS RUSTED AND UNUSABLE. THEY RUFUSE TO REFUND THE FUNDS OR REPLACE THE ENGINE. THEY HAVE BEEN REPORTED TO THE BETTR BUSINESS BURRUEA AND THE DEPARTMENT OF AGRICULTURE. STAY AWAY FROM THIS PLACE, THEY WIL LIE AND STEAL YOUR MONEY.
Went there to replace my engine abril was really helpful and would be there when u need her but the mechanic left almost everything loose in my engine broke bolts owner said to fix anything i needed that he would reimburse me for what ever i spent a lot of things just were done wrong which i ended up spending wayy more that i needed to owner kept saying to hit him up with the amount never got replies from him after we spoke on the phone twise i would not let them touch my car again radiator was replace as well and i was leaking oil from transmission hose i would recommend them for parts but not for any job
This is the only place that was able to find the tail light for my Range Rover. I looked everywhere and no one had it. If you need parts in good condition not only for RR, but for other models this will be the place. Thank you
The staff at MD are extremely professional and and also very honest people. I had my Range Rover Sport repaired with them and would recommend them any day of the week. Great customer service
Love David’s work ethic, he actually takes his time to check the clients cars and make the part they are looking for it the one they truly need. Highly recommend this place. Great team work.
A+ to this car auto parts business very satisfied great prices recommend to anybody thank you. They gave me the best price I could’ve found And A++++ to April good job girl.
These people are out of their minds. Bad customer service . Super expensive. Even more expensive than a brand new part. Second and last time I spend money there. Smh
I came in wanting two car doors. I was able to leave with more then that. I not only was able to buy two car doors but also a finder. He worked with the little money I had and gave me a really good deal. I was reassured over and over that everything would be ok. Everyone was really friendly, very respectful and kind the whole entire time. Today I’m back for the car sets and I didn’t know how I was going to switch them or how to get them home. Once again I was reassured that I had nothing to worry about. Overall really great service. Most definitely would recommend
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