This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent reviews, Towing Miami Express in Miami, FL scores 96/100 with overwhelmingly positive sentiment. Customers highlight Ernesto’s very fast response (often minutes), careful vehicle handling, clear communication, and fair pricing. Service feels consistent: punctual arrivals, help maneuvering in tight spots, even rides after drop-offs. A lone negative review reports a prepaid fee, shifting ETAs, and poor communication. Overall, wait times are short and professionalism strong. No relevant data on inventory variety, yard organization, or parts-finding.
This morning my jeep wrangler suddenly stopped while I was driving, and I needed help right away. I called this towing company, and they responded quickly and professionally. They arrived exactly within the time frame they promised and kept me informed the whole time.
The driver Ernesto was kind, understanding, and went above and beyond to make sure my car was handled safely. During a stressful situation, he made everything much easier.
I truly appreciate their fast and reliable service. Highly recommend!
Mekdes
Ernesto is an absolute lifesaver. After a flat tire put me nearly two hours behind and at risk of missing my cruise, he stepped in and made the impossible happen. He met me right at the cruise terminal, handled everything quickly and professionally, and completely saved my trip. What started as one of the most stressful days ended in relief and gratitude. I truly can’t thank him enough. Highly recommend!
Ernesto communicated efficiently and professionally throughout helping us out. He arrived exactly when he said he was and even gave us a ride. Great service!
He told me To first send him $30 zelle and the location will be there in 40 mins. When $30 sent, his attitude changed completely, I called him and he told me he had a car hooked that had to drop off first( transparency always since it was my decision if I had the time to wait). Then 1 hour passed, I called him and he said to wait I had no other choice that he will the there in 25 mins. Then 25 mins passed and he called telling me he didn’t have my location. Imagine the margin in time of the lie. I told him he was taking long and he said blamed traffic. Terrible experience. Thank God someone else helped me 2 hrs after and when O told him not to go he just responded ok.I don’t know how to upload the screenshot of the texts. But if I could I would so people can see how unprofessional and rude he was.
Ernesto did an excellent job helping tow my two cars home. He was extremely careful with both vehicles and made sure everything was secure. He arrived right on time and handled the job professionally from start to finish. Reliable, punctual, and very attentive—I would highly recommend Ernesto to anyone in need of towing services.
He came to pick up my car in 10 minutes, he gave me the best price compared to others. He is very careful with the car and he gave me a ride. When in need is good to feel that you have been taken care.
I had a great experience with this towing company! Ernesto was extremely professional, friendly, and quick to respond. From the moment I called, he made everything easy and stress-free. The service was fast, the price was fair, and he treated my car with great care. I highly recommend this company to anyone who needs reliable towing. Thank you, Ernesto, for the excellent service!
Ernesto was extremely fast! I got a flat tire and in less the 10-20 minutes Ernesto was was there to save the day. Super service and super thankful! Thank you guys so much! Definitely Ernesto’s #1 fan!
Ernesto is a lifesaver. After seeing that my roadside assistance had over an hour wait — I reached out to Ernesto. He arrived in under 10 minutes. He took care of everything, quickly and efficiently! He was courteous enough to check out my car battery and was patient dropping my car off in a very tight parking spot. 10/10, highly recommend. I will be calling Ernesto everytime I need a tow!
I had a great experience with Towing Miami Express!
I was stranded with an overheated engine in Downtown Miami on a busy Friday afternoon, nearing rush hour. Ernesto answered immediately and charged me a very fair price for a tow all the way to Doral during rush hour. He also arrived in 20 minutes, beating my insurance company’s and car manufacturer’s tow(s) by an hour or more! Ernesto was kind, quick, and incredibly easy to communicate with, which made all the difference during what was already a stressful situation. I’d easily recommend him to anyone in need of a private tow.
Thank you, Ernesto!
Came to Our Rescue, showed up and Showed Out ! Was Promote, and was there exactly when he said he would be. Loaded my Vintage Car with much Care and worked really hard to do an Excellent Job ! I would recommend Him Miami Express Towing again and Again to do Business!
We called 5 other Tow Companies, and all were Extremely over priced and still didn’t even Show up , and we waited on one other Company for 3.5 hours and still never showed ……
But again Miami Express Towing Company is #1 With Excellent Service . I even gave a large tip after he did such a Goood Job !!!! Again #1 !
This man helped us so much and he made sure that everything was right. We called other companies and they said they could not pick up a car and place it on our trailer with their roll back cause it was a safety issue and when I called him he was so Nice and Respectful and Kind and said he could do it and he would be there in 20 minutes and he was. We did find one other but they said they was on the way but they never did show after 3 hours of waiting and I got ahold of Ernesto and he was fast and efficiently. When the job was done he pulled out three Coca-Cola’s and we all drank them together. He did a wonderful job and it was a pleasure working with him. Thank you Ernesto!!!
The service was fast and professional and the owner is very knowledgeable and was in communication as to when he would arrive. I highly recommend his service to anyone needing a towing service.
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