This rating is based on customer reviews, inventory size, pricing, and service quality
Grúas Towing R'Us in Miami, FL shows a sharply mixed trend: many 5-star roadside rescues cite quick, professional, fairly priced help from drivers (Fernando, Lázaro, Roberto) and courteous dispatch, while numerous 1-stars allege predatory private-lot tows, rude or unclear customer service, long waits to retrieve vehicles, and spotty “24/7” availability. Pricing is praised by some, slammed for drop fees by others. No clear data on inventory, yard organization, or part-finding. Overall score: 62/100; great in emergencies but inconsistent on impounds.
What clients say about Grúas Towing R'Us in Miami (FL)
Muy amable y eficiente!! Very nice and helpful, service was quick as well. The man that answered and the one who came to help were both very nice, definitely recommend!
The best service I’ve ever got! I was stuck during labor day right before entering Miami AirPort, they came right away ( no one else picked up or was available ) , price affordable Thanks Elizabeth on the line and the driver Fernando! I truly appreciate it! Thank you so much!!
Fernando was the best. He was professional, kind, and on time. He helped me with my car and they were very attendant from the moment I called. Thank you.
The tow truck driver was courteous, knowledgeable, and handled my vehicle with great care. He made a stressful situation feel a lot more manageable The truck was clean and well-maintained, and the entire process was quick, efficient, and affordable.
You don’t realize how important great service is until you really need it and this company went above and beyond. I highly recommend them to anyone in need of towing or roadside assistance. Five stars all the way! Gracias por todo!
Muy buen servicio. Called and showed up in less than 20 minutes. Much appreciated for the great service. Saved the number in case I need tow services again. Thank you so much
We had a fantastic experience with Grúas Towing R'Us. They helped tow our company van quickly and professionally. Roberto, in particular, was extremely helpful, he communicated clearly, handled everything with care, and made the entire process stress-free. It's rare to find such reliable and courteous service these days. Highly recommend them for any towing needs!
Five stars aren't enough for Towing R’Us! Lazaro is hands down the best in all of Miami. From the moment he arrived, you could see his professionalism and the way he treats your car with true care as if it were his own. He showed up incredibly fast, was friendly and helpful, and the price was more than fair. It's rare to find a towing service that’s this efficient, affordable, and genuinely kind. If you ever need a tow, don’t think twice Lazaro is the one to call. Thank you for everything!
I would 100% recommend Towing R'Us to anyone who needs a tow. They really saved the day for me!
The tow truck driver, Lázaro, arrived quickly, was super careful with my car, and even helped me troubleshoot the issue. He was also really knowledgeable about cars and gave me some great advice.
The pricing was also very reasonable, especially considering the service I received.
Very professional and responsive service. Owner went beyond the call of duty to help us find proper auto mechanical care. Highly recommended company. Thank you.
I was picked- up from a range of 30 to 45 minutes as I was told. The towing truck driver that assisted me was very polite and helpful.. Unfortunately, I don't remember his name. Also, the agent that answered the call was very nice as well. Thank you both.
I have nothing but good things to say about Towing U’Rs very professional, on time I wish I had more time I highly recommend this company to everybody in need it’s a five star ⭐⭐⭐⭐⭐ Plus
My car broke down on the 836 yesterday and I called Towing R' Us. Highly recommend. Very professional, keeping distance and wearing his mask . If you want top notch towing service call Towing R'Us.
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