This rating is based on customer reviews, inventory size, pricing, and service quality
Based on the latest feedback, Engine & Accessory, Inc. in Miami, FL scores 100/100. Sentiment is highly positive: customers praise professional, responsive staff, fair pricing, and excellent communication. Strengths include reliable custom truck builds, solid after-sale support, and a well-stocked, organized parts warehouse that makes finding components easy. Inventory variety and parts guidance stand out, with quick turnarounds and minimal wait times. Few, if any, complaints appear; issues are resolved promptly.
Blue Septic Tank Service, Inc has purchased a couple of custom made trucks and trailers from EAM. We have been beyond pleased at our decision to go with EAM. They do not treat you as just some customer buying a truck or any kind of equipment parts etc. They treat you as their family member and the relationship continues way beyond the sale. I highly recommend their truck builds.
Aside from building the best vac truck and dump trucks in the USA, the customer service from EAM is second to none! We have purchased 2 trucks in the past 2 years through George at EAM. We have had the pleasure of meeting the entire team; from Craig, the owner, to the shop techs and office staff! iliany, Laura, Raul, Laz, George, Craig and the list goes on. We are proud to run their trucks and beyond satisfied with their level of communication along the entire way. From initial build out to follow up work after the sale; they are on top of it! An added benefit to becoming part of the EAM family is their support with parts. They run a top notch parts warehouse for anything you would ever need. Were looking forward to the next EAM built truck.
We’ve had an outstanding experience working with Engine & Accessory Inc. in Miami, FL. Raul has been instrumental in keeping our trucks running at their best and helping us set up a solid maintenance program. We’re also working with him now on building a new truck, and the level of service has been top-notch from start to finish.
If you’re in this industry and tired of dealing with out-of-state companies that leave you stranded when something breaks down, Engine & Accessory Inc. is the local company you can trust. They stand by their word, don’t overcharge, and truly care about keeping your business moving. Highly recommended!
Fantastic company to work with! They made the building process exceptionally easy and built the truck exactly as we needed and wanted. Great communication through the entire process. The staff are on it and very friendly. Everyone was quick to respond or find answers to any questions and have been readily available even after getting the truck home.
We recently purchased our 15th truck from Engine & Accessory and have had a great experience with each purchase. All of the vacuum trucks have been reliable and the only time we had an issue it was resolved quickly and to our satisfaction.
The Team at Engine & Accessories produce an outstanding product and keeps their word...! Thank you to the folks at Engine & Accessories for another job well done from your friends at Capital Marine Group LLC., your White Glove Service provider for the Mega Yacht's servicing the great state of Florida.
ENGINE & ACCESSORY IS A GREAT SHOP TO WORK WITH, ESPECIALLY RAUL, OR ALSO KNOWN AS "RJ". HE'S A GREAT ASSET TO THE SHOP, ALWAYS ON TOP OF THE GAME AND HAS A GREAT ATTITUDE TOWARDS HIS JOB AND THE COMPANIES CUSTOMERS! GREAT PERSON TOHAVE ON THE ENGINE & ACCESSORY TEAM!!
I would highly recommend this company. they build outstanding trucks and the attention to detail and workmanship really shows. all of my competitors have built trucks from other company that constantly having issues. I personally have 3 trucks made by this company and have never had issues. very pleased with this company, thank you guys
From day one, everyone at Engine & Accessory was very welcoming. The owners, Robert and Craig are amazing bosses, they truly care for you, they're always looking out for the best interest of their employees and their customers. Customer service in this company goes beyond expectations, they're always there to help you. They've got a great team that's always there to answer any questions or concerns that you may have. I'm very grateful to be a part of the EAM Team!
All Cen Tex septic and vacuum in Cedar Park Texas .After 7 months of running my 2007 mack I can honestly say these trucks are the cream of the crop. The Mack with the MP8 ,Allison trans with air ride is sweet. Even nicer is the NVE 4310 blower pump with the muffler . The pump can pull Vacumme from down hill and eats wipes and trash that will be in septic tanks
Engine & Accessory inc. made us 3 works of art, it’s a shame the 4000 gallon tanks get filled with septic . I had a small issue with my truck and George at EAI answered my call and sent me schematics asap and got me back to running (it was a driver caused problem) . I can’t wait to buy 3 more trucks from George.
Without a doubt, the best units made out there! George knew just what we needed. He listened to what our needs were, and delivered beyond our expectations! Best experience buying vacuum trucks in 35yrs!
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