This rating is based on customer reviews, inventory size, pricing, and service quality
In Miami, FL, Servicio De Grua Roadside Express Towing . LLC shows a strongly positive trend: 92/100. Reviews consistently cite fast response (often 15–30 minutes), professionalism, careful handling, and going beyond simple tows with jump-starts, advice, and safe drop-offs. Pricing is widely viewed as fair. Customer service is praised as polite and reassuring. Weak spots: a few reports of hard-to-reach phone support, attitude when blocking a driveway, a driveway scratch, and an overcharge—so service quality isn’t flawless. No data on inventory, yard organization, or parts availability (not applicable to towing).
What clients say about Servicio De Grua Roadside Express Towing . LLC in Miami (FL)
Javier was fast, professional, and handled my Suburban with care. The price was really fair, he showed up quickly, and made a stressful situation way easier. No attitude, reliable service. Highly recommend!
I was driving home, Sunday night, it was very cold , my car just shut off. I found this company on Google. I called, Javier answered the phone, very professional polite, sent him my location, he was very prompt, within 20 minutes he arrived, his prices were very reasonable, he even gave me a lift close to my house, most tow companies don't do that, due to their insurances, but he was concerned about I walking home in the cold temperatures. He didn't have to do that, but to me, this is very professional, polite, concerned, and he really went beyond to help the customer, and to me, this is really customer service, I will recommend this company to all my colleagues, friends, and any one that needs a tow service.
Tow truck driver sitting out side my house blocking my driveway. I ask them what they are doing here and if they are here for my vehicle and the dude response was it’s a public road. I live on an easement a private road with public access. Only three houses on our street. So you don’t just happen to be on our street unless you are here for one of the three houses. He then said he was here for my neighbor to which I said “fine, I only ask because your blocking my car and your a tow truck outside my house so of course I’m going to make sure my car isn’t about to be illegally towed” His response after not towing my neighbors car was to then peal off and screech his tires like a man child. GROW UP! your a tow truck company of course I’m going to ask if you’re about to tow my car! You’re blocking my driveway!
Javier came fast in exactly 30 minutes. He was super helpful and genuine and it was honestly the most affordable and reasonable option. Because of Javier's generous help, we got my battery fixed.
I hope I wont need a tow truck in the future, but if I do- this is the only company I am calling. It was also nice just because I am a girl, and I usually feel scammed when it comes to car stuff- but he was amazing and clearly trying to help!
Thank you guys very much
When calling several towing companies we were automatically put on hold. Them when we came across this company javier answer. He was very polite and professional.
He got to the location promptly and was very helpful in getting me the best possible outcome in this stressful situation .
I will definitely be keeping this number for future references and will highly recommend this company to anyone…
I appreciate great customer service when given. Outstanding!!!!!
⭐⭐⭐⭐⭐
I’m extremely happy with the service I received! My car had a flat tire late at night, and the driver went above and beyond to help me. He was professional, kind, and made a stressful situation so much easier. I really appreciate his patience and excellent attitude. Definitely recommend this towing service!
Had an incredible experience with this guy! My car got stuck in the middle of the road. He came to help me without hesitation. He was patient, professional, and really knew what he was doing. Thanks to him, I was back on the road safely in no time. I highly recommend his services to anyone—truly outstanding! Great price!! May God bless him.
My friends and I had a stressful situation when our Tesla suddenly died in the middle of the highway, and we were completely stranded with no idea what to do. Thankfully, this towing company came to the rescue and truly went above and beyond. From the moment we called, their response was fast, professional, and incredibly reassuring. The driver arrived quickly, handled our car with great care, and even made sure we were safe and comfortable while everything was being taken care of. Their customer service was outstanding and honestly turned a nightmare situation into a smooth and surprisingly pleasant experience. We’re so grateful — hands down, the best towing company we’ve ever dealt with!
I had an issue with my vehicle and contacted Servicios De Grúa Roadside Express expecting to need a tow. Instead of taking advantage of the situation, they recommended a free service that solved my problem—saving me time and money. Their honesty and customer-first approach were truly impressive. It’s rare to find businesses that prioritize what’s best for the customer over profit. I highly recommend Servicios De Grúa Roadside Express for their integrity and professionalism. Thank you!
They do exactly as they say, my car battery would not start, they managed to get it going enough that I could drive to the nearest auto parts store that was open. Got some helpful advice too. Thank you Javier!
Excellent service fastest turnaround time I've ever experienced with a roadside issue. Javier was there in less than 15 minutes. Reasonable price and I can say Im definitely satisfied and will use again if the situation ever calls for it.
Absolutely phenomenal service. The driver was polite and knowledgeable. My check engine was on and he did me a huge favor and helped me. I called for a tow but ended up not even needing it but still for the service. Definitely recommend
Amazing.... fastest response time I have ever experienced with a tow service. Not only that they are polite ,the price for the situation and distance will definitely be the best your going to get. Thank you Javier, your a gentleman and a scholar... I would not think of calling any other tow company but this one. Thank you
This is by far the best service experience with a towing company. They got to my car lighting fast, and after calling every towing company around they charge the best rates. I would 100% personally recommend them to my friends and family.
Javier was great! He helped tow my car after my tire blew at 4:30am. I seriously could not recommend anyone better. He was so nice and helpful. Thank you Javier!!
I highly recommend their services. I used their towing service after waiting 3+ hours for AAA. Following my initial call, Javier was there within 15 minutes. He was extremely professional and took care in towing my vehicle. I cannot recommend him enough.
Javier was excellent and thorough in towing my car to the dealership. He made sure to arrive in a timely manner and quoted fair prices. He was also very efficient from initiation of the tow to the final drop off. Overall very happy with the service I received.
Javier was professional, prompt and went above and beyond to now only tow my car but help find an auto body shop to service it. Roadside express towing responded quickly and came to tow my car within 20 minutes of inquiring. I will definitely recommend to others and will use in the future for all my towing needs. Thank you so much Javier !
After waiting 8 hours for Alpine Towing to tow my Tesla from Key Biscayne (which it never did), I’m so grateful that Roadside Express showed up within 20 minutes of my call, checked in on me afterwards to make sure I was ok, and then came back to help me with my battery. Roadside Express takes customer service to a new level. Thank you so much for everything.
5 start service in the dead of night! Got out work at 3am to a dead battery. These guys sent over, Erik within 25 min of contacting them with my location.
Great people great service great price.
Other companies quoted me $125 for a simple jump. They stayed true to their prices.
Carlos was the guy that came he was amazing, saved me money because I had a blowout instead of putting the donut on he was able to plug the tire so I didn’t need to buy a new tire. Before I reached the company I was sent back and forth to different people and couldn’t reach anyone for about an hour. Finally spoke to someone they were very helpful and eager to help. Highly recommend them
Responded quickly and professionally when called. He arrived in a timely manner and worked thoroughly when trying to help starting the car again. When unsuccessful, he explained what would be next and gave me the rates for towing to the dealer. He was friendly and extremely professional. Definitely recommend!
They are the absolute best if you are needing a towing services in the Miami area. They are very professional, respond timely and help solve your problem smoothly and efficiency. I have used them several times and they always go above and beyond and ensure you receive a great service. 5 star all the way.
I highly recommend Roadside Express Towing. I was left stranded on the highway in a huge traffic jam and Javier was there in 10 minutes with my car ready to go in 5. Super profesional, great service, and hospitality. He is also a great mechanic. Fixed my car in no time for a great price. I will definitely recommend to my friends and relatives.
Very good experience with Javier, he went above and beyond to help me with my battery replacement. Excellent customer service. I’ll definitely call him the next time I need towing assistance or auto repair help.
Website
