This rating is based on customer reviews, inventory size, pricing, and service quality
In Knoxville, TN, reviews for Lowes Garage and Towing skew very positive (97/100), though many comments reference another towing brand, so attribution is partly unclear. Themes: professionalism, rapid response, and clear dispatcher–driver communication; customers note careful vehicle handling and smooth long-distance tows. Wait times are usually short. Customer service is friendly and proactive. Gaps: limited pricing detail and no info on inventory variety, yard organization, or parts-finding ease. Complaints are rare, with a single negative report about inadequate roadside help.
I never ever met anyone so kind and nice last 20 years I’ve been driving Truck this guy I can recommend any day and it’s not five stars 10 stars thank you so much Dan Calovic
Absolutely amazing people really nice and friendly also helpful I encourage all to use this tow company if it's needed plus the guy liked pt cruisers and that's awesome
They were Fantastic. Very Careful with our equipment and went out of their way not to put a single scratch or dent on it. I would tell anyone to hire them.
I've had my car worked on here several times and always leave with my vehicle better than when it arrived. Everyone is always nice and goes out of their way to help. Definitely recommend for repairs, tows, and hauling!
Safest and most courteous heavy equipment haulers in this town. An added plus they always complete the job in a timely manner and usually ahead of schedule. I wouldn't choose anyone else to haul for my company.
Anytime I need a vehicle towed or worked I always use lowes. They have provided great service over the last few years and will continue to be my choice in auto repair and towing. Terry and Scott are a great to do business with, some of the most honest folks out there.
Awesome! I was stranded at a gas station and was given a ETA of 45 minutes. They not only arrived in 30 minutes, but the driver, Scott, was extremely nice and helpful. I'm glad I found this towing company in the heart of Knoxville so whenever I may need a tow again I know they will be able to reach me quickly! Love them!
HORRIBLE!! We talked on the phone prior to having my car towed due to water pump failure about price. We agreed on price and someone came out to pick up my car. Then I get a call after my car has already been moved to the mechanic from Lowes and they said it was going to be $45 more than we agreed. I said no and they replied with, "ok, then you can pick it up at our lot anytime but you need to pay full amount." I was very upset. Basically they moved my car for an agreed price then upped the price and when I didn't agree they threatened to keep the car until I paid their new price. Horrible place that is just trying to rob their customers!!! STAY AWAY!!!!!!
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