So let me start by saying that everyone in this building is amazingly kind and helpful. We mainly dealt with ray but Tyler was in and out both was funny and so unbelievably helpful. They went above and beyond to help me and my husband out today. If there’s any obstacle they gonna try and help you over come it by any means and they are patience’s is unmatched. From not a lot of verifiable income, to not a good credit score/no credit to only having an ID to needing insurance and a small down payment they helped our family so much by giving us a chance to start fresh. That’s monthly payments are even cheaper than any place I’ve heard of. God definitely lead us there out of the pure blue today. Also it’s my birthday so I can just tell you our experience and they are really good people and helpful beyond compare!
tyler is the coolest realest salesman’s I know he was so honest and just so kind helping me get comfortable into a different car, I haven’t been able to get out of my old car for a while and he got me out of it into a nicer newer car I really appreciate that man yall should definitely check it out
Tyler, the car provider provide provided excellent service. Sold me a Beautiful 2013 Mustang not a single issue if you come to Thorpe automotive check out Tyler the provider he’ll get you right
One of the best sellers I’ve ever had definitely earned a five star… happy in any type of way and get you through or whatever you need guarantee I promise you…. one of the best cars dealer in town!!!!
They sell junk !!!! I got a 2018 Dodge ram 2500 from them. Which seemed like a nice truck. Or so I thought. Over the first week I had the truck I noticed many things wrong with the truck. Up to including missing parts off the truck. An example of the rear sway bar. But that being said I took it into a shop to have it looked at because it has a warranty. Turns out the truck needs a camshaft and a transmission among other things that the warranty doesn't cover. It's costing me about $200 a week because I don't have a vehicle to drive now. The mechanics don't have a loaner. The warranty only Covers one week. But Thorpe automotive doesn't feel any need to help there customer. Even they have there money and I have no car now. And it looks like I won't have it back till early next month. I wouldnt buy my worst enemy a car from them. 12000 in repairs and I haven't had the truck but a month.
Huge shout out to Tyler the car provider. Walked in expecting the worst. Left extremely happy and blessed. I will tell everyone and their momma to come "my way Clinton highway" as Tyler states
Big thanks to Tyler the car provider, and everyone else there; Could not have chosen a better place to get a new vehicle, truly incredible people, and very reliable!! Best deals, and wheels in town!!!! If YOU are reading these reviews in need of a vehicle, look no further than this one ☝🏼 Just know you’ll be taken care of there!!
Tyler and the rest of the crew down at Thorpe were very phenomenal and helping me get a bigger vehicle At an affordable monthly payment huge special shout out to Ray, Frank, Jose and Mr. Thorpe himself I will be sure to recommend everybody to come to Thorpe automotive to come see Tyler
PS I was in and out within an hour and a half while other dealerships will have you there all day!
Tyler was very helpful in our search for a good fuel efficient small compact vehicle couldn't ask for better service will be sure to return and recommend people to come see Tyler at thorpe automotive
Process was quick and easy and they are very reasonable vehicles are nice and they go above and beyond before you pick it up to make sure it's ready for you
Frank and Mr. Guy were very helpful and informative with assisting me with my purchase! Very nice and accommodating! I will recommend to all my friends and coworkers!
The guys at Thorpe gonna get you right! Went in there looking for something I could drive off in same day, Tyler the Car Provider invited me in and Jose got me the keys to drive out. Great car buying experience, simple, seamless, and friendly atmosphere. Would 100% recommend Thorpe Automotive to anyone looking to get into some new wheels
Very kind and efficient with customers, got a great price on my car, this place has proven that they will take care of you and your car. Anyone who disagrees, fight me.
If I could give them -5 stars I would. Please do not waste ur money buying a car from this place. They have ripped so many ppl off I know first hand. My husband bought a jeep there and within the Second day of having it, it went into limp mode and they would do nothing to help him get in another car or fix it. All They could tell us what to take it to a repair shop that they use. now we are stuck with money pit. Please don't waste ur money!!!!!
These people are awful! Thorpe has a great team with great prices and great payments! They are horrible to work with and care nothing about service or the people they supposedly help after the sale. We definitely do not recommend! We recently bought a Hyundai 2015 Veloster within 2 weeks the check engine lights came on the coil packs we're not working properly and the spark plugs where in bad shape. This past Saturday coming home from the lake the engine basically was not able to accelerate my daughter and her boyfriend lost speed on the highway the car started smoking and when they checked the oil it had no oil in it. It had leaked out. As for there being no check engine lights on when we bought the car I have a theory about that just can't prove it. I called Thorpe automotive and they say the car was bought as is but if I could get it down to the mechanic on the other side of Knoxville from where I'm at the car does not move I am on a fixed income and that I would have to pay for a tow truck to have their mechanic look at it and once the mechanic finds out what's wrong they will decide whether or not they will pay for it. I informed them that I cannot afford what a tow truck would cost to get down there and the owner's attitude was like oh well not my problem. Never buy a car from Thorpe Automotive after all is said and done I feel that they are shady people to work with. If you noticed on their reviews they are almost all fives do not trust the reviews because the owner will ask you for your phone that he can do a review for you. Buyer beware and stay clear. If I could change the amount of stars already given to them they would be in the negative.
Ray went out of his way to halo me and make sure the deal was going to go through and on top of the the customer service was fantastic. I was never pressured to buy a car an he never tried to talk me into buying one. He told me one way or another well Make it happen and they did and on top of that kept there word on what they said they would fix if I had a problem. Great service great people I definitely recommend them. I could not have had a better experience.
Hands down the best place to get a vehicle from! They are very honest and helpful and will make sure you get in the car that you want. My daughter and myself both got the exact cars we wanted and they made it so easy
Best place ever, with the best people. I 100% recommend this wonderful place. They are honest, reliable, and very professional. Ray is awesome and will do anything to get you in the best vehicle. I've done business with Thorpe twice already and every time they exceed my expectations, take care of all of my auto needs, and are extremely kind and professional.
Thorpe Automotive helped me out so much. Guy came into work, talked to him, great guy. We were busy, but he still took a few minutes to talk to me about my truck. He gave me Rays number, Ray did everything he possibly could do for me to get this 2022 Ford Escape. I will 100% recommend them and will be buying my wife’s vehicle from him
Best car buying experience we've had. Our salesman, Nic, was the bomb. We thoroughly enjoyed every minute. Tony and Frank were awesome too. My husband and I highly recommend them and we will most certainly go back and buy from them again!
Just recently purchased a 2013 F150 from Thorpe. This is our second purchase from this dealership. We will never shop anywhere else. From the finance manager Frank to our salesman Chris the experience was great as always. Not only professional but courteous and easy people to deal with to satisfy everyone. I will always recommend this business as top notch! Thank you Frank and Chris. Congratulations Chris on your sale!!!!!
2607 Sutherland Ave, Knoxville, TNTowing service
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