What clients say about House's Towing, LLC in Hamilton (OH)
They worked on my PT Cruiser and made that baby run...I never thought I'd turn my key and it actually start, and stay running. They were very efficient and did phenomenal work! I am very happy...money well spent!
I’ve used them a few times and I must say - they are responsive, reliable, and accommodating (twice we’ve needed a certain kind of tire and they went and bought one before coming out). One time I had to get things out of a wrecked vehicle on their lot and their staff could not have been more helpful.
I'm so thankful for the guidance and kindness all the staff at House's Towing gave to me recently in my time of need. The call center and the driver were so caring and compassionate when I didn't know what my next steps should be with needing my car towed to the bodyshop after being stolen and wrecked. I highly recommend their service and God Bless you all.
Terrible. Wouldn't let me get my personal belongings unless I paid outrageous fee s or sign over title. The title is in the vehicle. The owner is a sheisty fella.
They break impound lot laws. Won’t allow you or anyone to get belongings out of vehicle without paying extreme tow fee. Contact the Ohio attorney general if they do this to you.
Terrible service , nobody there has any type of customer service. My insurance has already called them . And they won’t let me get any of my personal belongings out of my car. They said I have to pay to get the car out to be able to get my belongings. Even though my insurance company has already paid them . They are just money hungry people with no respect or customer service skills . I would never have them tow your car . If I would have known how sneaky and money hungry they are I would have went through Wayne’s towing . NEVER GO HERE ! Use Wayne’s or literally anywhere else but here if I could give 0 stars I would !!
Very friendly and helpful getting my personal items from my car after a wreck, seem like a good bunch of guys, and the office lady was very courteous on the phone
The best people I’ve ever come across in this business that are honest, reliable and know what they are doing hands down. I’ll always recommend them to every and anyone!!!
I have to say Fred treated me very well I am very pleased with him and very thankful for him helping me the best he could I highly recommend this company and would like to say again thank you Fred and crew I appreciate you
Showed at time promised. Gave me firm pricing options. Was professional in demeanor and actions. Prices reasonable. Executed well. Have added phone # to my phone directory, just in case another need.
House's Towing was great. They were helpful, and very nice, what they couldn't do they recommended someone who could. They were very reasonable, I will call them anytime I need there service.
Driver needed to move my sons truck 50 feet per Sherrifs officer when I had a AAA truck in route. Wouldn’t take less than $100 to move it 50 feet to clear the intersection. Taking advantage of a teen in a tough situation. Wouldn’t recommend them for any service!
I wish I could give a negative Star.
I was considerably overcharged, both the towing and the storage fees.
Rule 4901:2-24-03 | Fees for Towing and Storage.
Ohio Administrative Code/4901:2/Chapter 4901:2-24 | Rates for Towing, Storage, and Retrieval of Motor Vehicles
Effective:June 8, 2018Promulgated Under:119.03PDF:Download Authenticated PDF
How much can a towing company legally charge in Ohio?
Ohio's Solution For Exorbitant Towing And Storing Fees:
Ohio Revised Code 4513.70
Manufacturer's Gross Vehicle Weight Rating Maximum Towing Fee
Less than 10,001 $129
Maximum Storage Fee $17/day
(1) If a motor vehicle has a manufacturer's gross vehicle weight rating less than ten thousand one pounds, any fee for the removal of the motor vehicle charged by a towing service pursuant to sections 4513.60 and 4513.601 of the Revised Code shall not exceed the reasonable cost of complying with the requirements of those sections, but in no instance shall the fee exceed one hundred twenty-nine dollars.
Effective:June 8, 2018Promulgated Under:119.03
Authorized By: 4921.25
Amplifies: 4921.25
Five Year Review Date: 5/29/2023
(edit)
I stand corrected. there was no mention of why the car was being towed, so I apologize for my incorrect post. However, I still believe that I was way overcharged.
They are not at all even knowledgable about the vehicles they have un there car one do they care if they manage it guy actually connect jumper cables BACKWARDS even ask notice to double check it he looks at the connection and definitely didn't do well in school he gives me thumbs up tucked the last cable for split second better be glad it didn't fry the pcm unit is all im saying cause they definitely not getting to fix it in there gareebo using scrap trucks parts and the baby duey that fried it can walk buy later and break something so it don't mess up till days later but my head is friend or oil pump got clogged because race or metal grounds real have and you contingency it for4 days its to late those guys don't have a since of taking responsibly and learning from it at least morning anyone my 35+ times i've been at there mercy maybe 5 went without any incident at all even zindgani thoughtless fine were the questioned it have radiator or a pan cracked tags packedbaroudbto hide it then straight like saying I have signature here marked not issuea
If you want honest mechanics, House's towing is the place to go. You know your vehicle is in good honest hands. If you have ever been took by these "advertised and highly recommended places, you know what I mean (charging for unnecessary parts and labor) you will for sure appreciate the service and treatment you receive when you have a problem with your car and take it to this garage, you'll never go back to those other so called mechanics. Thank you so much for viewing this opinion. You won't be sorry.
I left money & lottery tickets in the car, when it was tow to House's lot. I later got into the car and everything was there. Therefore I can say this company solid & professional. Should I need this type of service again. I will definitely call on them. Also Fairfield police called them and I am very glad they did, as now I know a quality towing & storage yard for the future.
Thank you!
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