Tom Gill Buick GMC in
Hamilton (OH)

WONDERFUL PEOPLE! Very honest and detailed about the whole process of what we were getting. Eric was super informative and worked well with our budget, making sure we left comfortable. Amazing service and look forward to coming back

10/5, AMAZING SERVICE! First time car buyers and was nervous coming in. They made it super smooth throughout the entire process. Honest, easy to talk to, and actually willing to help our needs in any way possible. Shoutout to Eric for doing such great work as well as both Ryan’s. If you're looking for both an exceptional car and service, come to TOM GILL. They will be more than happy to just talk.

Had a great experience, Eric Haenny was great. Very honest and not a bit pushy. Worked a little extra to get us where we needed to be. And all this at closing time lol. Would definitely recommend stopping there and talking to Eric.

Went Wednesday to get a new car and immediately greeted by Eric Haenny, super nice and friendly! Help me step by step and went over everything! 10/10 would go with him again for a new car again

Great service dept. Our car was there for a recall to fix airbag. Duane was very nice and efficient! The Dealership is beautiful and when we are ready to look for a new GMC will definitely be looking at Tom Gill’s.

I was a bit unsure, buying a car remotely out of state, but Travis did a video overview and helped with shipping. While Ray helped with the paperwork so everything went smoothly. The price was good too!

Had a great buying Experience with Sean Gulley at Tom Gill. I had a specific type of truck I was looking for. He searched far beyond my expectations to find exactly what I was looking for. Very professional no haggle experience, I would recommend Sean to anyone looking for buy!

Our service advisor, Dwayne, was personable, friendly, and knowledgeable. Along with the gentleman at the parts counter, they made us feel welcome and answered all our questions. We are enjoying the new mats, too!

This location was a great help from the beginning. Reached out quick, gave us the requested information and got us set up with our new vehicle. Process was easy. Keith was amazing with getting us all set up with the requests we had and detailing of the vehicle as well. Ryan was a great help with financing and getting us a great deal! Highly recommended and great service!

Staff was very friendly and inviting. The finance team was phenomenal! We came in for a used vehicle and ended up leaving with a brand new one. Thank you so much for the wonderful experience. I will recommend Tom Gill to everyone!

Nice place, had a lot of selections, and all the staff I met was nice. Elijah McKenzie was very helpful and knowledgeable about the vehicle and process. Thanks again

One of the primary factors influencing my decision to purchase a new vehicle from a local dealership was its reputation in the community for customer service and reliability. Additionally, the ease of scheduling appointments with their service department played a significant role in my choice. Since Tom Gill GMC took over Fiehrer Motors, a dealership with a long-standing history and tradition, I have observed significant technological advancements that have greatly improved my overall experience. These enhancements have made everything from exploring vehicle options to managing service appointments much more efficient and user-friendly. I would also like to take a moment to recognize Adam Dennis for his exceptional work in overseeing the maintenance of my vehicle. His attention to detail and prompt communication made the process seamless

Very nice facility. Great inventory. Almost any vehicle you want on the lot. Sales staff are top notch! Actually this visit was one of the best experiences I've had at a dealership. Everyone is experienced and professional. Hands down the easiest purchase of a new vehicle I've ever had. Go see them today. You won't be disappointed. I promise.

Our sales guy was Eric Haenny and he did an amazing job. Very patient with us and made sure we felt comfortable with our decision. I highly recommend him. Also Falica was so sweet and helpful too. Overall it was the best experience I have had at a car lot.

I had an amazing experience getting my new truck. Eric Haenny (Mr. Makeaway) was great and answered all my questions. He made a seamless process from start to finish. Falica was great and helped to ensure process moved quickly. They both made sure I got exactly was looking for, and would recommend them for your next purchase. I will definitely be back.

Had a great experience buying my 2024 Equinox. Eric was a great sales professional and was patient and answered all our questions. Ray and Jim in the Finance department were also great and made sure our contract was as discussed. Only negative we experienced was having one of the Gills there (don’t remember his name) and my Step dad doing over to say what a great job the staff had done and that we had a great experience and he seemed completely uninterested in the feedback and bothered that he was approached.

Eric Haenny by far was the best sales person I’ve ever worked with. Took his time to listen to the wants and needs of a new vehicle. Took his time to show all my car options.Will definitely be going back to buy from him again.

Tom Gill Buick GMC – Ryan & Greg I truly cannot say enough good things about my experience with Tom Gill Buick GMC. From the very first conversation, both Ryan and Greg were patient, transparent, and genuinely kind. I came into this process overwhelmed and stressed, and they turned something I was dreading into one of the easiest and most positive experiences I’ve ever had at a dealership. Ryan walked me through all the details upfront, never pressured me, and kept me updated every step of the way. Greg took such great care of me when I arrived in person, professional, friendly, and incredibly helpful. They both treated me like a real person, not a number, and that made all the difference. I ended up driving home in a 2025 Buick Envista, and it is by far the nicest vehicle I’ve ever owned. They got me a great deal, explained everything clearly, and made the entire process smooth, honest, and straightforward. If you’re even thinking about getting a new car, go to Tom Gill Buick GMC and ask for Ryan and Greg. They earned my trust, and I’m so grateful I chose to work with them. This is an experience I’ll never forget, for all the right reasons.

I was looking for a 2025 GMC Sierra in black and couldn't find one. My salesman Greg Fails went to work and found one in Canton Ohio and had it here for me in a couple of days. I just picked it up and I'm so appreciative and excited to have it. The sales team of Greg, Ryan, Ray and Falisha were so helpful and a pleasure to work with.

We purchased a 2022 GMC Truck after finding on-line and worked with Mr. Keith Childers. When it was time to pick up the truck, He was fantastic at having all the paperwork done and truck was all that he said it would be and ready to go. We appreciate Keith for his professionalism and honesty. We are truly enjoying the new vehicle. We highly recommend working Keith.

Our experience was amazing! Ron was incredibly knowledgeable, informative, and understanding of our situation. He made the entire process smooth and stress-free. Everyone at the dealership was welcoming and kind to my wife and me, making the experience enjoyable from start to finish.

Had an amazing experience here found exactly what I was looking for at a great price and they took amazing care of me definitely will be coming back here for future business and had an amazing sales rep named Greg. I would 100% recommend him and his manager Ray to everyone they go above and beyond thank u Greg and Ray for this blessing

I can’t say enough positive things about this dealership. Travis, Greg and Falica were all amazing! They were all very helpful, personable, and not pushy! I was in and out in no time. Quickest car buying experience I think I have ever had. Gave me what I wanted for my trade as well! Thanks again!!!

I have had my cars serviced here in the past and decided to purchase a new vehicle through Tom Gill Buick GMC. Best car buying experience I have ever had. Greg Fails was excellent. He was courteous, knowledgeable and went the extra mile by showing me everything I needed to know. Falica Ellis was also excellent. She explained all the different options of warranties without me feeling like I was being pressured. I would highly recommend. Also, I would like to recognize the service department. They are always helpful specifically Adam and William.

I have been looking for a GMC Yukon, Denali, For a long time. I went to Tom Hill a couple weeks ago and Greg Fails was my salesman. He was absolutely fantastic! My experience at Tom Gill from start to finish was great! Greg stayed in communication with me through the whole process and he came through with everything he promised to do! I would recommend this automotive company to all my friends and family. If you are looking for a vehicle there ask for Greg. You will not be disappointed! He is polite, professional and great at what he does. I am so happy with my SUV! It’s exactly what I wanted. Thank you for your excellent service! I give this place 5 stars! ⭐️ ⭐️⭐️⭐️⭐️

I spent over a month shopping around and deciding between 3 vehicles. After Nissan not listening to me, Chevrolet trying to pull a fast one on me with the numbers, Tom Gill Buick won my business with their salesman Eric. Eric, is a true professional. He took care of every question I had, and made sure to communicate what I wanted to his managers. They got the approval in 1 shot and called me about 15 minutes after they started on everything. Eric won my business because he listened to me. He knew what to do, and he will take care of you too. I HIGHLY recommend Tom Gill Buick/GMC. I live an hour and a half away, but the customer service made the entire purchase worth it. I've worked in dealerships over 20 years, and it's by far the best experience for the customer. Thanks Eric and team! We will be back!

Excellent customer service, the entire staff is a pleasure to deal with. Ken Edwards, Jay, Jim in finance, Phil Gill and the parts guys go above and beyond. I have bought many vehicles over the years and can't can't recall a better experience than I had at Tom Gill. I highly recommend them.