Great service and they always get me in very fast. The employees are extremely kind and helpful. Plus they always have a great coupons if you look online at their website.
Dylan did an amazing job checking my breaks. Super fast service and the staff was friendly and knowledgeable. I didn't have to haggle and wasn't charged for anything I didn't need. Definitely recommend this Midas location.
So incredibly thankful for the outstanding service I received in getting my vehicle serviced. Leo was exemplary in his professionalism and that extended to each team member I encountered. I would use them again hands down. Thanks Leo!
Excellent service at this Midas! Manager Leo truly goes above and beyond, professional, honest, and always kind. He even speaks Spanish, which made me feel right at home. It’s rare to find this level of care and trust these days. Highly recommend! Gracias!
Came in to check a clanking noise from the front end, from the moment I walked in I was greeted by a friendly manager. They got my vehicle in quickly and inspected…. They found more wrong then I thought and when I got the price I was surprised at the affordability of the parts I needed . Would definitely recommend
Went in for a full synthetic oil change. Left the car for a couple of hours. Came back and the car runs as it should. Bald gentleman at the desk was very nice, however his boss or the owner was watching over him and did not interact with me or his worker, just stood there. Oil change takes 30 minutes or less for my car, these guys took over 3 hours and I had a scheduled appointment. Take your time to do it right, but people have things they need to do with their car. Valvoline will most likely be where I go next to avoid the waste of time like I had at Midas. The mechanic who worked on my car was also very nice and seemed to know a lot about my car. Also, my car had zero issues going into the shop, and somehow after getting an oil change from them, they press that there is tons of oil on the bottom of my car. This is oddly fishy and I will be taking it to another mechanic to verify Midas' diagnosis. I would hate to find out that this establishment created a problem to generate more business from me.
Midas all the way! They went above and beyond in customer service to explain any and all issues with our equinox! Even helped us find financial ways of paying for future services! I trust them completely. Our car is a death trap on bad wheels and they are willing to do everything at a great price! Thank You guys for everything now and in the future!
Went for basic oil change. Quick response time, great customer service. Suggested new tires and said they could provide but were not pushy when I said no.
This location is a nightmare because of the store manager Leonardo. He’s rude, arrogant, and completely unfit to run a business. The way he talks to customers is disgusting, and his attitude alone is enough to drive people away. I wouldn’t recommend this place to anyone.. it’s clear the problem starts at the top.
Yes, I went to Midas because I was hearing a noise and I couldn’t figure out what it was. It’s been going on for a while . So the manager said I might need a diagnosis check.But once they got it on the lift.They found it was just a loose bracket that fell off. So the mechanic saved me 100.00 . Thank you to the mechanic i really do appreciate it. That was wonderful. And everybody there was so nice and I just felt so comfortable. They were so friendly. So thank you all for helping me out. I really do appreciate it. You have my business for now on. I am so glad I found you guys. I give you five stars from me. ⭐️⭐️⭐️⭐️⭐️
Thank you Rhonda
I highly recommend this place. The staff provides excellent customer service and is incredibly willing to help with anything you need. It was a huge plus that they were fluent in Spanish, which made communication seamless and the entire process very smooth.
Hablan Español
I had a great experience today. I went in for a tire rotation and they got me right in. The staff was friendly and even made me laugh a few times. It was like I've known them forever. Thanks guys!
The last time I was there I asked to check my brake fluid because the light was on said oh sure comes with our fluid check well they didn't I was adding it at 7:30 am before my out of town check so did they check any my fluids? That's why I take it there and pay to have it done but you can't trust them to even do the job I will not take my car back there again service has really went down
Steve and his crew are friendly and professional. They know what they are doing when it comes to vehicle repairs. And we'll go out of their way to assist in any way they can. They took my vehicle in and had it fixed in a timely manner even quicker than I was expecting. . Thank you Steve and your crew I will be seeing you again!
My 4th oil change with them and they are always great. Very polite and knowledgeable people who always have me in and out as soon as possible. I refuse to take my car anywhere else.
Stephen Morgan was so very helpful today when putting shocks and struts on my 2012 Kia Sedona and he was fantastic. Steve was so nice and polite and kept me informed on what was being done on my van and I appreciate everything that they did on my van. I will recommend to my family members and to my friends to take their vehicle to Midas to Steve Morgan who is a very nice man and I will continue taking my van to him whenever I need service done on my 2012 Kia Sedona. Steve Morgan deserves recognition for his professionalism at Midas on Erie boulevard in Hamilton Ohio. Thank you so much Steve Morgan
Took the Dodge Ram in for oil change and to check the tires as we are planning a trip in May … knew that the tires were pretty worn … Steve looked and over and told me what he could do for me. There was also a need for brake pads and rotors all the way around so a little more than was expected but was necessary. Utilized snap finance to help get the job done. Shawn and Steve both had excellent customer service svc skills.
We brought her 08 Dodge grand Caravan in for oil a change & all was OK at first until we noticed the van was leaking antifreeze Which is Impossible because I personally Replaced all her hoses so I go And try to find The leak so we stopped driving it as much eventually A week or so after I found, where was coming from and somebody don’t know who had loosend the hose clamp causing it to leak & The next time I went to change the oil they tighten the bolt So tight that when I went to break it loose it jacked the whole van up. Do not take your car to Midas for a oil change.
Great service! In and out like a robbery! All the guys at this location in Hamilton are putting in work! Ya need a mechanic this the spot! Just remember, ya get what ya pay for! 😉
Casey the new manager was amazing to me during this time with the work on my car. I took my Buick to them and always was treated great! They explained everything very thoroughly, in depth and accurate. These guys are amazing and today on my ford flex they was on point. I will return and if yall need something checked definitely go to them. Ask for Casey he's amazing!!
His staff is wonderful as well.
Horrible oil change rude manager, spilled oil a good amount if oil on the engine ( it's a 2016) Reset Everything on my info on my car dash even my average miles per gallon. No they didn't unhook the battery because radio was fine. Scuffed the interior of my car on the driver's side. I know it wasn't there as I cleaned and wiped down my vehicle the night before. Once again very rude store manager named Chad. Was Even yelled at. And I was there 3 hours for this oil change.
4320 Hamilton Trenton Rd, Hamilton, OHJunkyard
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