Just read the reviews, everyone that is 4-5 star they were told to do that after purchasing car . You will find no lies Almost everyone has deleted or changed their good review because of way these people handle business . Be a friend of the land you lay your business on or don’t do business at all. My family was sold a car here and it didn’t work at all . The cars tires blew the first day of purchasing , both of the front tires . The car also needed worked on in the engine and it took a month and a half for them to fix it and give it back all while paying on this car that she hasn’t even driven but a few days yet. Just steer clear and take your business elsewhere or you’ll regret it . Personally i would take your business to somewhere such as auto express of Hamilton or ideal cars guaranteed where i actually have had success . Thank you .
Doug was a really chill guy, I was actually in disbelief when I was going through the process of buying the car from how easy it was. First I was going through facebook marketplace looking until I found his post, AT first I believed it was a scam but gave hope and surprisingly, found my car! Thanks so much Doug!
I Love Quality Auto this my third car I got from them an no issues if anything happens within the year they will fix it for free u just buy the parts I will highly recommend them if u want to buy a good affordable car they your guys..
I had a great a smooth experience with this auto sales place. My agent Doug was a great salesman and helpful with all questions and concerns I may have I highly recommend if you need a good car at a reasonable price. If you go here ask for Doug he will take care of your
Doug took care of my family and got us in a car in less than 2 hours!! Easy, affordable, and reliable! This place definitely checks all of my boxes. I highly recommend for anyone in need of a reliable inexpensive! Make sure you ask for DOUG!!!
Doug was very helpful, informational, and fair. The best car buying experience I’ve had in a while. Will be coming back when ready to purchase another one
Got my toyota from here!! very reliable the atmosphere is nice everybody there is very friendly. Will recommend. any future purchases will be made here
Purchased a vehicle from Quality Auto Center. Doug helped me get in a vehicle. I recommend a 10/10. The payments are manageable.. the 12,000 12 months free mechanic labor is a great perk too.. happy with my purchase!
I came all the way up here from KY to get a car and when I get to the car to buy it it's completely falling apart. So luckily i was driving past Quality Auto Sales and stopped in and seen Doug and he got me into a very nice honda suv he was so helpful and worked with me ill definitely be back and I'm sending everybody i can here. Stop up here and see Doug.
Was here for car for my daughter. End up buying a truck giving her my car to her. Reason why no B.S. comes with warranty as meaning you buy the parts they provide the labor. Easy process. Affordable down payment and bi monthly payments. Thank you Doug.
Be very very careful dealing with Doug! It’s a coin toss between his honesty and integrity and the quality of the cars he sales! We literally bought a car from him and two weeks later the transmission DIED! And his response was that’s what it is you either pay $1200 plus the $225 car payment or come get your crap out the car so if you see a black Toyota Avalon for sale in a week don’t buy it!!! Also how he treats women is disgusting the way he talked to my daughter and how he creeps on single women is gross!! YOUVE BEEN WARNED!
Great experience I needed a van for my family and he hooked me up with a 14 town and country. Clean clean car. Thanks Doug and Quality Auto Center. Give these guys business they are a good hearted people.
Ten stars!!! The best cash car lot on Dixie Highway and arguably, Cincinnati in general. You're going to get a clear cut balance to pay biweekly and it's the same for everyone. Very easy process to test drive and purchase. Very friendly people. Everyone is kind and flexible, especially the lady at the front desk and Doug. Doug would not sell me a car that I saw in the back of the lot because it had underlying major issues. They are trustworthy.
Listen, your car is going to be repossessed if you don't pay your bill!! It's not their fault and they're not bad people for following a process. These are reasonable people who recognize most buyers are working middle class. Would love to buy a second car from them! THANK YOU QUALITY AUTO!!!!
Was having issues with my luck at MANY car lots. I firstly arrived a half hour before close just to look not to make any deals. I found a 2010 Toyota that was in CRAZY GOOD condition. I was in the market for my first car so I was excited to ask for any info and he insisted I do a test drive even tho they were about to close.( I believe the name was Doug I’m not 100% sure). I came back and explained my situation and he was quick to find a solution so I could walk away with a set of keys. Needless to say he stayed after the time they closed by almost an hour to help me out. So far so good with the car and I couldn’t be happier with the deal!
I bought this super cute Juke from Doug @ Quality Auto! I was in a major car accident on July 19, 2024 and was without a car for 3 weeks. I found Doug’s listing on FB Marketplace. Great guy, worked with me to get my payment where I needed. They also offer a 12k or 12mo warranty on all their cars. But they also will provide labor for free after the warranty (if still making payments) you buy the part(s). And as a single woman that is very nice and you can trust them. Very clean cars on the lot. Options are there to get you in a car. Give Doug a call! I give Quality Auto & Doug 👍🏼👍🏼!
I would like to have given a zero star but had to put 1 star. Do not do business with the owner of this car lot Shane Kelley. He can not be trusted. My grand parents rented a home from him and moved out and left the house in move in condition and was told by Toni who works at the car lot that they will not get there deposit back. They are in their 80’s and live paycheck to paycheck and this is how they are treated. They kept that house in great condition like it was there own. They are not the only ones he has treated like this. This is DISGUSTING!
!!!!!!!!!DO NOT GO TO THIS LOT !!!!!!!!!!!!
I bought a car from them I put 4 thousand THOUSAND dollars down on this car to only have it for 2 months mind you it was in the shop for 3 weeks getting things fixed on it like the air conditioning ect. For the transmission to go out on it after only 2 MONTHS and guess what THEY WONT FIX IT they won’t add ANY of the cost to my loan they want 1800 for the transmission they won’t let me make payments or anything they also refuse to give me ANY of my deposite back and they also won’t let me get a different car so me a new young mom with 2 kids put all of my money and trust into this car lot but now I don’t have a vehicle to get my kids to and from doctors appointments or to their babysitter so that I can go to work they have completely walked ALL OVER ME
Just visited these guys a week ago. Super simple to buy a car from these guys. Nothing majorly wrong with my ride aside from air conditioning compressor not working. But engine runs fine. So far so good. Reasonable payments too. Visit these guys vs JD byrder I tell ya!
I've been buying cars from Quality motors for almost a decade. They have always treated me with great customer service. They have always worked with me on payments. I've never had a problem with the cars I've purchased from them. I won't even look anywhere else because of their prices and customer service.
Best place to buy a car I have purchased a few vehicles from here all of them were in great condition no mechanical issues. Any work needed was done as quick as possible very detailed when starting the process to purchase a vehicle. The receptionist at the front desk Ms. Toni is very detailed in making sure you understand the process of work being done on a car if needed on top of insuring you are a satisfied customer 10 out of 10 for service I recommend that yu stop in for the best quality possible from Quality they are like a family an treat yu as such
I bought a 2009 Dodge Avenger as a last effort to purchase a reliable vehicle. The car is okay except they tell you if you ever need to have anything fixed on this car while you're paying on it, you can buy the part and they'll put it on for you for free. The year I had my loan I tried to get my car fixed and they gave me the run around so I found other means to have my car fixed. Also if you don't keep your receipts when you pay on your loan, THEY WILL GET YOU! I noticed the first time they tried it but couldn't prove it because I couldn't find my receipts of payment. Then they got me again a month or two or after that and I couldn't do anything about it. And after that funny stuff started happening the receptionist started to give me the receipts you give for rent receipts not the receipts she print from my account trying to throw me off how much I owe! They also told me I couldn't use my card to pay my balance so I drive an hour every two weeks to pay my note just to walk in and she's asking for someone's 3-digit number on the back of they're card 🤷. Okay so now I have a few hundred left to pay off. I get a call from the lady at the front desk asking me am I coming in to pay my remaining balance so the car can finally be mine. Now mind you my car is already paid up for at least another week so I tell her yes I'll be in to pay the $510 I owe and she says no...... That's not right you owe 700 and something. So I say to myself ARE YOU KIDDING ME SHE'S TRYING TO GET OVER ON ME AGAIN!!! SO I politely say no Tony I have my receipts and this will be the third time you guys would have gotten over on me! Then she proceeded to say "well bring in the $510 and we'll get you taken care of" Guys if you mess with this place you better keep all payment receipts!!!!! I learned my lesson and I will Never deal with them again. Then she tells my sister she was looking at the wrong account when she called me that morning like really!! So my number was on the wrong account for you to call me?? Or you know my number off the top of your head??!
This was the absolute best automobile purchasing experience I've ever encountered. The staff from front office to sales were amazing. No hassle, no haggle, no pressure. I would recommend Quality Auto Center to my grandma! Let me get this one paid off, and we will definitely do repeat business.
4320 Hamilton Trenton Rd, Hamilton, OHJunkyard
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