It's AutoZone they are good they have some stuff the pickings are a little thin and if you're a boat person they do not sell many marine parts any longer
My mother and I drove from Richmond Indiana down to reading Ohio to go look at wedding dresses for her vow renewal. On the way home we stopped at Subway and when we went to leave our car would not start. Thankfully AutoZone was right there and we met Deklin and Grayson. They were absolutely amazing and went above and beyond to help us figure out the problem and at least get us started back up so we could get home! Without their help we would have had to wait for my husband to load up our 4 tired children to drive an hour to get us!
Thank you again for all your help!!!!!!!!!!
Went to return products with receipt day after I bought it, was the wrong one and they won't take it back! While there the register operator was eating her chips while waiting on me. I almost gagged when she handed me change, at least put some hand sanitizer. This place doesn't care about your wallet or your health
Years i have shopped at Autozone and never had an experience where I send my son to buy oil, oil filter and a fog lamp for his car and he chose to place an online order. Go to change his oil and the 5 quart jug lid was opened and its short over a quart.
Oil was used as well, someone used the oil, put old oil back in the bottle and returned it.
Autozone should not allow oil returns period or have some able to check prior to refunding someone and putting a bad product on the shelf.
Called store twice and the store manager has not been in, nor does he return calls. Seems like no one cares nor knows how to correct the issue by refunding the purchase price of the oil.
Amazing that a cashier does not check the caps, but i guess i need to make sure my son knows that every turn in life there is someone or a company trying to take advantage of you.
Horrible service and no conclusion. Reminder CHECK LIDS on everything you buy.
Darren, the Store Manager did a great job of taking care of my son and refunding the cost of the Oil….i really appreciate Darren and Autozone taking care of my son with this.
$40.00 is alot these days for anyone. Hopefully in the future auto parts stores either change policies to not allow oil refunds or implement a policy to check oil when its returned to save customers and the stores money….
I had the pleasure of meeting Grayson while my sister was stuck on the side of the road with a dead battery. He jumped right on in and charged her battery now, she’s back on the road!
Refused to help with headlights when finally did very confrontational then just stood there and watched had to go And into store four times to get the right lightbulbs for my car then when I tried to leave, he forgot to scan the product in the security went off
I would give them negative stars if I could! They are selling bad, outdated, & DEFECTIVE batteries & NOT compensating people who work hard for their money! I purchased a battery from them that cost me over $250. The manufactured date was over a yr old. I asked if they had a newer battery & was told they did not, but the battery had a 3 yr warranty, so I didn’t think much of it. That battery died on me 14 months after I purchased it so I took it back for an exchange. This was June of 2023! The “new battery” they gave me had a manufacturing date of 10/22. This battery died on me again not even 8 MONTHS AFTER I EXCHANGED THE FIRST BAD BATTERY!!! I took this battery back & told them that it died & that it hadn’t even been a yr since I replaced the first battery that went bad before the warranty date was up that I was told. This man had the nerve to tell me he can’t swap out the battery because I had already swapped it out 8 months ago & that I would have to pay ANOTHER $250+ dollars for a new one AFTER THEY GAVE ME 2 BAD BATTERIES. Then he claimed the warranty was only 18 months & said the best he could do was give me 10% off of a “new battery”. This is UNACCEPTABLE! I work hard for my money & I don’t have money to waste on bad batteries from businesses who sell defective products! I have a special needs child that is in a wheelchair & recently had a major surgery & I need this vehicle to transport her in! I believe if I was a caucasian woman he would have given me an exchange with NO PROBLEM!! I will never buy another product from autozone again!!! This autozone needs to DO BETTER!!! They also need to HONOR what they tell hard working single mothers like myself!!!
Thank you Rachel for checking my battery and letting me know that my battery was good but my alternator was going bad. It was very cold outside but you braved the weather to go out of your way to help me and all with a smile!!!! Thank you!
I have sign up to be a member of AutoZone so I put in my username and password that is saved in your website and today I got on and signed in and it sent me to a picture of separated frame saying check all the pictures that have a bridge I know I chose correctly but in said that they didn't have that email and password I just signed up last week it repeated it self to several different things said it was wrong every time. I am frustrated at this it should only let you sign in with what you used to sign up with.
I went in and it was packed last night. I am used to standing there for ever to look for a part. Well Ashley was slamming them out the door and found my stuff fastest I've ever had! That girl is amazing and I watched her break down that line fast. I will be back to that store because of her. Keep doing what you doing girl.
Love this store very helpful employees and it's like a toy store for grown men I could go broke here every week and I pretty much mean that yes things are expensive but it's not the stores fault things are just expensive and when you sell top of the line items you pay a lot! Either way a great store with great help what more do you need when shopping for auto parts!
Preston was a classic example of the way I always get treated when I come into autozone, and why I am so loyal to this brand. I highly recommend this store to everyone on the west side of Hamilton 😊😊😊😊😊
Love the manager!!!!
lili but little young guy that works there need an attitude adjustment but other than that overall great store..
It's like he's scoffing at people doesn't really want to help and just there because he's made to be there other than that that's why I didn't get five stars
Ok tell me if I’m wrong but when a employee has the employee uniform on they should represent the place in a good way right? Well this morning a employee that was in that uniform tried to attack me inside my car. I called this store and they said it’s not their problem.
Service is great. The staff are so friendly. When I shop I love to joke and kid around the staff are the same way but serious about doing there job and finding the parts in need.
They had the battery I needed in stock. Friendly service. No complaints. The battery was $20 cheaper than advance auto parts, so that's a plus. Haven't really used them much over the years but when I needed something, they had it.
Went to a O Riley's 1st. 8 people in line one person at the register and counter. Went to Auto Zone was asked if I could be helped by 1 of 4 people available as I walked in the door. Just recovering from shoulder surgery. Bought new wiper blades asked them if they could put them on. They cheerfully helped. As I was leaving saw 2 or 3 people that I had seen at o'reillys pulling in to auto zone.
Always really helpful and knowledgeable. I know most answers come up on their computer screen but they also know some stuff which is nice when buying parts and not wanting to make 3 trips back to the store
Watch out for an older man named Richard. He was very rude to me and my boyfriend. He was no help whatsoever in helping us find the right oil and steering fluid that we needed. He read off of a list and pointed in the direction we needed to be, kept referring to my boyfriend as "boy", whistled at him to get his attention, and treated me like I was another ignorant female. If it wasn't for the girls in there I would've walked out and never came back.
Hamilton Crossings Shopping Center, 1710 S Erie Blvd, Hamilton, OHShopping mall
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