Always have an excellent experience every time I need my car serviced. Professional and kind. I would recommend anyone in the area with car problems comes here.
I can’t speak enough about this shop, the owner, and the staff. The times in which we live now, you can’t beat quality work as well as people of integrity.
I absolutely love, love, love this auto repair shop. The owner, named Winter, and his wife are incredibly nice. As a woman, I had an issue with auto repair shops seeking to take advantage of me; unfortunately.
I've been going for over five years, and Winter and his staff have always provided me sound counsel concerning my car. Of course, there have been times when you are forced to take your car to the dealership because of a special part or some type of recall that only they can do or provide. But you can bet that once they finish, and if anything, else outside of this goes wrong or is a concern, I’m back up at TOTAS for the care and maintenance of my car.
Since going there, I just discovered that some of my extended family on my sister’s husband’s side, as well as a cousin on my mother’s side, take their vehicles to TOTAS. Small world...
It's a hidden gem in the heart of Silver Spring. I’m a firm believer that I want to see everyone (deserving) who works hard prosper as they should. The prices are definitely reasonable.
Professional, excellent communications, prompt service, responsive and informative. I would take my cars there any time at all for any problem at all. They have a great reputation, rightly so: they have served my area of downtown Siilver Spring and Takoma Park for over 25 years. I went to them many many years ago, when they were still in Carrroll Avenue, and was happy to see that the quality of their work has withstood the test of time. —The only reason I withhold a start is that their prices are a bit higher than average, but I am willing to pay it for the peace of mind.
Stopped in for a State Inspection, no appointment necessary. Super convenient and reasonable prices, and they filled up my tires with air for no extra charge.
These guys are the most knowledgable yet honest mechanics that I have ever come across. They will clearly explain the services and repairs they are making before you commit and will always help you to not go for overkill solutions to your car problems. They are highly professional and they take care of your car. We are lucky to have such a trustworthy car workshop in the DMV area. Thank you!
I was very impressed with Takoma OldTown Auto Service. Took my car in to have the brakes serviced and the oil changed. Shop told me that the brakes looked fine even though they sometimes squeaked a bit. Really appreciated the honesty and will definitely be taking my car here next time I have an issue.
fantastic shop, very honest people with good prices. did a diagnostic there for free and gave me several options as to what i could do, with no pressure. would absolutely recommend
Had my car's Maryland inspection done from this place, it is old but good car so I was worried, it passed. They are very honest and skillful, so I got few repairs done recently.
Only thing is they are not open on weekends, good for them, and closes at 6 pm on weekdays, though allows car and keys drop if you come after 6 pm which is great.
I am so grateful to this team! I had taken my car to another mechanic earlier in the morning. They quoted me twice as much and told me they didn’t want to work on my car because it was too old (2006 Prius). Everyone at Takoma Old Town Auto Service Center was so kind, helpful, and transparent from the start. They were considerate of my budget during these trying times. I will certainly recommend them to anyone and return the next time I need car support. 🙏🏼
I’ve taken my car here twice and both were wonderful experiences! Winter and his team are no frills and no bs :) they are quick and to the point. I feel very comfortable to recommend this auto shop to all my female friends. I will continue to take my car here in the future. 10/10
These folks are trustworthy. I was given them as recommendation a year ago and when I came back to this area I was going to the car dealer as usual-those times in this area has changed. The dealers for auto repair are scammy and careless. After realizing that I finally started using this shop as recommended. Theyre honest, they are reasonable and I never have to keep coming back because the thing wasnt done correctly the 1st time. Overall they are trustworthy and consistent. Consistentcy these days is not easy to come by.
The best auto service center in my life.
He's honest and never does sth unnecessary. I can trust this place 👍🏻
Remember you go early because this place is quite busy!
I've been taking my cars here for inspections and repairs since 2014. I cannot express enough their high level of honesty, competency, transparency and fairness, and they have quick turnaround times even if their lot is full. If there is nothing to fix, they will tell you. If there is a problem but it isn't an urgent one, they will tell you. They are also kind and welcoming.
One time I had a small issue that turned out to be a simple 2-minute adjustment and they just didn't charge me for it. This is a great example of a great community business.
I simply will not take my cars anywhere else and have recommended them to all of my local friends and neighbors.
Been here a couple times. Reasonable prices, quick service. They fixed an extra issue I didn’t know I had for free. The other day I brought my car in and asked if I could get a new tire on by 2PM, and they got it done. Would recommend
Without a doubt, TOTAS is the best mechanic around. I've been a loyal customer for almost six years. Recently, I bought a used car that had just passed the MD inspection. To be extra cautious, I took it to a nearby mechanic for a full inspection. After waiting four days for the appointment, they told me I needed to replace six major parts, costing $5,000. Shocked and skeptical, I immediately drove to TOTAS for a second opinion.
TOTAS took my car in right away and conducted a thorough inspection within a few hours. They provided me with a comprehensive report, assuring me that everything was in working order and up to inspection standards. Not only that, but they also noticed my new license plate on the dashboard and offered to install it for free! Despite my offer to pay, they refused any compensation for their time and the initial inspection.
I can't recommend TOTAS enough for their honesty, exceptional customer service, fair prices, technical expertise, and quick turnaround time.
I took my car to TOTAS to diagnose a problem. Turned out to be basically nothing and they didn't charge me anything! I also just took my car for an oil change. They were able to take it immediately and it was about $25 less than another local garage I've been going to. They are also very friendly!
This is the only place I take my car. Great service, quick turnaround, reasonable costs, and (most importantly) honest staff. They will check your car and if something doesn't need fixing, they wont upsell you. I can see why they always have so much business. There is always a full lot of cars to be serviced, yet they always can fit me in if I'm flexible. I would keep coming here even if I moved to Richmond.
Terrible. I do not recommend.
Came here 08/22/23 for safety inspection. They found my car needed 2 front lower ball joints. 3 other mechanics, including a state inspector, all said that the ball joints were FINE!
Glad I got 2nd & 3rd opinions that saved $1400 of unneeded repairs.
I love this auto shop. They are always quick no matter how many cars are on the lot and very direct with prices. I’ve been bringing my car here for a while and haven’t had any bad experiences. Very quick turnaround time for repairs. I will continue coming as long as I live in the area.
This is a very good though small shop. I've got my MD State inspection done here. Friendly people. No issues. Dropped my car again for several issues and they were honest and told me I had to take it to the dealership because they weren't able to work on my car instead of making things up. I will continue to use their services for years to come.
I NEVER leave reviews for places, but this auto shop has been such a life saver for me that I felt compelled to for once.
Even though I live in DC, it's worth it to come here because the owners are so honest, kind, and dependable. I've had them do big and small things on my car (including oil changes, fixing a broken mirror, radiator repair, and popping out a dent). I never feel like they are trying to do extra things that aren't needed. The prices are always extremely reasonable or sometimes even much less than what I expected to pay.
It helps to get there early right when they open as it's a small shop and they can fill up quickly during the day.
I lived in Silver Spring for 3 years, and my wife and I brought our cars to TOTA for all of our work. They always did an excellent job, listened patiently about issues, explained things well, and did the work quickly and at an excellent price. They never tried to upsell, and they were very thorough (always did a general safety inspection with any job) and honest (they told me when a repair was essential vs recommended, that I could wait 6 months or a year for an issue, etc). They were very kind and professional. I highly recommend this outstanding mechanic.
Great mom and pop shop. I have had them do a few things for me now including replace my car's radiator, brakes and battery all at a reasonable price. They also did my inspection when I first moved here to Maryland. They are always very nice and professional and I would fully recommend them as a reliable place for whatever your automotive needs are.
This place is seriously the best garage I have ever been to. I've moved a 30 minute drive away, and I still bring my car here to get serviced.
The prices are good, they can finish most repairs day-of, even without an appointment, and they are so kind and take time to explain the repairs in layman's terms.
Totas saved me on a road trip while stranded in DC with bad brakes, nothing but positive things to say. I was recommended to them by a local friend but I really needed to get the car serviced in one day. I called to ask their availability and had the car towed to their shop first thing Monday morning. Communication was excellent, they called me to confirm the car arrived just minutes after it got there (I was tracking the tow truck through their app). An hour later, they called me with the diagnosis, and I authorized a very reasonably priced repair for new rear rotors and pads. By 2:30, they called me back to tell me it was done. Quick, efficient, communicative, reasonably priced - what else could you ask for?
Spectacular customer service. Fair pricing, never feel like I’m being nickel and dimed or upsold. I have taken both our Volkswagen and BMW there, and have taken my mother’s Chrysler for service. They do amazing work!
Excellent experience! They delivered exactly as promised for cheaper than anywhere else nearby. The mechanic was patient in explaining everything and the customer service representative was thorough, efficient, and genuinely concerned about my car needs. My favorite part is that there is zero pressure. They are very professional, but in a friendly atmosphere. I will not take my car anywhere else.
This was by far my easiest and least stressful time at a mechanic's ever. The staff was super helpful and communicative through the process of getting my brakes replaced. I paid the same cost I was sent as an estimate. Can't recommend enough.
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