CARLOS has been a great and wonderful help! I came in with an issue with my power steering pump. From the very first day up til the last day this man has been professional, extremely knowledgeable, and a great conversationalist. He was especially helpful with a warranty return ( I have never done one of those before).
This man deserves a raise and a promotion!! It’s a crime to keep that handsome face, wonderful mind, and great spirit caged up!!!!
Thank you again Carlos !!!
Excellent service! The staff is beyond helpful and nice. This is my go to parts store whenever I need to buy something for my car especially when it's time for an oil change. My dad recommended this location years ago because he goes there as well and i havent switched to another location ever since. Thank you sm for the great customer service🙌
Very pleasant personnel, actually answered the phone at 0730! Gave me all options for different car batteries. I'll keep on patronizing the establishment as long these good employees are still there.
An auto parts chain store staffed by experienced professional adults! It's a miracle. You call, they answer the phone, you tell them what you need. If they say they have it...they have it. They often say "let me make sure it's on the shelf", almost as though they know your time is valuable.
Carquest has been acquired by Advance Auto Parts, and I'm hoping the out-of-the-way location (which serves the many nearby shops) and lack of a storefront allows them to continue as they have for years as a steady reliable source for what I need, when I need it.
Excellent service and knowledgeable staff. Out of stock items are usually available in less than 24 hours. Two guys there have old model Mazda Miatas as a daily driver, and their knowledge regarding these special motor cars is extensive.
I drove to this address. There is no storefront. No auto parts. There is just a dirty looking auto shop at the end of a small parking lot. I spent 10 minutes driving in the surrounding area to be sure.
I agreed to one price at a repair shop and they chargerd me another price on my card, then told me it was the machanic's fault.
I guess I paid $75.00 extra to see where this location's loyalty is at. In there own pockets.
Agree with others -- the customer service is outstanding! Not only did they convince me to use the less expensive approach to recharging my AC, but they came outside with me and showed me exactly what to do. Highly recommended.
I've never been to an auto shop with better customer-focused service. I bought a new belt pulley and was trying to install it myself in the dark in their parking lot. When they closed up two of their employees came out to give me a hand. They could have charged me for the service, but they didn't. They helped like a neighbor would. I don't live or work near there, and it's a shame because I would be a CarQuest customer for life if I did.
Website
