Murray's Auto Clinic Inc. in
Silver Spring Heights (MD)

Murray's has taken care of my cars for years. They are gracious to clients, provide detailed information about problems they find in addition to the one a car was brought in for (and how much it will cost), get the work done expeditiously, and provide a detailed printout when you pay. Murray's gets my highest recommendation.

Murray’s Auto Clinic was the best. Service was wonderful from top to bottom. Customer service to maintenance service. They were also very efficient in performing the repairs. Even better than that, they were up front about pricing and were willing to explain the issue we were experiencing, and why the maintenance they wanted to perform was necessary. Highly recommend!

These guys are honest and skilled mechanics. I’ve only had two cars since 1990. Murray’s men have taken care of them. My current Honda is 26 yo. When the dealer gave me a list of repairs they’d like to do 15 years ago, the guys at Murray’s reviewed it and told me that I really only needed one of the repairs. They could have ripped me off but didn’t. Their staff has been consistent over the years. I can’t say enough good things about Murray’s.

I've taken my cars for over 20 years, because they've always been honest with me. Always helpful and very knowledgeable.

Murray’s has kept my 2004 Toyota Camry running for many, many years. They are extremely professional, very knowledgeable and the customer service is stellar. I highly recommend them.

I redeemed a coupon I had here for a free inspection, and at the same time asked for some other things fixed, both were done with transparency and detail and the final price for the work was very good, and the car runs fine now

Had a situation where I needed my sister's Honda Fit looked at asap as I wasn't comfortable with a previous shops work. When I called, they said would squeeze me in and almost immediately knew what I was referring to the blown spark plug at cylinder 3 that these fits are notorious for. Luckily, it turned out the solution was simple and they just tightened down the spark plug and recommended changing the coil pack. Didn't go with changing the coil and got the car back the same day! The cost looked very reasonable thanks to the texted quote and invoice itemizing and explaining the charges. I'd send my sister back here for future auto work if that's anything to go with.

I have been bringing my cars to Murray's for the past 15+ years and the service is always excellent and fast. On the rare occasion I've had an issue afterwards, they had me bring it back, and they fixed the problem immediately.

Great experience! The staff was fast, kind, and very professional. I got an oil change and alignment done, and the pricing was very reasonable. The location is also super convenient. Thank you so much!! Highly recommend!

The team was friendly and professional. I thought we had a major issue and it turned out to be relatively simple. I appreciated their honesty and speed in solving the problem. Would definitely recommend!

First-time client of Murray's, went for oil/filter change, multi point inspection and service a punctured tire. All went well. Enrique Rojas was courteous and professional to deal with. Appreciated the shop's integrity. Technician, Daniel, noticed that a filter replacement was mistakenly thought to be recommended at low mileage level, and was removed from quote. Also, they determined that tire -- with good tread -- could simply be repaired. Thank you!

Murray’s Auto Clinic has been a great shop! They clearly communicate before doing any work and are very courteous. I have taken two cars to the for regular oil changes with great results and service each time.

As always, Murray’s looks into my concerns and not only addresses them but any systemic issues as well. My car is back functioning as it should with some added perks! Perfect partnership for a busy mom on a budget!

Murray’s comes through again! I’ve been taking my car here ever since we moved to the neighborhood and I’ll never go anywhere else. Everyone on the team is fantastic --- extra kudos to Carl, who helped me today. It was a simple fix and he wouldn’t even charge me. Just wished every place delivered this level of service!

Friendly staff. They kept me informed of each step towards my vehicle repair. I’m glad they were nearby only the parking is very cramped. They could use a larger facility. Skilled mechanics and willing to work with you, ie find coupons or discounts.

I called around for the price of an oil change. They gave me the competitive price of $90. However when I got the bill it was a little over $103. When I called to complain the employee said that the difference was due to taxes. The problem taxes on the bill was about $4. I pointed this out and they would not budge on the price.

Everyone very friendly and kind. Explained things well and offered alternatives. My whole family, friends, and neighbors go to Murrays for car service and have for years. Highly recommend!

We have been going to Murray’s for 35 years! They are professional and very competent. At this point, they feel like family! My daughter in San Diego has called them for advice on her car!

I called today to schedule an appointment for an engine diagnostic, the male who answered the phone was dry and unpleasant. I told him what the issue was, he asked me to explain to him in detail. How much more of an explanation can I give that the engine is making noise? I tell him I am not a mechanic and I cannot give more information than that and that is why I need the diagnostic. He then replies oh well we are too busy and we cannot take you until mid OCTOBER. Huh? I was not expecting same day service however I also wasn’t expecting the representative of a 4.9/5.0 rated business to be so 0.0/5.0. That was my first impression of Murray’s Auto Clinic. Thank you.

Not sure how they have such high reviews. Went to Murray’s last week. My car wouldn’t start so I had to get it towed to their shop. After a few hours I get a call from them saying they don’t know what’s wrong with the car and I should tow it to a dealership. I tow my car to the dealership and they say everything’s fine, the battery just needs replaced. They replace my battery and the cars fine now. All in all, I had to pay for two tow trucks, Murray’s $77 diagnostics fee (TO DO ABSOLUTELY NOTHING), and then the cost of the replacement battery at the dealership. I feel like a standard mechanic shop should be able to diagnose and replace a faulty battery. I’m not sure why Murray’s Auto clinic was unable to do so. I won’t be taking my car to them anymore unfortunately. Also not so great customer service. I walked in and stood at the counter for a few minutes before being asked what I was there for. I was the only customer in the shop and there were multiple people working behind the counter. Not sure if they were busy but that’s another thing that I noticed.

Murray’s is reasonable and efficient. They contact me regarding additional work my vehicle may need prior to doing the additional work. I have taken my vehicle to them for the past ten years. It runs great.

We have always appreciated our service advisor providing options and letting know how long we can drive before implementing recommendations that we may not have money for immediately. Marty did that and it helped to ease our minds. That’s why we keep coming back to Murray’s.

I've been going to Murray's for the past 13 years, and my family has for decades. Throughout that time they've provided consistently, reliably excellent service. They're straightforward and honest about services, prices, and potential solutions - I feel like I can trust them to treat me fairly and tell me what's true (even if it is complicated or unclear). Work is always done on time (or before time) and has always been excellent. The prices are fair and competitive. Once I went to my dealership for a warranty repair, and the dealership inspected my car and made up a long list of $3K in urgent repairs that were needed. I was pretty freaked out, but I also didn't really trust them. I took my car directly to Murray's, gave them the list, and asked them to check everything out - and it turned out literally all my car needed was a new filter. I share that because Murray's could have easily agreed with the dealership's misrepresentations and made some easy money off me that day. But they're not about that - they're about treating customers fairly and building trusted relationships that pay off over the long haul. If you want to work with an auto clinic that you can trust and rely on, you should go to Murray's.

We've been using Murray's Auto Clinic for years and they are always exceptional. They do a great job on the car, their prices are fair, and will give you good advice about where to take the car if it's a service they don't provide, like body work. Highly, highly recommended.

Murray's provided very professional and efficient services. AC in my Honda was taking too long to blow chilled air on the driver side. Also the fan was making unusual noise when on high. Murray's diagnosed the issues and repaired/cleaned quickly, before lunch. So happy to have efficiently working AC during DMV summer. The cost of repair was very reasonable. No surprises or delays. I would definitely return to Murray's for auto maintenance needs in the future.

Just moved to Silver Spring, MD. I was required to have a vehicle emissions test. I chose Murray’s because it was close to downtown Silver Spring.where I live. The service was excellent. I was able to pay online. They communicated promptly and sent the test results to the state. The inspection was performed quickly. Overall I was impressed by the competence and efficiency of Murray’s Auto Clinic. I will be back when repairs are needed.

Murray’s is the type of neighborhood garage you can trust, and keep coming back to! The first time I took my car in to have it looked at for a wheel/tire problem, they assessed it and didn’t charge me anything for an evaluation. They also provided several references for nearby tire repair shops and vendors so I could assess my options. The next time I brought my car back, they reviewed other maintenance issues that a dealership had identified and clarified what was really necessary. Their estimate for the work was half that of the dealership’s! They also helped me remove a roof rack from my vehicle that I’d lost the keys to, and with minimal expense and hassle. After the work was complete, I couldn’t pick up my car during work hours, so Murray’s staff arranged payment over the phone, sent me the work order/receipt over email, and arranged a key drop that accommodated my schedule. On one occasion, I accidentally misplaced my spare car key and Murray’s graciously popped the lock on my car without an extra charge or issues. Lastly, Murray’s new messaging system makes communication quick and seamless, which is so appreciated if your days get stacked up with meetings or otherwise limit your availability for phone calls. At every turn, Murray’s is a dream shop that you’ll want to bring all your vehicle needs to year after year. I’m so grateful for their honesty, fair prices, work product, timeliness, and excellent customer service. Five stars-will always return!