I had an amazing experience at LG Auto Body shop from start to finish. The customer service was top-tier, and the team was professional, honest, and extremely knowledgeable. They took the time to explain everything clearly, didn’t try to upsell unnecessary work, and made sure my vehicle was running perfectly before I left.The service was excellent and the staff went above and beyond. The paint job was identical to color of my vehicle. This place is definitely not MAACO
My wife drove our Subaru into a snowbank, partially detaching the plastic front bumper assembly. I took it in to LG and the manager immediately came out to take a look. He was able to snap the assembly back in on the spot and refused to accept any payment. I can see why LG is getting such positive reviews and will surely give them priority if I need repair services in the future.
Great find! Friendly customer service, speedy repair done right the first time, and reasonably priced, too! My front bumper was falling off my car, and these guys were able to diagnose the reason quickly, ordered the correct part, contacted me when the part came in, and did the repair in the time they said it would take. My go-to if I need body work!
Brought my car in after a hit and run. They worked with my insurance company to get me the best possible estimate for the work required. The car looks immaculate and drives great. Friendly service with frequent updates and a lifetime guarantee on their work. Can't say enough good things about this company.
Nilton and the team were great to work with! The price was reasonable, the expectations clearly laid out, and the work was completed in a timely manner. I will definitely use LG again!
First time working with LG Auto Body in Silver Spring. Alex and Nilton were very helpful and professional when it came to time on when I get my car back. My car looks almost new, they gave me a really good price for everything. Will be coming back!
Went in last week after I noticed a part under my car was dragging. They gave me a very efficient and helpful estimate, ordered the parts and then called me promptly when they arrived. After the parts were there, they got the job done the very same day and it was even cheaper than the estimate. I really appreciated that they cleaned the interior of the car for no extra charge as well. Great communication and service!
I was nervous because my car had about 8,000 in damages after being hit. This body shop made sure my car was returned to me in perfect condition. I will 100% be using them in the future. They keep you updated and make sure they are providing excellent work. I cannot thank them enough!
Not good , they are wasting time and they use fake part even you pay for the original one . I’m not happy what they served me. Not recommended place to fix a new car body shop.
We've had our cars repaired several times over the years at LG. They are professional and reliable from getting a quote to arranging a time for the work to be done, to the quality of their work. I always hope not to need them but I would return if I do.
This was my second time trusting LG with my car. I got rear ended pretty bad and John Harrison at LG was the first person I called. He got me in the same day and they kept me informed each step of the way as they worked with my insurance company. They were able to get the car done ahead of schedule which was great. I'd recommend them any day!
LG Auto Body is an outstanding shop for vehicle restoration. They are nice, and they go above and beyond for their customers. They are the epitome of professionalism, and they embody “promises made, promises kept.”
So efficient, speedy, and thorough, I'm a repeat customer. It was so easy to get an estimate over the phone - just snap a few photos and upload. The turnaround time to get parts was less than a day. LG Auto Body did an outstanding job with the repairs on my Jeep! I appreciate the extra effort they gave buffing out some additional scratches. There were no hidden costs and my vehicle was ready to pick up 2 full days early!!! Highly recommend.
LG Auto did an awesome job on my SUV. My vehicle was returned well polished. I was impressed, especially with the damages that were done to my driver rear side. That was my first time there and Mr. John was really pleasant to speak with. I would recommend this auto shop
Walked into LG met rep-John Harrison. Great guy. We discussed my issues, he looked at the damage and we discussed Thr repairs and cost estimate, which was half Thr cost of what the BMW dealer collision center wanted to charge. Upon getting the car back an inspection was done detailing the work performed. I was satisfied with the work and service. Thanks John and LG
LG Auto Body is the best there is. I’ve had to take our cars there more than I’d like for damage, but they make it easy. The team handles insurance claims smoothly, their work is perfection, and they provide clear details on costs. I never have to spend my own time weeding through insurance issues because they take care of it. The team is also really friendly and I never feel like I’m being taken advantage of. I cannot recommend LG Auto Body enough!
LG Auto Body is great! Unfortunately, I've had to use them several times, but each time it's been a pleasure to work with them. Excellent repairs! Knowledgeable in what they do! Recommend them highly!
I had a wonderful experience at LG body shop. They were courteous, kind, and thorough. I really appreciate all of the assistance that I received from John Harrison He was amazing and really helpful in working out my issues with my insurance companyand I will always recommend them to anyone who’s looking for a confident auto body shop.
This is the second time I’ve brought my car to LG. Same great experience and great customer service. For the time being, I will always bring my car back here for auto bodywork. I would recommend them to anyone looking to get their car repaired in a timely manner.
Love places that deliver on what they tell you they will do, and then some. The dent and damages done to my car from a recent accident are completely invisible. Excellent work. They also honored my request to work out the quote with the insurance company and keep me completely out of the payment (the other driver was responsible and her insurance was covering the repair work). They did exactly that and worked out the cost differences directly with the insurance company, and it was so nice to just drop off / pick up my car, which looks beautiful. PLUS they went the extra mile and did a complementary wash and interior clean! Highly recommend LG Auto.
The best auto shop in silver spring! Walked in for a consult. Got my estimate same day. Repair only took 3 days. They even detailed the inside of my car! Friendly staff Nilton was great along with the rest of the team.
Top notch services and customer service. Ed, Chris, and team go over and beyond to communicate progress, answer questions, and to make sure you and your vehicle are well taken care of. They turned something unpleasant (someone crashed into our parked car) into a pleasant and easy experience. This type of business is a rarity these days, so I had to write a review. Would recommend LG without a doubt.
No need to go all the way to Rockville for a high end shop. Luis and crew are fully capable. I have a babied '99 Estoril Blue BMW M Coupe. I'm very careful about who works on this car. My lower spoiler was cracked by some parking block rebar and needed a general refresh. LG auto repaired it and matched the paint flawlessly. Very happy!
I scratched my car very badly against a pole. They fixed it good as new. The service is very friendly, and they gave me a ride home when I dropped my car off. The pricing can get a little steep but I think it's worth it for such excellent and speedy service.
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