Tires Plus in
Melbourne (FL)

This place is great. They took care of me and the customer service if amazing. I trust them with all my cars.

I called to get an oil change. They quoted me $91.99 over the phone when I got to the location they told me that my total would Be $106.64 even Though I had previously called and asked for the total amount out the door and it was $91.99. I came here last time to get an oil change and it was $91.99 and now there’s almost a $15 difference for recycling. This is ridiculous. They need to be more transparent with customers who are calling about pricing over the phone that way people don’t waste our time coming here and not having the correct amount because they were misled over the phone. Because now I just drove 20 minutes out out of the way to come get an oil change and I’m leaving without one because I don’t have the correct amount of funds because I was quoted the wrong price over the Phone it’s completely an inconvenience.

Even though I brought my car in last minute without calling I was still helped right away . They took care of the problem without any stress on me. The store mgr advised me on a sale that saved me money . I was treated with respect and courtesy . A great experience . I will be bringing my car back to them .

I came in with an appointment and they started working on my car right away. Very nice employees. The waiting room had comfy chairs, a TV and snack machine which is good enough to make me happy while I waited. I'd definitely come back.

They helped me yesterday and again today. Outstanding jobs!

James was the mech that took care of my truck. Very knowledgeable guy with a clear understanding of how my trucks systems worked and was able to explain to me why my truck was malfunctioning in the way it was. He got my truck ready for the road with out doing the unnecessary work I had expected. Honest folks and im glad they were here to help me.

Mindy and Robert are absolute all stars when it comes to customer service and satisfaction. Got me back on the road very quickly!!!!! I highly recommend this shop to anyone in need of service.

Wentin because I saw fluid on my carport. Called them and made an appointment. Took in and after inspection, they put a dye in to see where the leak may be coming from. Going back tomorrow to see results however, there is now no fluid under the car. Must have been residual from oil pan gasket replacement and oil change last service.

Manager Greg was very helpful when I called and needed immediate help with my tires due to a flat tire and all being dry rotted. My tires were a hard to find size and he went through his inventory, and actually had a set of four tires for me.I was at Sams Club, but they did not have my tire size and he did. Once there he shared with me a program for zero interest financing for 6 months.Then he told me about a $60 rebate promotion if I signed up for their credit card and because of that I was able to afford the Tire warranty plan.Way to go Sir!

I didn't know how similar this store was to Firestone. Overall I had a good experience. They were able to pin point the issue I had with my brakes and gave me a quote. I was in and out within decent time. Between the two businesses, whatever was done to your car will be in both systems which is convenient. Less explanation when it comes to getting things fixed. I appreciated the fact they took pictures of the brakes and where the problem was plus complimentary brake check. Thank you!!

I was in need of a tire replacement 15 minutes before close because i live very far. I called ahead and they took me in. Mindy was very kind and understanding and helped me right away. The techs did their job great and installed a brand new tire for me in less than 20 minutes. I recommend!!!

I had a very disappointing experience with the store manager at Store #676454 during my recent visit. Despite having been to this location multiple times and having had seven alignments done here, the manager was rude and accusatory, claiming there was no proof of my lifetime alignment purchase. He told me that moving forward, I would need to provide proof—something I’ve never been asked for in the past. When I inquired about what would happen if I couldn’t provide it, he vaguely mentioned a “Plan B” but refused to explain what that meant. He blamed the issue on previous mismanagement of the store, but as a loyal customer, I don’t see how that’s my responsibility—it’s his, as the current manager. I’ve been a Tires Plus customer for years, but this type of treatment is unacceptable. This manager’s approach is driving customers away rather than building trust and loyalty. I will not be returning to this location, and based on this experience, I can no longer recommend Tires Plus to others. The manager did call another local store and located the proof of purchase & emailed me a copy, but the damage was already done.

Mindy and her team were excellent! I got a flat tire driving home from work today and they were able to make sure my tire was in stock before I headed to them. I was in and out extremely fast. The service I received was top notch and I’m glad I went to them

My service was extremely satisfying and with great respect of my needs. I have a valued K500 Chevrolet and each person from the customer service to the garage technicians gave me outstanding service. I am a returning customer with other vehicles and the reason for returning was I knew what to expect from this Tires Plus location. They have gained my confidence in exceptional service and I will always seek their service in the future. If you are in Melbourne and do not use them, you might want to stop and see what they can do for you.

Service quick and friendly. They were honest about expected est of time. I came in for an oil change without an appointment during their sale event.

Had a great experience. Very knowledgeable staff . Very helpful and got me my car fully covered by warranty. Definitely recommend this location.

Always professional and helpful. I don't leave feeling like I was overcharged. I've had tires put on and mechanical work done at different times. Always great service!

Not exactly the best customer service in Brevard. About 2 years ago, the service dropped immensely. I suggest having an independent and competent auto shop check your vehicle; especially your alignment.

Went in to have them fill my tires because of a low pressure warning and explained that I have had this issue with multiple tires since they installed them, and I had never had a problem prior to that. The guy at the desk was very condescending and literally talked to me very slow like I was an idiot and told me I could get the tires filled, they could check the one tire was low but it would take 45 minutes, or it would take three hours to diagnose them all. I had it ask questions several times to get to what he was saying and finally I was so frustrated I just got the tires filled and left. This is the first and last time I will use Tires Plus, and do not recommend them. I should have gone to Discount Tire. Their guys are always friendly and helpful.

I’ve been coming to this Tires Plus in West Melbourne for a while now #store676454—bringing not just my own car, but my grandfather’s and my mom’s too. I came in recently for an oil change and tire rotation, and also mentioned an issue with excessive brake dust from the front pads. I had all four brakes done here just 6–7 months ago. When I brought up the brake dust concern at the desk, I was told it's "normal" due to friction, and that nothing could be done—despite it clearly being more than typical. But what really pushed this over the edge was what happened after the service. As the technician dropped off my vehicle, I overheard him and another employee behind the desk openly mocking my concern. When I addressed it directly, the guy at the desk apologized and admitted it was unprofessional. I asked for a manager and was told none were available, and that the tech in question was “on his way out.” That doesn’t excuse the behavior. This was a completely disrespectful and unprofessional experience. I’ve trusted this location with multiple family vehicles for years, but after this, I’m strongly reconsidering.

They are amazing! Outstanding customer service - they were so helpful and thorough in explaining to me what the issue with my car was, and fixed my car up in no time. 100% recommend. Thank you!!

I brought my truck in to get my tires changed That I purchased myself. I went in. They told me they could put the tires on. They put the tires on I didn't drive my truck throughout the weekend. I drove it the next week and it has a very bad shake. They said they don't do alignment on the aftermarket lifts , And they didn't even tell me that I should have an alignment done when I put the Tires on. I do not recommend this company To anybody Getting any Work done

Robert was fantastic. Several issues with Mazda breaks requiring several iterations to resolve. Very nice people for staff who listen to customer and anre empathetic, patient and compassionate. Highly recommend them. Captain De Vere Kiss, PhD Retired American Airlines.

Thank you to The Store manager Greg Bohrmann and The Technician James Swindler for a great services in my sport car Lexus RC350 . Very Professional. Courteous and Helpful in all my needs & concerns. I appreciate it. Tires Plus has been serving my cars for years. Each time it was a pleasant experiences. Thank you for your kindness

Took my tire here to get repaired, they scratched my rim and broke my center cap when I brought it to there attention of course the tech was on break. Never had this issue at the wickham store by eau gaullie. Don't take your vehicle here. Unbelievable then the manger insisted it wasn't there fault when clearly it came.in fine. Absolutely disgusting the way they neglect to train there employees.

Great location if you are needing tires or other service work in the Melbourne area. Friendly staff that provided lots of information on the work to be performed and printed the exact pricing information prior to performing the work.

Awesome place and honest people! Got some new tires last year and was able to come in for free tire rotation. I recently got some work done at the dealership and they gave me a huge list of “repairs” that needed to get done. The repairs included a tire that was irreparable due to nail close to sidewall and new brakes and rotors. Everything added up to over $700. After tires plus looked at my car they told me that the nail in my tire did not penetrate and my tire was fine! They also said brakes were good! I will definitely be back and will never go to that dealership again. Lying and stealing may pay off in the short term but God sees everything and we reap what we sow. Honesty is always the best policy and these guys at tire plus look out for the customer.