What clients say about Best Battery in North Kansas City (MO)
Batteries are junk. I have bought 7 or 8 for my vehicles. They do well enough for approx a year, but that's about it. First cold day there's a 50/50 chance it will fail on you. Batteries hate the cold. That's with all batteries, but I expect them to last longer on a daily driver. I have two other currently in classic cars from them. Both vehicles spend their life on a Noco tender/ desulfator. If I drive one and don't immediately put it back on the charger when I get home, they'll be dead within 2 days. This was acceptable when their batteries were $60-80. Now that they are within $20 or so of Walmart though it isn't the deal it once was. Sucks because this was the "hidden gem" I told people about for years. The two I brought back for warranty they wanted to blame everything under the sun except take ownership of sub-par product
Great experience overall no complaints on the company I appreciated them fr giving me an option to leave my car since I wouldn’t be available to come at my appointment time and staying a bit late to allow me to pick up.
lol my funky ford engine blew due to a recall so I can’t say I have much experience with the auto start installed for more than a few weeks and I don’t drive often so I didn’t really have a chance to use it but it was really useful while the few times I did start the car.
My wife went to drop a bad battery still under warranty and was treated rudely by the older of the two men was disrespectful and condescending we have been a customer for years and won’t be back the quality of batteries has gone down and “customer service “ was below 1 star
Have always been great with customer service and actually care about their customers.
Batteries died in both of our cars over this cold snap and they were happy to get us set up and were extremely honest and reasonable with pricing.
Anytime I hear that somebody has battery trouble I always try to send them to best battery
They were super awesome people. Called of told him what kind of truck I had. And he had it ready for me I before I got there. I know were I'll be taking our business.
The service was great. I just happened to be around the corner a couple blocks away and the mechanics offered to come over with the battery I needed and installed it within minutes! I would definitely recommend getting your batteries from these guys! Battery was high quality & Service was very helpful, fast, friendly, and a great price overall! Thank you Best Battery!
I have bought several batteries from Best Battery over the last several years, in all of our cars and our daughter's cars. I have bought new and used or refurbished batteries here. They have always been reliable and at a great price. I will never buy my batteries anywhere else as long as i'm living in KC. Very friendly and reliable service and they take care of you everytime like family, they are very fast and friendly everytime I have visited. Do not go anywhere else in KC!
By far the best experience I had I bought a battery back in may of this year and over the last few days I had to keep jump starting my jeep they where really nice and understanding and switched my battery under their warranty and they also tested my alternator to make sure I didn’t have another problem 10/10 service will recommend to family and friends
I will never go back to best battery in North Kansas off of Swift. Randy was so unprofessional yesterday I bought a battery I only had it for six months went to change it. He cussed at me so bad. Very heartbreaking. I would never prefer anybody to that business.
Low prices than the other places for batteries. Fast and easy. Only took about 20 minutes total for the battery change etc. No waiting. In & out my favorite lol. Cody Best was nice and got the job done well.
Wow. I will never go anywhere else after finding this place. They got me in and out in less than 15 minutes with multiple options for batteries and warranties.
Randy took great care of me. Got me right in and changed my battery with no wait. Their pricing is below other places. I would recommend Best Battery!!
They immediately got me in, provided information and options for new vs used (with warrenty) batteries. They had my battery replaced and I was out the door in 15 mins. Would return and recommend.
Thank you to Randy and his son for helping me out this morning with a battery replacement. His pricing is unbeatable and customer service is even better! Definitely a five star experience!
Great all around experience having my battery replaced here!! Would highly recommend!!
No appointment was needed, just pulled in, the friendly technician replaced my battery, I paid, and was on my way in about 10 minutes!
Fast, friendly, quality work, and the price was extremely reasonable!
Absolutely the best place to get batteries! I needed replacements for our fire panel backups, was able to drive right down & get high quality batteries for way less! The crew here were really helpful and knowledgeable! Tha k You So Much!!! 💯 will be back & recommend to anyone who asks!
I went to Best Battery on the coldest day of this winter to replace my battery, I needed a jump that morning. They checked and found a loose connection and had me going in less that 15 minutes . Very impressive.
I appreciate their honesty and great customer service!!
I highly recommend Best Battery !
Extremely rude. Too bad you can't cuss here or this would be a much longer review. Take your business elsewhere.
Update: Came across this today and thought it was only fitting that after the owner waited 2 years to reach out that I wait another 5 to update this. No I won't send an update to your email. I'll post it right here for everyone to read. Was obviously needing a battery and struggled to get my vehicle started and over to the store. Made it after work about 15 minutes from close. Let the guy working know that I just needed a battery, no installation, no dealing with a core charge, just a battery. Instead of understanding that this was not an ideal situation for me and recognizing that I was trying to make this as quick and easy as possible for him he started cussing and told me to pull around (pretty sure it's the lovely gentleman in the store photo). After being treated like this I went to my car and left. Wouldn't recommend and would never give my money to a business that operates like this. Thanks for nothing.
Seems family owned, general manager and reception were really friendly, they got our battery switched out, gave us a good deal for 1 year warranty. I'd recommend for a quick and cheap battery replacement.
One set price, installation included, Very friendly staff. Very Professional. So quick I didn't have time to sit and peruse the TV channels. I HIGHLY RECOMMEND BEST BATTERY
Incredibly nice people! My car apparently has a specialty battery, I couldn't find a replacement no matter where I went. It was tough finding it online too and what was available was way too expensive. Best Battery not only had that battery, it was really affordable and they gave me a two year warranty too! Totally recommend this business!!
Great service. Price was extremely reasonable, and installation was quick. They even tested my battery and told me that a previous alternator replacement done by a separate mechanic was faulty. I appreciate their transparency and help figuring out a different issue with my car. Will definitely use their service again!
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