This rating is based on customer reviews, inventory size, pricing, and service quality
KC Brake and Auto Service in North Kansas City, MO scores 96/100 and is broadly praised. Reviews highlight professional, honest, and highly communicative staff, clear photo/video estimates, fair-to-good pricing, and quick turnarounds—often same day or walk-in. Many note long-term trust, accurate diagnostics, and no upselling. Wait times can occur with first-come service, but most report smooth drop-offs. Complaints are uncommon: one theft allegation, one comment on higher brake pricing, and a minor parts mix-up. Little to no data on inventory variety, yard organization, or ease of finding parts.
What clients say about KC Brake and Auto Service in North Kansas City (MO)
My new pals here, Robert Allen & business owners Kevin & Sara Elder, are simply great people!! My new go-to.
I stopped in for service & later learned of their incredibly generous donation to St Jude's Children's Hospital.....
Who else running a small family owned shop, is making such kind & truly Christian donations, right out of their pockets??
Trade LOCAL, you can trust these good people.
Brought in a new vehicle for an oil change and inspection. A technician offered to take a closer look and made a note to be aware that this was a new vehicle of mine. This is my third vehicle that I have brought to Kevin’s KC Brake over the last 8 years and I get great service every time. The team is patient, and they walk me through the inspection report explaining what everything is and answering ALL my questions. With a new vehicle that I am not used to, they also told me what to expect for maintenance in the next 50k miles which I appreciated. I recommend them to others all the time.
So thankful for Kevin and his team/workhouse! They gave me an itemized price breakdown with pictures of everything needing urgent repair to parts needing fixed in due time. Extremely descriptive!
They were short on hands during the time of drop off but I got it back in record time. For what I had repaired on my car it feels completely different and much smoother while driving. So grateful! Thanks yall
We sent the vehicle for a Pre-Sale Inspection and spent $990.63 to have it prepared and delivered to our customer, as shown in the picture below. I called to request an explanation, and the shop representative stated that it was not his responsibility.
We have taken our vehicles in multiple times and have consistently received 10/10 service: great communication, working in a timely manner, and always answered any questions we have. It can be an intimidating experience for women to take their car to get looked at and in my experience, Kevin and everyone working there have been incredibly kind, professional, and helpful. Don’t take your car anywhere else!
Had a vibration in my front end on my way up to Kansas City to visit my wife. Dropped my truck off at 8 in the morning. The called me at 10:22 to let me know my alignment was fine. I went ahead and had them rebalance and rotate my tires. Called me back again at 11:16 to say my truck was ready for pickup. Great service and very trustworthy. No appointment at all just dropped it off and they took care of me. Will definitely be my go to spot in KC. Thanks again!
I recently had an outstanding experience at KC Auto, and I can't recommend them highly enough! From the moment I reached out, the communication was top-notch. The technician promptly sent me a detailed estimate complete with pictures, clearly outlining what needed to be fixed. This transparency gave me peace of mind and set clear expectations for the work.
The shop itself is well-organized, and the staff is friendly and professional. They handled my vehicle with care and completed the repairs within the promised timeframe. I left feeling confident that my car was in excellent hands.
If you're looking for a reliable auto shop that prioritizes customer service and quality work, KC Auto is the place to go. Five stars all the way!
Kevin and his team were able to fix my car in such a professional and friendly manner. They actually know what they're doing and if I ever have another car problem, I'm not going to look anywhere else.
Thanks guys!
PROFESSIONAL! QUICK! and THOROUGH!
They diagnosed the problem, and fixed it quickly to have me back on the road in one day. I went in thinking it was one problem and in fact it was something completely different (and cheaper). I spoke with 3 different customers in my time of dropping off and picking up my car and all 3 expressed how much they “trust this shop”. Highly recommend.
I have been going to Kevin’s since I moved to KC a couple of years ago. They have fixed a range of different issues for my 2 cars and maintained them well to get me going again. They are informative, communicate well and are fair in all their services. I believe they charge reasonable prices for the great quality of work they provide.
I recommend them to anyone who asks about a place to get their car serviced in the downtown area!
excellent service! thanks for getting the hairlip out of the hood! my only criticism is that the spare tire i requested was not in the trunk, i had to ask for it and wasnt sure it was the correct one from the pile, but fingers crossed! I will definitely be back as EVERYONE was very patient and kind. Prices seemed very fair. Thanks Kevin, Moose, and crew hope you all had a great turkey day. MJ
Good service but pricey. They were very thorough in their diagnosis. Some of their diagnostic page was generalized and not specific to my issue, but it gives a helpful overview for those unfamiliar with cars. Their pricing was 40% higher for standard brake replacement than other local shops I called (unfortunately too late).
Staffs are accommodating and respectful. They are honest about the things needed to be done for my car. I highly recommended KC Brake and Auto Service.
Called to get my brake booster repaired. They checked everything and gave me a break down with video and explanations of everything I need to get done. They got me in the next morning and before the end of business I was ready to go. Brakes are working good. They got me right.All the staff was very friendly, polite, and professional. Thanks for getting your girl right. I’ll be back!!
These guys really helped me out in a pinch! They took the time to look at my vehicle, find the right part at a reasonable price, and get everything fixed quickly. This shop is honest, fair, and friendly. I highly recommend KC Brake and Auto Service!
I needed some bizarre inspection I've never heard of. They not only knew all about it but without an appointment got me out maybe 10 min after I got there. Super nice, no appt needed.
You all were kind and transparent in explaining the service and what my car needed and didn’t hustle me out of any money when there was opportunity to do so. However I am 100% certain that whoever worked on/ was in my car stole one of my belongings. I am unhappy about that and will not return because of this, despite the service being okay.
I have been taking my car to Kevin and Moose for over 9 years now. My car is 11 years old with 241,000 miles on it. They always fix it up right. Even spending several hours to diagnose the issues. Kevin and Moose and their crew are top notch. You won't be disappointed.
KC Brake provides honest and reliable service for all vehicle needs. They have been servicing my vehicles for eleven years. They assess, fix and stand by their work. They only recommend services your vehicle needs. No BS or unneeded items. I can’t overstate Kevin’s integrity along with his knowledgeable crew.
Nothing like your car gasping for air on the highway right after an oil change to kick off a trip to visit family, right? Early into my drive to Kansas City, my car decided accelerating was optional. And as we know, it's not. Turns out the mechanic back home made a Oopsie.
By the time I rolled into Kansas City on Friday, I knew I needed help and fast! After some overwhelming online searching I found KC Brake & Auto. Their online reviews? GLOWING! So on Monday at 8:00 a.m., I called, hopeful they could squeeze me in. Welp, nope. They were already full for the day. First come, first served. Lesson learned. So Tuesday morning, I showed up at 7:08 a.m. and ended up fourth in line waiting for the doors to open. By 7:30? It looked like a Cars Anonymous meeting, 'Hi, my name is Rusty and I leak oil'. lol. There were at least 11 people behind me. Moral of the story, get there there early.
When it was my turn to check in, I was greeted by Kevin, the owner, and instantly understood why this place gets high marks. He and his team are genuinely kind, impressively patient, and refreshingly honest. No upselling. No nonsense. Just real talk and real solutions. Kevin later called to explain what the issue was and how they’d fix it. Long story short? KC Brake & Auto is the real deal if you're looking for peace of mind and a trusting auto repair team. If your car’s throwing a tantrum and you're anywhere near KCMO, KC Brake and Auto is the spot!
We’ve taken every car we’ve had here for over 10 years. This is the best place in KCMO to take your car to. There been honest and straightforward with us every time. Never selling us anything we don’t need. Could not recommend enough.
Kevin’s has always been the most honest and trustworthy garage I have been to in my time as a car owner. Still is in 2025. I feel bad the secret is out that they are as good as their reviews but it is true. The pricing is spot on. Appreciate these guys with my car getting more miles and years underneath it. Thank you Kevin and team, you guys are the best!
If your looking for and Honest and Great Place to take your vehicle. Look no further than this one. I Took my Ford Fusion here and I was Quoted one price and once I picked my car up they saved me some labor cost and they didn't make me purchase a part, that I thought that I needed but come to find out I didn't. I truly appreciate these guys honesty . I haven't experienced great service like this from a mechanic shop in a very long time. I definitely recommend this place. Thanks again guys
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