What clients say about D&M Automotive and Tow in North Kansas City (MO)
This is my new auto care place! Kendra was amazing !! She spent 30 mins on the phone with me, helped me to find out what type of car I had with insurance card and getting VIN off that! She saved me 300 bucks! And they got it done in a couple hours! The dealership I went to up charged me and didn’t even provide a break down of parts and labor, where as Kendra did and her custom service instilled trust right away! Fair pricing and quality work! I drove my car on the fwy for a long trip and tested it out! It’s running fantastic!! Thank you, I am
Honored to have found you Miss Kendra ans D&M Automotive! 10 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ from me!
I was charged $30+ per mile for a tow and charged $500+ for a diagnostic that I didn't ask for or authorize. Keep your hands on your wallet when dealing with these people
They got a Transmission and Turbo Charger replaced in our vehicle very quickly. One of their Mechanics stayed over the Christmas break to get it gone!
They worked with our warranty company and it all went smooth and fairly inexpensive. We couldn't be happier!!
What a wonderful Christmas and New Year for our family. THANK YOU VERY MUCH D&M Tow and Automotive on Vivion Road in KCMO!!! 🙂
I’ve brought my car to D&M Automotive and Tow twice now, and both times they’ve gone above and beyond. What stands out is how much they genuinely care about making sure your car is safe and well-maintained, it’s not just about upselling services like some other shops.
Their pricing is fair, especially considering the expertise and quality of work you get. You can tell they focus on doing things right rather than cutting corners, and they work with reliable people for everything from towing to in-house repairs.
Kendra took care of me both times, and she’s the sweetest, always patient, professional, and helpful. My car has always been in top condition after visits here, and they’re timely, thorough, and trustworthy.
If you’re looking for a repair shop that combines expertise, honesty, and quality service, D&M Automotive is a place you can confidently bring your car.
These folks are fair and do excellent
Work I’ve used to repair my Jaguar, and my Chevy Silverado both times they were fair prompt and did a very good job.
Wonderful service !! Great honest work !! 👏 10/10 reccomend. They really care about your car and will advocate for you when dealing with insurance or warranties.
They were great! I needed to get some preventive maintenance done on my jeep. I knew what I needed done and just wanted a quote. My previous mechanic for whatever reason wouldn't give me a quote. They wanted me to bring in my jeep comb through it for other repairs then quote me NO THANKS. D&M gave me a quote up front. Didn't try to up sell me. We're upfront, honest and professional. Got my jeep in and out. I referred earlier to my "previous" mechanic. Because D&M is now my new mechanic.
When we discovered issues with the brakes on my son's car I called around to find a place to look at it. D & M was able to get us in quickly and were able to repair the car immediately and affordably. I would go back again and recommend them to others.
Always very quick to get me in and very professional and courteous. They are very upfront and honest with the customer so there are no surprises when you go to pay or get your vehicle back. They always make sure you're taken care of. Been taking my dart here for awhile now and will happily continue to do so any time I have an issue.
D&M was great to work with. They were kind and prompt with diagnostics and implementing fixes. They were also able to work with my warranty company which was awesome.
I highly recommend this local business. They took care of me and were patient dealing with my horrible warranty company. They didn’t give up my vehicle and took time to make sure it was fully fixed. Even when my vehicle had one problem that they couldn’t service, they recommended me to someone who could. That was very thoughtful. The whole staff was amazing the owner his wife were very informative and kept me updated while my car was in their care. 10/10.
They had my car for almost three weeks before they even started working on it. Left it in a “shared” parking lot for that entire time where it was damaged. They insist the dents were there when they first pulled it into their bay to look at the car. They were not. I am certain of that. Because it’s a shared or common parking lot, they are not taking any responsibility for the damage. I had no choice other than to take the car to their shop due to my warranty. I had no choice of whether or not to leave the car in their parking lot. I was not aware that the car would be left out in this lot, and would be subject to theft, vandalism, and damage. I did not know it would take them almost a month to fix it, and that it would sit in this common lot while they waited to fix it. I am currently seeking legal council..
I recently got my motorcycle inspection here and they got me in at the end of the day no problem.
When I left they told me if I ever had any vehicle problems I knew were to go !
I did not a week later they totally got me in quickly and fixed the problem.
Kendra and her team are fantastic !!!
Very easy to make an appointment, and quick on the repair. Estimate sent before repairs were made. Friendly office person. Love that the team actually gets to take a lunch. Will definitely return, next time my PoS F150 breaks something.
Been using D&M ever since I moved to KC a couple years ago. It's hard to imagine going anywhere else at this point. They always do great work and are super knowledgeable when it comes to any questions I have (about the work they do or just generally). Definitely reasonably priced as well. I really appreciate their commitment to keeping me and my family safe when out on the road.
This is my second time reviving service at D&M and yet again stellar work! Extremely fast without compromising efficiency. I can drop my car off and not have any reservations. Pricing is well worth it and they are so willing to work with you. D&M Auto really cares!
They bulldogged my warranty company to help me pay the least amount possible. They are very professional and want you to leave them as a satisfied customer. I am and HIGHLY recommend you contact them for all your car needs. -Matt
I moved to Kansas City in May 2024 and needed to get my vehicles inspected for titling. After calling several places, D&M Automotive was the only one able to help immediately. Their warm and welcoming service made a truly great first impression.
When my 2015 Equinox needed major repairs, I didn’t hesitate to call them. They did absolutely excellent work at a very reasonable price, and my car now drives like new. Recently, I needed a minor repair on my 2019 Silverado, and they got me in the next day. The staff was professional and very friendly, making the short wait more than enjoyable.
I highly recommend D&M Automotive. Big thank you to the team!
This was an experience in EXCELLENCE!!! The folks at D and M Automotive treated me and my car like family. They were extremely professional knowledgeable and friendly. They service was top notch as they walked and talked me through each process. The mechanic called me and kept updated on each step he took.
I will recommend them to all my friends! Thanks Everyone at D and M Automotive... My car is operating great!!!
I didn’t have to set an appointment. Called them in the morning way after they opened to see if I can get an appointment and they decided to squeeze me in after lunch hours the same day! Brake pads and rotors needed to be changed, they did it within an hour and a half. Super quick service for needing a walk-in service. They also did a little something extra for me, getting a dent out of my rear bumper. This was the best experience with an auto shop I’ve ever had. Will definitely go back to them and recommend to friends/family. 10/10, definitely recommend!
I took my 2000 Cadillac Eldorado to Tires Plus just down the street from D&M for an alignment and AC recharge. Cadillac being Cadillac was difficult to recharge and ultimately they said 'it would'nt take the charge" but charged me $180 anyway! I took the car straight over the D&M and they were able to get the car blowing COLD air in about 20 minutes. I have 4 vehicles and he works on the all...Thanks guys!
Website
