This rating is based on customer reviews, inventory size, pricing, and service quality
In Jacksonville, FL, Safe Harbor Towing scores 95/100, with reviews praising fast response, clear communication, and professional, courteous drivers who handle vehicles carefully and often go the extra mile. Most report quick arrivals and smooth drop-offs; pricing is generally viewed as fair, though one reviewer cited a no-show, prepayment request, and high cost for a short tow. Overall sentiment is highly positive with a minor inconsistency risk. Reviews don’t address inventory variety, yard organization, or ease of finding parts.
Address:
1859 Caravan Trail #101, Jacksonville, FL, United States
What clients say about Safe Harbor Towing in Jacksonville (FL)
On Memorial Day weekend Sunday, I had a trailer that had a rear tire blow out on me. They were very efficient coming and picking Up the trailer. However, I think they went beyond the call of duty. The tow truck driver was very accommodating and he stayed with me for about 3 1/2 hours while we tried to find a place it was open that could fix the tire or replace the tire for thanks to Noah. We were able to get the trailer back on the road that they which was amazing because almost everything was closed I would recommend this towing service highly.
Very pleased with the professionalism of the dispatch, truck driver and how quick they got my rough situation taken care of. Thank You Safe Harbor Towing!!
Towing truck arrived within 20 minutes. Driver carefully loaded my corvette without any damage. Great customer service and great communication on arrival and delivery.
The process was quick and my car was delivered to the mechanic shop within an hour of me calling them.
I would like to especially thank Adam for the courteous follow-up with me. I will most definitely be using this tow company for all of my future towing needs!
Safe Harbor helped us out in a pinch, engine locked up in the vehicle. They got a driver out to the car within 30 minutes and towed us over to a local shop. Quick and easy, and fairly priced!
Very quick response from the time I made the call. Very professional and straight forward. My driver was amazing. Very friendly, polite and helpful. Highly recommended.
The driver was such a gentleman. The driver was so awesome and attentive. We talked all the way home. Please have the driver call me I want to give him a Tip personally for his kindness.
Called and scheduled a tow only for the driver to flake and not even call to inform us he was dropping our call and after one hour we called back and they said they would tow it in 40 minutes but we had to pay first over the phone witch they didnt request the first time witch came off as extremely sketchy having to give a stranger my card info witch wasnt initially required. Then they didnt even arrive for over an hour prompting us to use a different service and contact the bank They clearly just wanna take advantage of people. Not to mention 85 dollars for not even 2 miles to the nearest tire shop, this place feels like a total scam. 2+ hours stranded thanks to them.
1848 Emerson St, Jacksonville, FLAuto repair shop
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