This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent feedback, HB Towing Jacksonville FL in Jacksonville, FL earns a 99/100. Reviewers highlight professional, courteous staff, clear communication, careful vehicle handling, and consistent reliability—even for repeat customers. Fair pricing and fast arrivals are common themes, with quotes honored and on-time service. Flatbed capability and attention to safety build trust. No recurring complaints surfaced; customer service and wait times rate strongly. As a towing provider, there’s no insight on parts inventory or yard organization, and limited data may miss isolated issues.
Address:
9339 Craven Rd Suite 2F, Jacksonville, FL, United States
I contacted HB Towing at the recommendation of a family friend and auto shop owner. Hilario answered my phone call even though it was late at night about possibly needing a tow in the morning. He promptly texted me a price. I provided a time frame and he arrived on schedule. He took care to load my car and sent me a picture when he arrived at the auto shop. He was friendly and reliable! This is the first time I've ever used a towing company and I would highly recommend.
Had a great experience with HB Towning. Samuel was super helpful, easy to talk to, and made the whole process simple from start to finish. Definitely appreciate his help and would recommend HB Towning, especially if you get to work with Samuel.
I would like to share my experience with this company they are friendly and helpful people, I really recommend them, thank you so much HB Towing, God Bless You All
Picked up our F250 Truck same morning and delivered it to our house. Large flat bed truck so truck was safe on top of the bed. Phillips Hwy to Mandarin $140.
I’ve been using this HB towing for over 5 years, and they’ve never let me down. They’re always on time, professional, and reliable no matter the situation. Their rates are very fair, and the drivers are courteous and experienced. It’s rare to find a company this consistent and dependable. Highly recommend them to anyone looking for quality towing service!
If I could give 6 stars, I would! My car decided to take an unexpected vacation on the side of the road, but HB TOWING showed up like superheroes in a tow truck.
Hilario handled everything with care and got my vehicle where it needed to go without any stress. You can tell they actually care about their customers—not just the cars!
If you ever find yourself stranded in Jacksonville, don’t panic—just call HB TOWING. They’ll save your day faster than you can say “Help, my car is smoking!”
My mom's car broke down in an unfamiliar Jacksonville neighborhood. I received these guy's number as a referral. And it was a great referral. They quoted me a fare-sounding price and showed up on time. And I ended up paying exactly what they quoted. I couldn't be happier.
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