This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent reviews, Copart - Jacksonville West in Jacksonville, FL trends positive: friendly, professional staff, quick check-ins/pickups, and helpful title guidance earn praise, with some noting competitive offers via a partner service. Many visits feel fast and helpful. Downsides recur: cramped parking, a muddy, tiny loading area, and one report of rude phone service after a long hold; a policy mix-up about minors was later corrected. Limited insight on inventory variety or parts access. Yard organization appears mixed. Overall score: 85/100—good service, but lot conditions and phone etiquette can disappoint.
Closed at this address
Address:
450 Hammond Blvd Bldg 1, Jacksonville, FL, United States
What clients say about Copart - Jacksonville West in Jacksonville (FL)
If they call you save yourself and hang up low intelligence rude and will call you names all after waiting a hour on the phone. Btw they are trying to buy your car . You don't have to talk to them so don't.
I got a quote from "Wheelzy", I guess they work with Copart. They quoted me lower than some other companies so I told them that I would go with someone else. But the rep said they will try to beat the other offers, which they did. Also, they guaranteed the offer on the spot and did not say if they come in person the offer may change. They picked the car up within a few hours. The driver was great and helpful with the title. It was smooth, easy, and no hassle. I WILL come to them if I ever need in the future.
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