Beaver Chevrolet Service in
Jacksonville (FL)

Corey was so helpful! Kids didn’t mind the wait with the popcorn, jelly beans and hot chocolate. All the staff were very friendly. Never a bad experience!

Evan Shade what was my service advisor and he was absolutely exceptional. He explained everything and had the car finished ahead of time. I highly suggest this dealership for service and highly suggest asking for Evan Shade.

Had an oil change,tire rotation and throttle body cleaning( waste of money)! When I looked at the car after I got home I noticed my right side engine splash guard missing! I called back and talked to several people including sales manager about damage and they all told me to bring it back and they will take care of it! Took it back and service manager Chris told me that it was already like that before! Yet no one brought that to my attention! Wow! After 5 years I won't be doing business with Beaver Chevrolet again!

Was in there maybe an hour or 2 for a recall. Always a pleasure dealing with the service team and David Parisi.

They always take care of me and my wait time is always at a minimum. This is my 2nd car from beaver Chevrolet and I will keep buying here as long as they keep giving me great service.

3rd truck purchase through Eli at Beaver!ALWAYS a seamless and fabulous experience!

Gage and David were excellent and the service was quick!

Scheduled an appointment to have a check engine light looked at. Was told by the advisor AFTER I arrived that diagnostic appointments are 2-3 days out. I thought that was the whole purpose of scheduling an appointment. He stated that the appointment was only to get me in the door to talk with him and that in order to get that looked at, I'd have to drop off my vehicle for a few days. Now I have to schedule another appointment to get that looked at. Not satisfied with him at all, and thanks to that advisor, Beaver Chevrolet will be my last choice for future service.

This is the best Chevrolet dealership and dealership I ever had to deal with for service for my 2023 Chevrolet Traverse, Corey was much more knowledgeable and helpful than any of the Chevrolet dealerships I called in Jax. I will continue to do business with only beaver Chevrolet now on. 5/5

Great service from Webby and Josh, took great care of me and serviced me good.

David as always gets my vehicle checked in and service going immediately. Service is always great.

CLASSIC BAIT & SWITCH TACTICS We paid extra for a certified vehicle in case something went wrong we could bring it back and have it fixed without any headaches. We were assured we were making a good decision buying a certified vehicle. Shortly after taking delivery, the vehicle would intermittently not start. Beaver said we would have to leave the vehicle for "5 to 7 days to diagnose". 5 to 7 days, for ALL diagnosis. No loaner vehicle. No rental car. No nothing. Not even an apology. Then the scheduling guy got snarky and said "well we only have enough employees to do what we can do". Then he says I can go to any auto parts store and have them check any vehicle error codes. First, I didn't pay extra so I could go somewhere else. And second, regardless what the auto parts store says, I will still be required to leave the vehicle for 5-7 days for a Beaver diagnosis. I will NEVER purchase another vehicle from Beaver Chevrolet and I'm so regretful I did. DON'T DO IT

Beaver Chevys customer service is better than anywhere else I ever experienced. They don’t just sell you a car or truck. They take care of you as long as you own the car or truck. They go out of their way to insure you are part of the family with follow up and great service. I will stick with Beaver forever as no one is better than taking care of thier customers.

Corey B in service is the man. Very polite and will get you in an out. Best service I've had in a while from a BIG DEALERSHIP.

“We’re here to WOW ya!!!!” Yeah like WOW because it’s always something ridiculous at this place. Beaver does not live up to the hype that they try and pump up. Every time I’ve had my car in for service, with the exception of 1-2 times, they have kept it for days and days with no updates, no return phone calls, their status link that they txt you upon check in never works, and this time they locked my key fob in my car with it running, and took around 20 minutes to get it unlocked. So immediately I was nervous to even leave the car there, because there was no telling what else was going to happen. So against my better judgement, I left it. But never again. I will never come back here. I’m so sick of the disappointment. When we first got the car, after the FIRST one we got had to be returned due to a transmission problem, we had to email Linda Beaver herself because of the absolute nightmare that we had to endure at the St Augustine dealership. I’m surprised our account here isn’t flagged somehow. Yeah WOW is right.

Gage and Corey were awesome! Very professional and detailed. Lavert is my salesman and always there when I need him with any questions. Great job guys!! ?

Thank you Corey and the Beaver Service team for fitting in an unexpected tire leak repair this afternoon. I called the day prior for advice on handling the tire until I could get in and I was in good hands from phone call to service hoping not to have to bring my vehicle to anywhere else. I’m so grateful, thanks again.

Corey Biers provided me with a positive customer service experience. The amendities in the service lounge are ideal when waiting for your car's service appointment to be completed.

I had an oil change/tire rotation service with Evan Shade as Service Rep. Evan is always so professional and efficient. He has been taking care of me and my vehicle for years. Would not go anywhere else. Thanks Evan and service team!!!

My service experience at Beaver Chevrolet is always awesome. They are knowledgeable about their products and give great advice. I really appreciated the free oil change on Black Friday. I was in and out in 30 Minutes.

Had appointment @9 for simply oil change and tire rotation on new truck! 2.5 hrs plus on waiting time. Nope will not come back for basic stuff. This is crazy!!!

Mr. Shade and the folks at the Beaver Service department did a spectacular job. Big thanks to the mechanics. The truck broke down, going down the highway. Wrecker driver said, "Take it to Beaver." I have to admit that when we got there, I was overwhelmed by all the trucks in the back that appeared to be waiting for service. I thought wow being that i live out of town, I better just relocate to Jacksonville and wait for the truck to be repaired. The truck was towed in and repaired in a couple of days.

I can't say more about how AWESOME my experience was. Associate Brian Rowe is highly recommended and very customer service oriented. He was not pushy he asked what I wanted what I didn't want and he went with it and his attention to detail was astounding. I recommend not only the dealership but Brian as well for anybody in the market for a vehicle.

The entire staff was Awesome. Big shout out to Big Grocery for helping 2 of my kids get in to dependable vehicles. He made the process easy and made us feel like family. Excellent customer service!!

This review is a couple months overdue! But Roy was awesome! Very professional & personable. He made sure I was comfortable & communicated any updates with me on timing & what not. Also he was nice enough to search for a part for my door handle & was very prompt in updating us on it. I will be reaching out to him again for my next oil change or any services my vehicle may need.

Jamie got us in our new Tahoe within 3 hours at the price point , trade in amount and payment we were looking for. Thanks Jamie and Beaver Chevrolet for a great experience!

Brought my old truck in for service and tranny was done. Tore hooked me up and got me in a new Suburban